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Collections Manager Jobs in Chicago, IL (NOW HIRING)

Reveal Brainspace

Collections Specialist

Chicago, IL · Hybrid

$51K - $60K/yr

The ideal candidate will be responsible for managing and resolving customer billing and usage ... collections and accurate account management. This role follows a hybrid model (4 days in office, 1 ...

Reveal

Collections Specialist

Chicago, IL · On-site

$51K - $60K/yr

The ideal candidate will be responsible for managing and resolving customer billing and usage ... collections and accurate account management. This role follows a hybrid model (4 days in office, 1 ...

Reveal

Collections Specialist

Chicago, IL · Hybrid

$51K - $60K/yr

The ideal candidate will be responsible for managing and resolving customer billing and usage ... collections and accurate account management. This role follows a hybrid model (4 days in office, 1 ...

Rose Paving

Collections Specialist

Villa Park, IL · On-site

$25 - $32/hr

What you'll be doing We are seeking a professional Collections Specialist to join our Accounts ... Manage vendor relationships with external credit / collection providers. * Assist General Counsel ...

Addison Group

Collections Specialist

Vernon Hills, IL · On-site

$24 - $26/hr

Collections Specialist Location: Buffalo Grove, Illinois Assignment Type: 6 month contract with the ... Manage a portfolio of customer accounts to ensure timely collection of outstanding balances

US Multimodal Group

Collections Representative

Orland Park, IL · On-site

$16.75 - $21.75/hr

Its expertise lies in coordinating and managing complex logistics operations, catering to diverse ... Job Summary The Collections Representative is responsible for contacting customers regarding past ...

New

Brilliant Financial Staffing - IL

Be Seen First

Credit & Collections Specialist

Schaumburg, IL · On-site

$25 - $28/hr

Credit & Collections Specialist Location : Schaumburg, IL Salary Range : $25-28/hour Benefits : Medical, Dental, Vision Role Overview : Brilliant Financial Staffing has been engaged in the search for ...

Gallagher

Collections Specialist

Rolling Meadows, IL · On-site

$18.50 - $25.25/hr

Whether you're managing claims, supporting clients, or improving processes, you'll play a vital ... The Collections Specialist will be responsible for managing and executing collection activities to ...

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Collections Manager information

See Chicago, IL salary details

$31.9K

$60.5K

$112.3K

How much do collections manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for collections manager in Chicago, IL is $60,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $67,500.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Chicago, IL?

The most popular types of Collections jobs in Chicago, IL are:

What are popular job titles related to Collections Manager jobs in Chicago, IL?

For Collections Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Chicago, IL look for?

The top searched job categories for Collections Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Collections Manager jobs?

Cities near Chicago, IL with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $60,492 per year, or $29.1 per hour.

Collections Specialist

Reveal Brainspace

Chicago, IL • Hybrid

$51K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Job Description
Position:Collections Specialist
Reports To: Sr Financial Analyst
Location:Chicago, IL
Job Overview:
We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal candidate will be responsible for managing and resolving customer billing and usage discrepancies while utilizing Salesforce for contract information and NetSuite for invoice details. This role requires a blend of analytical skills, customer service expertise, and familiarity with financial software to ensure efficient collections and accurate account management.

This role follows a hybrid model (4 days in office, 1 day work from home) for candidates residing in Illinois. Candidates based outside of Illinois may be considered for a remote work arrangement.
Responsibilities & Duties
  • Monitor and analyze accounts receivable aging reports to identify overdue accounts and prioritize collections efforts.
  • Prepare and maintain detailed records of customer interactions, resolution actions, and follow-up activities.
  • Monitor and analyze accounts receivable aging reports to identify overdue accounts and prioritize collections efforts.
  • Prepare and maintain detailed records of customer interactions, resolution actions, and follow-up activities.
  • Respond to customer inquiries regarding billing and usage discrepancies in a professional and timely manner.
  • Communicate effectively with customers to resolve issues related to invoices, payments, and account balances.
  • Access NetSuite to retrieve and analyze invoice data, ensuring that all billed amounts are correct and align with contract terms.
  • Utilize Salesforce to access and review customer contracts, ensuring accurate understanding of billing terms and conditions.
  • Respond to customer inquiries regarding billing and usage discrepancies in a professional and timely manner.
  • Communicate effectively with customers to resolve issues related to invoices, payments, and account balances.
  • Perform other duties and responsibilities as assigned to support team, department, and organizational goals.
Education & Experience
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
Characterstics
  • Strong English communication skills, both written and verbal, with the ability to handle sensitive customer interactions and articulate complex information clearly.
  • High level of organizational skills and a proactive approach to problem resolution.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Strong analytical and problem-solving skills, with a keen attention to detail.
Benefits and Perks including but not limited to:
  • 401k match program
  • Comprehensive health benefits (Medical, Dental, Vision, and HSA/FSA)
  • Group Term Life Insurance and Voluntary Life Insurance option
  • Paid holidays
  • Paid vacation, sick, and personal days
  • FSA dependent care benefit
  • Childbirthrecovery and bonding leave policies
  • Short and long-term disability benefits
  • Access to onsite gym and recreational area at our Chicago office
  • Friendly, collaborative, in-office work environment withample opportunityfor professional development.
ForIllinois-basedroles,thebudgetedannualsalary range is$51,000 to$60,000. Compensation forthis role will depend ona number offactors, including a candidate's qualifications, skills, competencies, and experience, and may fall outside oftherange shown. Reveal offers a competitive total rewards package, which includestheBenefits and Perks setforth above.
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.
Hiring Policy
Reveal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reveal does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reveal considers candidates with existing visas but does not sponsor new visa applications.
Employment Type: F - Full Time

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