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Collections Support Jobs (NOW HIRING)

The Brock Group

Collections Clerk

Deer Park, TX · On-site

$15 - $19.75/hr

Send customer statements, missing invoices, lien releases, and supporting documentation as needed ... Maintain organized credit, collections, and cash application files in accordance with company ...

MedWatch

AR Collections Specialist

Lake Mary, FL · Remote

$17 - $18/hr

The collections support role is responsible for performing a variety of routine duties to assist in the collection of payment on delinquent accounts along with account monitoring and reporting.

MedWatch, LLC

AR Collections Specialist

Lake Mary, FL · On-site +1

$17 - $18/hr

The collections support role is responsible for performing a variety of routine duties to assist in the collection of payment on delinquent accounts along with account monitoring and reporting.

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How much do collections support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for collections support in the United States is $22.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Collections Support vs Collections Specialist?

AspectCollections SupportCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic financial or customer service trainingTypically requires similar credentials; some positions may prefer relevant certifications in finance or collections
Work EnvironmentOffice setting, often part of a larger finance or customer service teamOffice-based, focused on debt recovery and account management
Employer & Industry UsageUsed by banks, credit unions, and collection agenciesCommonly employed in financial institutions, credit companies, and collection agencies
Search & Comparison IntentPeople seeking entry-level collections roles or support functionsIndividuals looking for specialized collections roles with more responsibility

Collections Support roles typically involve assisting with account follow-ups and customer inquiries, serving as entry points into collections. Collections Specialists handle more direct debt recovery, requiring greater knowledge of collection procedures. Both roles share similar credentials and work environments, but Collections Specialists usually have more responsibility and expertise.

More about Collections Support jobs
What job categories do people searching Collections Support jobs look for? The top searched job categories for Collections Support jobs are:
Collections Support jobs near you
Collections Clerk

Collections Clerk

The Brock Group

Deer Park, TX • On-site

$15 - $19.75/hr

Full-time

Re-posted 14 days ago

Brock Group rating

4.8

Company rating: 4.8 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities in which we operate. Our performance-driven culture is led by having and developing the best people, the most efficient processes and the right tools for the job.
Job Duties and Responsibilities (including but not limited to):
  • Update AR aging reports for weekly collection calls; provide account status updates and collection progress.
  • Monitor and update cash receipts reports to track incoming payments and outstanding balances.
  • Review customer accounts to identify delinquent balances, unapplied cash, and collection priorities.
  • Contact customers regarding past due invoices, payment status, and resolve payment delays.
  • Work with billing, sales, and operations teams to resolve invoice discrepancies and customer disputes.
  • Investigate account history, payment trends, deductions, and prior communications for each balance due.
  • Reconcile payments received against open accounts receivable balances and communicate cash application instructions for timely system posting.
  • Send customer statements, missing invoices, lien releases, and supporting documentation as needed.
  • Escalate seriously delinquent accounts to management, sales representatives, outside agencies, or legal counsel as appropriate.
  • Take proactive steps to encourage timely payment and negotiate payment arrangements when appropriate.
  • Work toward departmental targets related to past due aging, DSO, and cash collections.
  • Maintain accurate customer contact information, collection notes, and account status records.
  • Maintain organized credit, collections, and cash application files in accordance with company procedures.

Requirements:
  • Proficiency in Microsoft Excel, including pivot tables, VLOOKUPs, and date formatting

Education & Experience:
  • 2-4 years of relevant experience in accounts receivable, collections, cash application, billing, or credit/collections support

Location of Job: US: TX: Deer Park
Work Type: Full Time
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

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