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Collections Assistant Manager Jobs (NOW HIRING)

Museum of the Bible

Collections Assistant

Oklahoma City, OK · On-site

$20.19 - $21.64/hr

Senior Collections Manager Travel: Some Hourly Rate: $20.19-$21.64 *Depending on Experience *Pay scale is adjusted to local market rates. POSITION SUMMARY The Collections Assistant supports the ...

Secunm

Collections Assistant Manager

Santa Fe, NM · On-site

$60 - $80/hr

Collections - Assistant Manager REPORTS TO: Collections Manager SUPERVISES: YES JOB STATUS: Exempt JOB GRADE 11: $56,222.40 - $70,262.40 Targeted Pay *This positions works on-site. Remote work is not ...

Biltmore Company

JOB SUMMARY The Collections Assistant is a professional position reporting to the Collections Manager (or possibly Associate Collections Manager) and responsible for the inventory, inventory control ...

Brown University

Collections Assistant

Providence, RI · On-site

The Collections Assistant reports to the Collections Manager/Registrar and assists the collections team to document, assess, rehouse, pack/unpack, and track archaeological, ethnographic, and archival ...

Brown University

Collections Assistant

Providence, RI · On-site

The Collections Assistant reports to the Collections Manager/Registrar and assists the collections team to document, assess, rehouse, pack/unpack, and track archaeological, ethnographic, and archival ...

Rent-A-Center

Collections Assistant Manager

Seguin, TX · On-site

$17/hr

You will train and develop your teammates in your department; you will oversee managing inventory and you will be expected to provide great customer service. * We're seeking driven, retail sales ...

AEG

Archives & Collections Assistant

Boston, MA · On-site

$18/hr

In addition, this department manages and highlights the club's historic collections. POSITION OVERVIEW: The Archives and Collections Assistant is a part-time position that is crucial in assisting the ...

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How much do collections assistant manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for collections assistant manager in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What does a collections assistant manager do?

A Collections Assistant Manager oversees the daily operations of the collections department, supporting the Collections Manager in achieving departmental goals. Their responsibilities include supervising collection agents, ensuring compliance with company policies and legal regulations, and assisting in developing strategies to improve collection rates. They often handle escalated customer accounts, monitor performance metrics, and provide training to staff. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a collections assistant manager?

To thrive as a Collections Assistant Manager, you need a solid understanding of collections processes, account management, and relevant financial regulations, often backed by experience in credit or collections roles. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certifications like the Certified Credit and Collection Professional (CCCP) are valuable. Strong negotiation, problem-solving, and leadership skills help you manage teams and navigate difficult customer interactions. These abilities are crucial for maximizing collections efficiency, ensuring compliance, and maintaining positive client relationships.

What are some of the main challenges a collections assistant manager faces, and how can I prepare to handle them?

As a Collections Assistant Manager, one of the main challenges is balancing the need to meet collection targets while maintaining positive relationships with both customers and your team. You'll often navigate difficult conversations with delinquent account holders and handle escalated disputes, so strong communication and conflict resolution skills are essential. Additionally, you may need to motivate and train collection agents, monitor performance metrics, and adapt to changes in regulations or company policies. Preparing by gaining experience in team leadership, staying updated on compliance requirements, and developing empathy-driven negotiation strategies can help you succeed in this role.

What is the difference between Collections Assistant Manager vs Collections Specialist?

AspectCollections Assistant ManagerCollections Specialist
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsHigh school diploma or equivalent; certifications like Certified Credit and Collection Professional (CCCP) are a plus
Work EnvironmentSupervises collections team, manages accounts, and develops strategiesHandles individual accounts, contacts debtors, and follows collection procedures
Employer & Industry UsageUsed in banking, finance, and healthcare sectors for team leadership rolesCommon in similar sectors for direct collection activities

The Collections Assistant Manager oversees collections teams and strategies, while the Collections Specialist focuses on managing individual accounts and debtor contact. Both roles require similar credentials and are integral to the collections process, but differ in scope and responsibilities.

What cities are hiring for Collections Assistant Manager jobs?

Cities with the most Collections Assistant Manager job openings:

What states have the most Collections Assistant Manager jobs?

States with the most job openings for Collections Assistant Manager jobs include:

What are popular job titles related to Collections Assistant Manager jobs?

For Collections Assistant Manager jobs, the most frequently searched job titles are:

Collections Assistant Manager jobs near you

Collections Assistant Manager

Tampa, FL • On-site

TAMPA BAY FEDERAL CREDIT UNION.
See more jobs at TAMPA BAY FEDERAL CREDIT UNION.external

$51K - $64K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

As the Collections Assistant Manager, you will supervise and coordinate the day-to-day activities of the collection team. This role allocates work assignments and reviews work for thoroughness and accuracy. Assists and trains staff. Reviews documentation to ensure compliance with institution policy. May work with mortgage, credit card, or installment loan accounts.

Collections Assistant Manager Job Responsibilities:

  • Sets performance goals for staff, oversees progress, and manages departmental flow to ensure established standards are consistently met
  • Leads monthly performance conversations and completes annual performance reviews for direct reports
  • Works escalated accounts and communications and approves modifications
  • Reviews and analyzes collection team trends, reporting results to management and recommending corrective strategies
  • Leads monthly charge-off review meetings with Collection Manager to assess loss trends and forecast upcoming charge-offs, delinquency ratios, and balances
  • Prepares, maintains, and ensures the accuracy of required records and reports, including charge-off recommendations, month-end processes, loan servicing, and payment modifications
  • Ensures appropriate and complete documentation for bankruptcy accounts and accounts place with collection agencies and legal counsel

Collections Assistant Manager Experience:

  • Two to Five years of collections or related experience, including time spent in preparatory positions
  • Previous supervisor/management experience required
  • Bilingual (English/Spanish) preferred

Collections Assistant Manager Education:

  • A high school degree or GED required

Collections Assistant Manager Schedule:

  • Exempt: Monday through Friday (9am – 6pm)

Great Benefits Package!