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Collections Assistant Manager Jobs (NOW HIRING)

Texas Instruments

Collections Assistant

Dallas, TX

Job Description As a Collections Assistant, you'll be the go-to person managing our customer ... receivables. Here's what a typical day looks like: * You'll own a portfolio of worldwide customer ...

Texas Instruments

Collections Assistant

Dallas, TX · On-site

Job Description As a Collections Assistant, you'll be the go-to person managing our customer ... receivables. Here's what a typical day looks like: * You'll own a portfolio of worldwide customer ...

Byrider

Assistant Collections Manager

Wyoming, MI · On-site

$22/hr

Assistant Collections Manager- 2675 SW 28th St. Wyoming, MI 49519 Make an Impact. We're looking for an Assistant Collections Manager to join our finance teams. This is more than a collections ...

Byrider

Assistant Collections Manager

Wyoming, MI · On-site

$22/hr

Assistant Collections Manager- 2675 SW 28th St. Wyoming, MI 49519 Make an Impact. We're looking for an Assistant Collections Manager to join our finance teams. This is more than a collections ...

Byrider

Assistant Collections Manager

Wyoming, MI · On-site

$22/hr

Assistant Collections Manager- 2675 SW 28th St. Wyoming, MI 49519 Make an Impact. We're looking for an Assistant Collections Manager to join our finance teams. This is more than a collections ...

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How much do collections assistant manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for collections assistant manager in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What does a collections assistant manager do?

A Collections Assistant Manager oversees the daily operations of the collections department, supporting the Collections Manager in achieving departmental goals. Their responsibilities include supervising collection agents, ensuring compliance with company policies and legal regulations, and assisting in developing strategies to improve collection rates. They often handle escalated customer accounts, monitor performance metrics, and provide training to staff. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a collections assistant manager?

To thrive as a Collections Assistant Manager, you need a solid understanding of collections processes, account management, and relevant financial regulations, often backed by experience in credit or collections roles. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certifications like the Certified Credit and Collection Professional (CCCP) are valuable. Strong negotiation, problem-solving, and leadership skills help you manage teams and navigate difficult customer interactions. These abilities are crucial for maximizing collections efficiency, ensuring compliance, and maintaining positive client relationships.

What are some of the main challenges a collections assistant manager faces, and how can I prepare to handle them?

As a Collections Assistant Manager, one of the main challenges is balancing the need to meet collection targets while maintaining positive relationships with both customers and your team. You'll often navigate difficult conversations with delinquent account holders and handle escalated disputes, so strong communication and conflict resolution skills are essential. Additionally, you may need to motivate and train collection agents, monitor performance metrics, and adapt to changes in regulations or company policies. Preparing by gaining experience in team leadership, staying updated on compliance requirements, and developing empathy-driven negotiation strategies can help you succeed in this role.

What is the difference between Collections Assistant Manager vs Collections Specialist?

AspectCollections Assistant ManagerCollections Specialist
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsHigh school diploma or equivalent; certifications like Certified Credit and Collection Professional (CCCP) are a plus
Work EnvironmentSupervises collections team, manages accounts, and develops strategiesHandles individual accounts, contacts debtors, and follows collection procedures
Employer & Industry UsageUsed in banking, finance, and healthcare sectors for team leadership rolesCommon in similar sectors for direct collection activities

The Collections Assistant Manager oversees collections teams and strategies, while the Collections Specialist focuses on managing individual accounts and debtor contact. Both roles require similar credentials and are integral to the collections process, but differ in scope and responsibilities.

What cities are hiring for Collections Assistant Manager jobs?

Cities with the most Collections Assistant Manager job openings:

What states have the most Collections Assistant Manager jobs?

States with the most job openings for Collections Assistant Manager jobs include:

What are popular job titles related to Collections Assistant Manager jobs?

For Collections Assistant Manager jobs, the most frequently searched job titles are:

Collections Assistant Manager jobs near you

Collections Assistant

Dallas, TX • On-site

Texas Instruments Incorporated
Semiconductor and Electronic Component Manufacturing • 10K+ employees
Learn more about Texas Instruments Incorporatedexternal

Other

Posted 8 days ago

Texas Instruments rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

53rd of 162 rated electronics manufacturers

Job description

Business Summary

TI's Accounts Receivable team is the backbone of our capital management strategy. We're not just processing payments – we're building strong partnerships with our customers and protecting the company's financial health. Working at the intersection of sales, operations, and finance, we make it easier for customers to do business with us while ensuring TI gets paid on time. If you love problem-solving and working cross-functionally to keep things running smoothly, this could be your team.

Job Description

As a Collections Assistant, you'll be the go-to person managing our customer receivables. Here's what a typical day looks like:

  • You’ll own a portfolio of worldwide customer accounts, getting to know their payment behavior and gaining business acumen along the way
  • Pursue collection and reconciliation of trade and non-trade receivables, using data, defined workflows, and cross-functional coordination to identify root causes of payment delays and help drive resolution
  • You’ll dive into the details: verifying, posting, and reconciling accounts receivable data to keep everything accurate.
  • You’ll reconcile ledgers, monitor incoming payments, and catch billing discrepancies before they become bigger problems
  • Perform in-depth reviews of credit line requests and evaluate credit worthiness
  • When your accounts need attention, you’ll reach out to your customers across the world with clarity and professionalism, using escalation SLAs and data to resolve payment issues quickly
  • Evaluate daily customer shipment blocks, verify discrepancies, resolve billing issues, and release holds or escalation as appropriate
  • Provide exceptional customer service by responding promptly and professionally to customer inquiries and concerns
  • Support customer record maintenance
  • Prepare documentation and provide support for month-end close activities and audit‑related requests, including ICC or ICFR support as needed
  • You’ll generate meaningful reports that tell the story of your portfolio,

Through it all, you'll be that reliable, responsive teammate that collaborates to develop and improve credit and collection processes.

What you will gain from this role:
  • Real financial expertise: Develop a deep understanding of accounts receivable and credit risk management at a Fortune 250 company
  • Customer relationship skills: Build direct relationships with customers and develop negotiation and conflict resolution abilities that will serve your career long-term
  • Technical growth: Get hands‑on experience with industry‑leading ERP systems (like SAP) and analytics tools that are valuable across industries
  • Cross‑functional exposure: Work with multiple teams and gain insights into how sales, operations, pricing, accounting, audit, and finance interconnect
  • Compliance and audit knowledge: Understand audit processes and internal controls that are critical to corporate operations
  • Real impact: Own your portfolio and directly influence TI's financial health and customer satisfaction
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What Texas Instruments employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Texas Instruments

Sourced by ZipRecruiter

As a global semiconductor company, we design, manufacture, test and sell analog and embedded processing chips to nearly 100,000 customers. Our products enable electronics everywhere and in things you experience every day - from health care, smart homes and connected cars to drones, smart phones and more. Our passion to create a better and more sustainable world by making electronics more affordable through semiconductors drives us to make our technology smaller, more efficient, more reliable and more affordable.

Industry

Semiconductor and electronic component manufacturing

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1930

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