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Debt Collections Manager Jobs in Utah (NOW HIRING)

BlytzPay

Chief Product Officer

Draper, UT · On-site

... collections workflows, BlytzPay helps businesses modernize how they recover revenue and engage customers. We are redefining how businesses manage debt repayment, payment engagement, and customer ...

Entrata

Corporate FP&A Manager

Lehi, UT · On-site

Analyze working-capital performance and identify opportunities to improve collections, payment ... Exposure to treasury, debt, investments, M&A, board reporting, or strategic business cases is ...

Entrata

Corporate FP&A Manager

Lehi, UT · On-site

Analyze working-capital performance and identify opportunities to improve collections, payment ... Exposure to treasury, debt, investments, M&A, board reporting, or strategic business cases is ...

Entrata

Corporate FP&A Manager

Lehi, UT

Analyze working-capital performance and identify opportunities to improve collections, payment ... Exposure to treasury, debt, investments, M&A, board reporting, or strategic business cases is ...

Scaling.com

$180K - $220K/yr

Maintain visibility into cash, collections, major payments, debt, working capital, and liquidity needs. * Manage banking and lender relationships and evaluate financing options before needs become ...

Scaling.com

Director of Finance

Provo, UT · On-site

$180K - $220K/yr

Maintain visibility into cash, collections, major payments, debt, working capital, and liquidity needs. * Manage banking and lender relationships and evaluate financing options before needs become ...

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All JobsDebt Collections JobsDebt Collections Manager JobsDebt Collections Manager Jobs in Utah

Debt Collections Manager information

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are popular job titles related to Debt Collections Manager jobs in Utah?

For Debt Collections Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Debt Collections Manager jobs in Utah look for?

The top searched job categories for Debt Collections Manager jobs in Utah are:

What cities in Utah are hiring for Debt Collections Manager jobs?

Cities in Utah with the most Debt Collections Manager job openings:

Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in Utah as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Associate General Counsel/Director of Compliance

The Larry H Miller Company

Draper, UT • On-site

Full-time

Posted 20 days ago

Job description

Reports to: President & Chief Legal Counsel
Position Summary
Prestige Financial Services is expanding its third-party recovery and servicing platform, including outsourced servicing solutions and recovery services. The Associate General Counsel & Director of Compliance will serve as a key member of Prestige's leadership team responsible for helping design, implement, and oversee the legal and regulatory framework supporting these business lines.
Working directly with the Chief Legal Counsel, this position will lead legal and compliance initiatives related to third-party debt collection, loan servicing, recovery operations, vendor oversight, client onboarding, licensing, examinations, and regulatory compliance. The ideal candidate will possess deep expertise in the legal and operational requirements governing consumer collections and servicing, including the FDCPA, TCPA, FCRA, UDAAP/UDAAP principles, and state collection laws.
Essential Responsibilities
Third-Party Recovery & Servicing Oversight
  • Advise executive leadership on legal, regulatory, and compliance risks associated with servicing and collection activities conducted on behalf of third-party clients.

  • Review and advise on servicing agreements, forward-flow agreements, collection agreements, client contracts, vendor agreements, and related operational arrangements.

  • Support onboarding of new clients, products, portfolios, and servicing relationships.

  • Develop legal and compliance guidance for servicing, recovery, call center, litigation, and customer-facing operations.

Regulatory Compliance
  • Oversee compliance with federal and state laws governing debt collection, loan servicing, consumer communications, and consumer protection.

  • Advise executive management regarding state and federal servicing laws, including: Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (GLBA), and Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)

  • Monitor legislative, regulatory, and enforcement developments and assess operational impacts.

  • Develop and maintain compliance management systems, policies, procedures, monitoring programs, and testing protocols.

Licensing & Regulatory Examinations
  • Oversee state licensing strategy and maintenance for collection agency, servicing, and related licenses.

  • Help coordinate responses to regulatory examinations, audits, investigations, attorney general inquiries, and consumer complaints.

Operational Compliance & Risk Management
  • Partner with operations, recovery, servicing, litigation, information security, and vendor management teams to ensure implementation of compliant business practices.

  • Review call programs, communication strategies, payment processing practices, consumer disclosures, and operational procedures.

  • Conduct compliance reviews of third-party vendors, collection agencies, law firms, and other service providers.

  • Develop compliance training programs for servicing and recovery personnel.

Litigation & Legal Support
  • Assist with consumer litigation, collection litigation, arbitrations, and regulatory matters.

  • Coordinate with outside counsel and recovery attorneys throughout Prestige's national network.

  • Review demand letters, complaints, regulatory inquiries, and consumer disputes.

  • Provide practical legal guidance regarding escalated consumer complaints and operational issues.

Required Skills & Competencies
  • Extensive knowledge of federal and state laws governing consumer collections and servicing.

  • Strong understanding of collection operations, servicing platforms, and consumer communications.

  • Demonstrated applying FDCPA, TCPA, FCRA, UDAAP, state collection statutes, and licensing requirements.

  • Experience managing regulatory examinations, audits, and enforcement matters.

  • Ability to develop practical compliance solutions in a fast-growing and evolving business environment.

Qualifications
  • Juris Doctor (J.D.) from an accredited law school.

  • Licensed and in good standing with at least one state bar.

  • Minimum of 7 years of legal and/or compliance experience involving consumer collections, loan servicing, debt buying, financial services, or related regulated industries.

  • Significant experience with FDCPA, TCPA, FCRA, state collection laws, and regulatory compliance programs.

  • Experience supporting third-party collection, servicing, debt-buying, or recovery operations preferred.

  • Experience working with regulatory examinations, and compliance management systems strongly preferred.

  • Prior compliance leadership, regulatory, or financial services experience preferred.

Work Environment and Physical Requirements
This position is performed in a professional office environment. Regular, predictable, and full-time onsite attendance is an essential function of the role due to the nature of compliance, legal, and business operations, including collaboration with leadership and other departments, participation in meetings, and handling confidential and sensitive information. The position requires the ability to remain stationary for extended periods while working at a computer, frequently communicate verbally and in writing, and occasionally move throughout the office to participate in meetings, training, and other business activities. The position also requires the ability to travel as needed for business-related activities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate because of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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