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Debt Collections Manager Jobs in Utah (NOW HIRING)

Black Desert Resort

Accounts Receivable Manager

Ivins, UT · On-site

$70K - $75K/yr

This position oversees billing, collections, aging management, open folios, group and event billing, owner and ownership billing, bad debt processes, and accounts receivable reporting. The Accounts ...

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Black Desert Resort

Accounts Receivable Manager

Ivins, UT · On-site

$70K - $75K/yr

This position oversees billing, collections, aging management, open folios, group and event billing, owner and ownership billing, bad debt processes, and accounts receivable reporting. The Accounts ...

Gong.io

Collections Specialist

Salt Lake City, UT

$18 - $24.25/hr

... bad debt risk, and ensuring a positive customer experience while protecting cash flow. The ... Manage inbound customer billing and payment inquiries through the Accounts Receivable shared ...

CardWorks

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management. Position Summary: The Collections ...

CardWorks

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management. Position Summary: The Collections ...

American Equipment

Collections Specialist

Murray, UT

$25 - $28/hr

Responsible for day-to-day tasks associated with managing and processing customer invoices ... Strong Debt Collection skills. * Strong Microsoft Excel skills. Education/Experience * HS Diploma ...

American Equipment

Collections Specialist

Murray, UT · On-site

$25 - $28/hr

Responsible for day-to-day tasks associated with managing and processing customer invoices ... Strong Debt Collection skills. * Strong Microsoft Excel skills. Education/Experience * HS Diploma ...

Unitek Learning

Business Office Manager

Provo, UT

The Business Office Manager ensures day-to-day Business Office activities run smoothly, improve ... Track and report on collections performance, recovery rates, and bad debt impact; provide monthly ...

Provo College

Business Office Manager

Provo, UT

The Business Office Manager ensures day-to-day Business Office activities run smoothly, improve ... Track and report on collections performance, recovery rates, and bad debt impact; provide monthly ...

Unitek Learning

Business Office Manager

Provo, UT · On-site

The Business Office Manager ensures day-to-day Business Office activities run smoothly, improve ... Track and report on collections performance, recovery rates, and bad debt impact; provide monthly ...

BlytzPay

Chief Product Officer

Draper, UT · On-site

... collections workflows, BlytzPay helps businesses modernize how they recover revenue and engage customers. We are redefining how businesses manage debt repayment, payment engagement, and customer ...

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All JobsDebt Collections JobsDebt Collections Manager JobsDebt Collections Manager Jobs in Utah

Debt Collections Manager information

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
What are popular job titles related to Debt Collections Manager jobs in Utah? For Debt Collections Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Debt Collections Manager jobs in Utah look for? The top searched job categories for Debt Collections Manager jobs in Utah are:
What cities in Utah are hiring for Debt Collections Manager jobs? Cities in Utah with the most Debt Collections Manager job openings:
Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Collections Specialist

Security National Financial Corporation

Murray, UT • On-site

$17.75 - $24.25/hr

Full-time

Re-posted 3 days ago

Job description

Job Type
Full-time
Description
What You'll Do:
Collections representative Is an integral part of our compan's success. We are seeking candidates that have a professional and Courteous approach with an enthusiasm to problem solve.
Duties will include:
  • Outbound collections communication
  • Preparing demand letters
  • Reviewing and submitting Foreclosure referrals
  • Communicating with internal Legal department on delinquent loans
  • Handling incoming customer service calls
  • Payment processing
  • Data processing
  • Reporting management
  • Understanding and following Fair Debt Collections Practices Act
  • Negotiating payment arrangements
  • Determining debtor's financial ability to offer alternate payment plans
  • Skip Tracking to locate debtors
  • Documenting and maintaining all incoming and outgoing collection efforts
  • Scheduling property inspection and determining property conditions
  • Addressing inquiries and issues of debtors in a timely and professional manner
  • Providing outstanding customer service
  • Monitoring accounts to identify outstanding debts
  • Managing delinquency reporting activities
  • Perform general clerical duties as needed

Requirements
What we'll love about you:
  • 3 years mortgage experience is required
  • 1 year experience in collections
  • Bilingual in Spanish is a plus
  • Attention to detail, efficiency in work, and being open to feedback
  • Good data entry skills and phone etiquette are required
  • Strong written and verbal communication
  • Letter writing skills are needed for professional email responses
  • Proficiency in Microsoft Office Suite of Products: Word, Excel
  • Ability to learn new systems
  • We use Encompass, Servicing Director and OnBase for our loans and documents

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