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Collections Manager Jobs in Utah (NOW HIRING)

Safe Streets USA LLC

Captain, Collections

Lehi, UT

$17.25 - $23.50/hr

Job Summary The Collections team captain leads and supports the collections team to ensure timely recovery of outstanding balances while maintaining positive customer relationships. This role ...

SafeStreets

Captain, Collections

Lehi, UT · On-site

$17.25 - $23.50/hr

Job Summary The Collections team captain leads and supports the collections team to ensure timely recovery of outstanding balances while maintaining positive customer relationships. This role ...

INA Solution Inc

Collections Specialist

Lehi, UT · On-site

$25 - $27/hr

Title: Collections specialist Location: Lehi, UT (Hybrid) Duration: 6 Months * Email communication to Customers - C * Use defined programs in assisting customers with items they requested (ie ...

SafeStreets

Collections Specialist

Lehi, UT · On-site

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

Safe Streets USA LLC

Collections Specialist

Lehi, UT

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

TriOptus LLC

Collections Analyst

Draper, UT · On-site

Collections Analyst Location: Draper, UT Hybrid Duration: Contract to Hire * As part of Client ... Possesses excellent organizational and time management skills - must have ability to prioritize and ...

Clicklease

Collections & Recovery Specialist

Draper, UT · On-site

$22 - $24/hr

Manage an assigned portfolio of delinquent accounts and serve as the primary owner of recovery ... What You Have * 2+ years of experience in collections, asset recovery, customer account management ...

MM International

Collections Analyst

Draper, UT · On-site

$22/hr

A degree in Accounting, Finance, or Operations Management is a plus. MUST HAVE * 1-2+ years of direct collections experience, preferably in ecommerce, payments, financial services, or a similar ...

Staffingine LLC

Collections Analyst

Draper, UT · On-site

Collections Analyst Job Location: Draper, UT Job Type: Contract * 1-2+ years of direct collections ... Possesses excellent organizational and time management skills - must have ability to prioritize and ...

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Collections Manager information

See Utah salary details

$28.2K

$53.5K

$99.2K

How much do collections manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for collections manager in Utah is $53,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $59,600.00 per year, depending on experience, location, and employer.

What does a Collections Manager do?

A Collections Manager oversees the process of collecting payments from customers or clients who have overdue accounts. They develop strategies to ensure efficient debt recovery while maintaining positive relationships with clients. Their responsibilities often include supervising collections staff, setting collection goals, negotiating payment plans, and ensuring compliance with relevant laws and regulations. Collections Managers also analyze collection data to improve processes and reduce outstanding debts.

How does a Collections Manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Utah? The most popular types of Collections jobs in Utah are:
What are popular job titles related to Collections Manager jobs in Utah? For Collections Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Utah look for? The top searched job categories for Collections Manager jobs in Utah are:
What cities in Utah are hiring for Collections Manager jobs? Cities in Utah with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Utah as of June 2026, with employment types broken down into 28% Full Time, 71% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,459 per year, or $25.7 per hour.

Captain, Collections

Safe Streets USA LLC

Lehi, UT

$17.25 - $23.50/hr

Full-time

Posted 19 days ago

Job description

SafeStreets USA is dedicated to creating safer, stronger communities across the country. We’re looking for passionate, collaborative, and detail-oriented professionals to join our 1,000-member team. At SafeStreets USA, you’ll work in a supportive environment where innovation, integrity, and community impact are at the heart of everything we do.

Job Summary

The Collections team captain leads and supports the collections team to ensure timely recovery of outstanding balances while maintaining positive customer relationships. This role combines hands on collections work with team leadership, performance coaching, and process improvement to drive cash flow and reduce delinquency for the company.

Essential Functions and Responsibilities

The essential functions listed below are representative of the duties required to successfully perform this role. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

· Lead, motivate, and support a team of collection representatives.

· Foster a positive, result driven team culture.

· Review delinquent accounts and determine appropriate collection strategies

· Contact customers via phone, email and written correspondence to resolve outstanding balances.

· Negotiate payment plans in accordance with company policy.

· Ensure compliance with company policies, state and federal regulations, and consumer protection laws.

Competencies & KPI’s

· Leadership and accountability

· Professional and calm under pressure

· Customer-focused mindset

· Critical thinking

· Strong professional communication skills

· Strong ethical standards

· Promise to Pay to Resolution Rate

· Account Resolution Rate

· Agent utilization rate

· Team Help Index

Skills, Physical Demands & Work Environment

  • Must be able to lift up to 25 lbs. and sit or stand for periods throughout the work day.
  • Work is performed in an office setting
  • Available to accommodate varying schedule needs
  • High call volume and performance-based environment
  • Must be able to speak clearly and professionally on the phone

Licenses, Certifications, & Educational Requirements

  • All SafeStreets employees must be at least 18 years of age and pass a criminal background check

· Sales, Customer Service and/or Collections experience required

· Education required GED/HS

· Must have been employed at SafeStreets for a minimum of 6 months or have 1 year experience in the security industry.

Compensation

SafeStreets compensation may include base pay and, for eligible roles, variable compensation or bonuses. Variable and bonus compensation is not guaranteed and is governed by applicable plan terms. All compensation is paid in compliance with federal, state, and local wage laws, including applicable minimum wage and overtime requirements. Variable pay is defined as variable pay and will be shared in a separate compensation plan.

Employment is contingent upon successful completion of a background check and any additional security clearances or licenses required for the role, including applicable state licensing requirements.

SafeStreets is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected classification under applicable law.

Employment with SafeStreets is at-will, meaning that either the employee or SafeStreets may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

I acknowledge that I have received, read, and understand this job description. I understand that this document describes the general nature and level of work required for this position and does not constitute an employment contract, either express or implied. I further understand that my duties, responsibilities, compensation, and work location(s) may change based on business needs and applicable laws, and that I am responsible for performing my job in compliance with all SafeStreets policies and applicable local, state, and federal laws.

California Only: I understand that my compensation and work hours are governed by California wage and hour laws, including minimum wage, overtime, meal and rest periods, timekeeping requirements, and applicable local minimum wage ordinances based on where work is performed. I agree to accurately record all hours worked and understand that off-the-clock work is prohibited.