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TENCU

Video Banker - College Graduate

Nashville, TN · On-site

$17.50 - $21.75/hr

Video Banker - College Graduate Launch Your Career in Digital Banking Video Banker - College Graduate Schedule: Monday - Thursday, 8:00 a.m. - 5:00 p.m. & Friday, 8:00 am - 6:00 pm. Compensation:

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How much do college graduate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for college graduate in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $16.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a college graduate in the workforce, and why are they important?

To thrive as a college graduate entering the workforce, you generally need a relevant degree, foundational knowledge in your field, and basic workplace readiness skills. Familiarity with productivity tools like Microsoft Office, Google Workspace, or industry-specific software is often expected. Strong communication, adaptability, problem-solving, and teamwork skills help you stand out and transition smoothly into professional environments. These abilities are vital for meeting employer expectations, contributing effectively, and advancing in your chosen career.

What are college graduates?

College graduates are individuals who have successfully completed a program of study at a college or university and have been awarded an academic degree, such as an associate's, bachelor's, or higher degree. Graduating from college usually signifies that a person has developed specialized knowledge and skills in a particular field. College graduates often pursue various career paths or continue their education through advanced degrees. Their qualifications can open up more job opportunities and potentially lead to higher earning potential compared to those without a college degree.

What are some common challenges college graduates face when transitioning into their first professional role?

Many college graduates find the shift to a professional work environment challenging due to differences in expectations, communication styles, and workload management compared to academic settings. Adjusting to structured work hours, navigating office culture, and collaborating with colleagues from diverse backgrounds can require a period of adaptation. It’s also common to experience a learning curve while building new technical or soft skills specific to the industry. Seeking mentorship, asking questions, and proactively engaging in team activities can help ease this transition and set a strong foundation for career growth.

What is the difference between College Graduate vs Entry-Level Employee?

AspectCollege GraduateEntry-Level Employee
CredentialsTypically holds a degree; may lack work experienceMay have a degree or diploma; limited work experience
Work EnvironmentOften in training or internship roles; learning phasePerforming basic job duties; gaining industry experience
Employer UsageHired for entry-level positions or internshipsHired to perform initial job tasks; potential for growth

In summary, a College Graduate is someone who has recently completed their degree and may be in training or internship roles, while an Entry-Level Employee is someone starting their career with limited work experience. Both are often hired for similar roles, but the term 'College Graduate' emphasizes educational achievement, whereas 'Entry-Level Employee' highlights experience level.

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College Graduate jobs near you

Video Banker - College Graduate

TENCU

Nashville, TN • On-site

$17.50 - $21.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Video Banker - College Graduate

Launch Your Career in Digital Banking

Video Banker – College Graduate

Schedule: Monday – Thursday, 8:00 a.m. – 5:00 p.m. & Friday, 8:00 am – 6:00 pm.

Compensation: Depending On Experience

Start Your Professional Journey with Us

Are you a recent college graduate looking to kick‐start a meaningful career in finance, technology, or customer experience? As a Video Banker – College Graduate, you'll gain hands‐on experience working directly with members through modern digital channels-video, chat, and secure messaging-while building skills that support long‐term career growth within the Credit Union.

This role is ideal for motivated graduates who enjoy problem‐solving, building relationships, and representing a trusted brand with confidence and professionalism-on camera and beyond.

What You'll Do

You'll be at the heart of our digital member experience, helping people manage their financial needs while learning how a financial institution operates from the inside.

Key responsibilities include:

  • Deliver exceptional member service through video, chat, email, and secure messaging
  • Build rapport and identify member needs through active listening and engaging conversations
  • Assist with account servicing, account openings, and digital banking tools
  • Resolve complex inquiries such as ACH issues, Reg E disputes, stop payments, and account closures
  • Manage the full account‐opening process, including document review and system uploads
  • Collaborate with teams like IT, Operations, and Collections to resolve escalated issues
  • Maintain productivity and support team goals during high‐volume periods

What You'll Gain

  • Real‐world experience in financial services and digital banking
  • Strong communication and relationship‐building skills
  • Exposure to compliance, risk management, and operational procedures
  • Opportunities for professional development and career advancement
  • Confidence working on camera and in a fast‐paced, professional environment

What We're Looking For

  • Bachelor's degree (required)
  • Interest in customer service, financial services, or relationship‐based roles
  • Strong communication skills-verbal, written, and on camera
  • Ability to problem‐solve, multitask, and make thoughtful decisions
  • Comfort using technology, multiple systems, and Microsoft Office
  • Professional presence, reliability, and attention to detail

Customer service, sales, or campus leadership experience is a plus-but not required.

Professional & Compliance Standards

  • Follow all regulatory and internal policies (BSA, OFAC, audit, and security standards)
  • Safeguard member confidentiality and sensitive information
  • Maintain accurate documentation and records
  • Represent the Credit Union with integrity and professionalism

Physical & Work Environment

  • Desk‐based role (approximately 95% of the workday)
  • Extended computer use required
  • Ability to lift up to 25 pounds

Why Join Us?

At TENCU, you're more than an employee, you're part of a mission to improve financial well‐being while growing your own career. If you're eager to learn, ready to connect with people, and excited to work in a technology‐driven environment, we'd love to meet you.

Apply today and take the first step toward a career with purpose.

Apply