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Collections Assistant Manager Jobs in Rochester, MN

Dittrich&Lamers

Office Manager

Rochester, MN · On-site

... Legal Assistants in meeting with clients to open files. • Handling client billing and collections with MyCase - Legal Case Management Software. • Electronically serving legal documents on ...

New

Dittrich&Lamers

Law Office Manager

Rochester, MN · On-site

$65K/yr

Interfacing with clients and assisting Attorneys and Legal Assistants in meeting with clients to open files. * Handling client billing and collections with MyCase - Legal Case Management Software.

New

Mayo Clinic

Financial Counselor-On Site- RST

Rochester, MN · On-site

$19.25 - $25.25/hr

In addition, the counselors may assist patients with Medicaid, Third Party eligibility and Charity ... Basic knowledge of self-pay collections, medical terminology, ICD10 knowledge, and a functional ...

Mayo Clinic

Financial Counselor-On Site- RST

Rochester, MN · On-site

$19.25 - $25.25/hr

In addition, the counselors may assist patients with Medicaid, Third Party eligibility and Charity ... Basic knowledge of self-pay collections, medical terminology, ICD10 knowledge, and a functional ...

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Collections Assistant Manager information

See Rochester, MN salary details

$10

$20

$30

How much do collections assistant manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for collections assistant manager in Rochester, MN is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $23.46 per hour, depending on experience, location, and employer.

What does a collections assistant manager do?

A Collections Assistant Manager oversees the daily operations of the collections department, supporting the Collections Manager in achieving departmental goals. Their responsibilities include supervising collection agents, ensuring compliance with company policies and legal regulations, and assisting in developing strategies to improve collection rates. They often handle escalated customer accounts, monitor performance metrics, and provide training to staff. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a collections assistant manager?

To thrive as a Collections Assistant Manager, you need a solid understanding of collections processes, account management, and relevant financial regulations, often backed by experience in credit or collections roles. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certifications like the Certified Credit and Collection Professional (CCCP) are valuable. Strong negotiation, problem-solving, and leadership skills help you manage teams and navigate difficult customer interactions. These abilities are crucial for maximizing collections efficiency, ensuring compliance, and maintaining positive client relationships.

What are some of the main challenges a collections assistant manager faces, and how can I prepare to handle them?

As a Collections Assistant Manager, one of the main challenges is balancing the need to meet collection targets while maintaining positive relationships with both customers and your team. You'll often navigate difficult conversations with delinquent account holders and handle escalated disputes, so strong communication and conflict resolution skills are essential. Additionally, you may need to motivate and train collection agents, monitor performance metrics, and adapt to changes in regulations or company policies. Preparing by gaining experience in team leadership, staying updated on compliance requirements, and developing empathy-driven negotiation strategies can help you succeed in this role.

What is the difference between Collections Assistant Manager vs Collections Specialist?

AspectCollections Assistant ManagerCollections Specialist
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsHigh school diploma or equivalent; certifications like Certified Credit and Collection Professional (CCCP) are a plus
Work EnvironmentSupervises collections team, manages accounts, and develops strategiesHandles individual accounts, contacts debtors, and follows collection procedures
Employer & Industry UsageUsed in banking, finance, and healthcare sectors for team leadership rolesCommon in similar sectors for direct collection activities

The Collections Assistant Manager oversees collections teams and strategies, while the Collections Specialist focuses on managing individual accounts and debtor contact. Both roles require similar credentials and are integral to the collections process, but differ in scope and responsibilities.

Collections Assistant Manager jobs near you
Infographic showing various Collections Assistant Manager job openings in Rochester, MN as of September 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $42,360 per year, or $20.4 per hour.

Aerie - Merchandising Team Leader (Assistant Manager)

Rochester, MN • On-site

AEO (Association for Enterprise Opportunity)
Non-Profits • 11 - 50 employees
Learn more about AEO (Association for Enterprise Opportunity)external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

YOUR ROLE
As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day.  Through your leadership, your team always nails floorset execution, and rocks merchandising and marketing brand standards. You ensure the store is always "guest ready" through effective replenishment. Most importantly, you represent our company values and bring your REAL self to work every day.

 
YOUR RESPONSIBILITIES
  • You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.
  • You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your store stays in tip-top shape by #leading day-to-day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready with a  game plan to take action!
  • You're a people leader: You're all about motivating and inspiring your team through AEO's core values. You're a role-model  leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
  • You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities.
  • You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touchbases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning!
  • You're an operational innovator: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
  • Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
  • You love AE and Aerie products!
  • You've led teams in a retail management role previously - #practicemakesperfect!
  • You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
  • You know how to lead and develop teams and have a general understanding of employment law.
  • Business acumen? You've got it!
  • You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
  • They work with REAL people - there's nothing like your #AEOFamily.
  • They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
  • They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
  • They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
Built on a platform of power, positivity and no photo retouching - inspiring people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel, activewear, and swim collections. With the #AerieREAL movement, we celebrate our community by advocating for body positivity and the empowerment of all women. As part of our Real Good promise, we create swimsuits, bras, and underwear with materials made from recycled polyester, recycled nylon fabric or sustainably sourced cotton.
AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
For Brand Ambassador and Stock positions, hiring will be based on need, however, applications are accepted on an ongoing basis.  For all other store jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.
PAY/BENEFITS INFORMATION:
  • Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
  • Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
  • Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.  For additional information, please click HERE.
  • AEO may also provide discretionary bonuses and other incentives at its discretion.

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