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Collections Agent Jobs in Wisconsin (NOW HIRING)

trane technologies

Collections Analyst

La Crosse, WI · On-site

  • Medical

  • Retirement

  • PTO

Trane Technologies in La Crosse, WI is hiring a Collections Analyst for its Corporate Finance team. The successful candidate will take ownership in managing an accounts receivable portfolio of ...

Trane Technologies plc

Collections Analyst

La Crosse, WI · On-site

  • Medical

  • Retirement

  • PTO

Trane Technologies in La Crosse, WI is hiring a Collections Analyst for its Corporate Finance team. The successful candidate will take ownership in managing an accounts receivable portfolio of ...

Trane Technologies plc

Analyst-Collections

La Crosse, WI · On-site

  • Medical

  • Retirement

  • PTO

Trane Technologies in La Crosse, WI is hiring a Collections Analyst for its Finance team. The successful candidate will take ownership in managing an accounts receivable portfolio of diversified ...

Trane Technologies plc

Analyst-Collections

La Crosse, WI · On-site

  • Medical

  • Retirement

  • PTO

Trane Technologies in La Crosse, WI is hiring a Collections Analyst for its Corporate Finance team. The successful candidate will take ownership in managing an accounts receivable portfolio of ...

Trane Technologies plc

Collections Analyst

La Crosse, WI · On-site

  • Medical

  • Retirement

  • PTO

Trane Technologies in La Crosse, WI is hiring a Collections Analyst for its Corporate Finance team. The successful candidate will take ownership in managing an accounts receivable portfolio of ...

Trane Technologies plc

Analyst-Collections

La Crosse, WI · On-site

  • Medical

  • Retirement

  • PTO

Trane Technologies in La Crosse, WI is hiring a Collections Analyst for its Corporate Finance team. The successful candidate will take ownership in managing an accounts receivable portfolio of ...

trane technologies

Analyst-Collections

La Crosse, WI · On-site

  • Medical

  • Retirement

  • PTO

Trane Technologies in La Crosse, WI is hiring a Collections Analyst for its Finance team. The successful candidate will take ownership in managing an accounts receivable portfolio of diversified ...

Trane Technologies plc

Analyst-Collections

La Crosse, WI · On-site

  • Medical

  • Retirement

  • PTO

Trane Technologies in La Crosse, WI is hiring a Collections Analyst for its Finance team. The successful candidate will take ownership in managing an accounts receivable portfolio of diversified ...

UnitedHealth Group

Collections Representative

Wausau, WI · On-site

$18 - $32/hr

  • Retirement

This position is Onsite. Our office is located at 115 W Wausau Ave, Wausau, WI 54401. UMR, UnitedHealthcare's third-party administrator (TPA) solution, is the nation's largest TPA. When you work with ...

Snap-on Inc

Collections Representative

Kenosha, WI · On-site

$16.50 - $21.50/hr

Overview This position is onsite at the Corporate Headquarters located in Kenosha, WI. Who we are: People know Snap-on for the quality of our products, but we know that it is the passion and ...

UnitedHealth Group

Collections Representative

Wausau, WI · On-site

$18 - $32/hr

  • Retirement

This position is Onsite. Our office is located at 115 W Wausau Ave, Wausau, WI 54401. UMR, UnitedHealthcare's third-party administrator (TPA) solution, is the nation's largest TPA. When you work with ...

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Showing results 41-60

All JobsCollections Agent JobsCollections Agent Jobs in Wisconsin

Collections Agent information

See Wisconsin salary details

$11

$18

$28

How much do collections agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for collections agent in Wisconsin is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Collections Agent vs Debt Collector?

AspectCollections AgentDebt Collector
Required CredentialsHigh school diploma; sometimes additional trainingHigh school diploma; often similar training
Work EnvironmentOffice setting, some remote workOffice or fieldwork, sometimes outside
Employer & IndustryFinancial institutions, collection agenciesCollection agencies, creditors, law firms
Common Search & ComparisonYesYes

Both Collections Agents and Debt Collectors work in debt recovery, often within financial institutions or collection agencies. While their roles are similar, Collections Agents typically work in an office environment, handling customer accounts and negotiating payments, whereas Debt Collectors may work in the field, making direct contact with debtors. The required credentials and industry usage overlap significantly, making these roles closely related but with slight differences in work setting and approach.

What are the key skills and qualifications needed to thrive as a collections agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and relevant regulatory compliance (such as the Fair Debt Collection Practices Act) is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging situations effectively. These skills are crucial for maximizing debt recovery while maintaining professionalism and compliance with legal standards.

What is a collections agent?

