ZipRecruiter

Log In

1

Collections Assistant Manager Jobs in Kentucky (NOW HIRING)

World Finance

$19 - $21/hr

The Assistant Manager role is built for candidates who want to lead a branch of their own one day ... Conduct substantial daily outbound customer outreach for collections, application follow‑up, tax ...

Rent-A-Center

Assistant Manager - Credit

Lexington, KY · On-site

$18.50 - $19/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Lexington, KY · On-site

$18.50 - $19/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Komatsu America Corp.

Manage financial aspects of machine closeouts, WIP reviews, inventory initiatives, regional reserves, and oversee A/R and collections. Assist internal and external auditors during financial audits ...

Penn State University

$13.75 - $18.50/hr

... management and establishes clear, efficient workflows that support discovery, teaching, and ... Candidates for the rank of Assistant Librarian should possess a graduate degree in library or ...

Medi-Rents & Sales, Inc.

Assistant Manager of Revenue Cycle Join Our Team We are currently seeking a dedicated and ... collections initiatives. The ideal candidate will possess strong leadership skills, extensive ...

Pegasus Residential

$13.75 - $18.50/hr

Manage delinquency, collections, payment plans, and resident account follow-up * Review resident ledgers and ensure account balances are accurate * Assist with monthly reporting, financial tracking ...

New

Republic Bank

Retail Collections Adjuster IV

Louisville, KY · On-site

$16.75 - $23/hr

... management of assigned queues. • Recommend to management legal action, repossession ... • Assist in the data audit process of the Collections Monitoring Scorecard. • Work with the ...

InfuCare Rx, Inc.

$65K - $70K/yr

Timely Receivables-Revenue Management and reporting. * Prepare daily reporting for distribution to ... * Assist with PBM and Medical Claim Audits - (both pre and post submission). * Ensure that new ...

MediaRadar, Inc.

Collections Management * Oversee the collections process, including monitoring accounts receivable ... * Assist with process documentation and continuous improvement initiatives to support scalability ...

next page

Showing results 1-20

All JobsCollections JobsCollections Assistant Manager JobsCollections Assistant Manager Jobs in Kentucky

Collections Assistant Manager information

What does a collections assistant manager do?

A Collections Assistant Manager oversees the daily operations of the collections department, supporting the Collections Manager in achieving departmental goals. Their responsibilities include supervising collection agents, ensuring compliance with company policies and legal regulations, and assisting in developing strategies to improve collection rates. They often handle escalated customer accounts, monitor performance metrics, and provide training to staff. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a collections assistant manager?

To thrive as a Collections Assistant Manager, you need a solid understanding of collections processes, account management, and relevant financial regulations, often backed by experience in credit or collections roles. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certifications like the Certified Credit and Collection Professional (CCCP) are valuable. Strong negotiation, problem-solving, and leadership skills help you manage teams and navigate difficult customer interactions. These abilities are crucial for maximizing collections efficiency, ensuring compliance, and maintaining positive client relationships.

What are some of the main challenges a collections assistant manager faces, and how can I prepare to handle them?

As a Collections Assistant Manager, one of the main challenges is balancing the need to meet collection targets while maintaining positive relationships with both customers and your team. You'll often navigate difficult conversations with delinquent account holders and handle escalated disputes, so strong communication and conflict resolution skills are essential. Additionally, you may need to motivate and train collection agents, monitor performance metrics, and adapt to changes in regulations or company policies. Preparing by gaining experience in team leadership, staying updated on compliance requirements, and developing empathy-driven negotiation strategies can help you succeed in this role.

What is the difference between Collections Assistant Manager vs Collections Specialist?

AspectCollections Assistant ManagerCollections Specialist
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsHigh school diploma or equivalent; certifications like Certified Credit and Collection Professional (CCCP) are a plus
Work EnvironmentSupervises collections team, manages accounts, and develops strategiesHandles individual accounts, contacts debtors, and follows collection procedures
Employer & Industry UsageUsed in banking, finance, and healthcare sectors for team leadership rolesCommon in similar sectors for direct collection activities

The Collections Assistant Manager oversees collections teams and strategies, while the Collections Specialist focuses on managing individual accounts and debtor contact. Both roles require similar credentials and are integral to the collections process, but differ in scope and responsibilities.

What cities in Kentucky are hiring for Collections Assistant Manager jobs?

Cities in Kentucky with the most Collections Assistant Manager job openings:

Collections Assistant Manager jobs near you

Assistant Manager Collections

Louisville, KY • On-site

Rent-A-Center
See more jobs at Rent-A-Centerexternal

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

We are Hiring Immediately! It's Your Career. Own it!

At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service and have excellent sales skills in a retail type environment.


We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your department; you will oversee managing inventory and you will be expected to provide great customer service. We're seeking driven, retail sales minded individuals capable of managing people, inventory and accounts in order to grow our business. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN?


Why should you work at RAC?

Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!


Do you have what it takes?

Must be at least 21 years of age

High school diploma or GED

Valid state driver's license and good driving record


We care for our employees. 

How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to a 401(k) and generous paid time off. But you'll find the real benefits to joining us comes from within. You can work your way to the future you want. We'll help you own it!


Job Type:

Full-time

Experience:

Customer Service: 1 year (Preferred)

Education:

High school or equivalent (Required)

License:

Driver's License (Required), driving the company vehicle required

Supplemental pay
  • Bonus pay
Benefits
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • 401(k) matching
  • Employee discount
  • Paid training

Apply