A collections agent specializes in recovering debts for a collection agency. In this career, you typically focus on either personal debt or business debt, but generalized debt collection is an option. Your job duties include making calls to obtain money as payment and helping individuals through the collections process. Because you handle debt and money, collections agents must be aware of the laws and follow strict regulations about loans. Qualifications for this career include active listening skills and advanced knowledge of laws related to loans. You should also have experience working with personal or business finances.

How does a collections agent typically collaborate with other departments to resolve challenging accounts?

Collections Agents often work closely with customer service, billing, and finance teams to resolve challenging accounts. They may coordinate with customer service representatives to gather background on a customer's payment history or discuss unique circumstances. Collaboration with the finance department is also common to verify account details or arrange payment plans. This teamwork helps ensure accurate information, consistent communication with customers, and effective resolution of overdue accounts.
More about Collections Agent jobs
What are the most commonly searched types of Collections Agent jobs in Wisconsin? The most popular types of Collections Agent jobs in Wisconsin are:
What are popular job titles related to Collections Agent jobs in Wisconsin? For Collections Agent jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Collections Agent jobs in Wisconsin look for? The top searched job categories for Collections Agent jobs in Wisconsin are:
What are popular job titles related to Collections Agent jobs in WI? For Collections Agent jobs in WI, the most frequently searched job titles are:
Collections Agent jobs near you
Infographic showing various Collections Agent job openings in Wisconsin as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,923 per year, or $18.2 per hour.

Collections Specialist - Bilingual

Foundation Finance Company, LLC

Rothschild, WI • On-site

$21 - $23/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Job description

Account Servicing Specialist I Bilingual Description & Duties:
The Account Servicing Specialist I is responsible for the assessment of past due accounts and contacting customers to attempt resolution according to company policy. This role handles more complex account questions directed from the customer service team and other representatives.
Pay Range
USD $21.00 - USD $23.00 /Hr.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Performs outbound calls on past due customer accounts in efforts to resolve delinquency.
  • Recognize and research delinquent, or potentially delinquent, accounts to determine best course of resolution action and assumes responsibility for attempting account resolutions.
  • Process over the phone payments, including credit card transactions, utilizing company resources to achieve one-call resolutions.
  • Provide relief options to customers encountering hardships in accordance with company policies and practices.
  • Proficiently relay information to customers relating to interest, statements, and other account questions.
  • Assist with overflow calls including (but not limited to) disputes, recovery, first pay, and bankruptcy calls.
  • Complete in-office and administrative tasks as needed.
  • Recognize unusual scenarios and information and inquire further using critical thinking and active listening skills.
  • Document notes properly in all required areas per company processes and procedures.
  • Other duties as assigned by management. Must be able to come to work promptly and regularly. Must be able to take direction and work well with others. Must be able to work under the stress of deadlines. Must be able to concentrate and perform accurately. Must be able to react to change productively.

Minimum Qualifications:
  • High school diploma
  • Minimum 1-year relevant applicable experience preferably in customer service or collections.
  • Strong computer skills including Word, Excel, Internet, email.
  • Professional phone presence and excellent verbal and written communication skills.
  • Strong persuasion and negotiation skills.
  • Able to handle stressful conversations with tact and diplomacy to yield the desired results.
  • Strong typing skills.
  • Strong attention to detail.
  • Two evening shifts per week, 12pm-9pm CST and 10am-7pm CST and one Saturday shift every 5 weeks.

About Foundation Finance:
Foundation Finance Company (FFC), a Great Place to Work® certified company since 2017, is a fast-growing consumer finance company working with home improvement contractors across the U.S. to drive sales through flexible, customer-focused financing options.
Available Benefits:
• Day-one Health Benefits (medical, dental, vision, and flexible spending options like HSA or FSA accounts).
• 401(k) with company match enrollment on day-one.
• Paid, Sick and Volunteer Time Off
• Paid Parental Leave Options
• Employer Paid Life and Disability
• Wellbeing on Demand Program
• Flexible Work Environment with a casual dress code
*Employment status (full-time or part-time) may affect eligibility for certain benefits. Some benefits become available only after a specified period of employment. Please refer to our Benefits page for details.
Office environment with significant time spent sitting, typing and talking on the telephone.
Foundation Finance Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If you reside in the state of Colorado, please click on the following link to review our benefits: Foundation Finance Benefits
These benefits are designed to support our employees in their professional growth, health, and overall well-being. Eligibility, coverage details, and enrollment processes will be provided during the onboarding process. At Foundation Finance Company, we are committed to fostering a positive work environment where employees can thrive both personally and professionally.
Remote Work Disclaimer
Foundation Finance Company LLC requires that remote employees must reside in one of the following states to be considered for any of our remote positions: AL, AR, AZ, CO, FL, GA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, and WI.

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