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Collections Agent Jobs in Wisconsin (NOW HIRING)

Collections Representative

Beloit, WI

$16.75 - $21.50/hr

CDRs must ensure a high level of service to our members and adhere to strict compliance with Federal and State laws and regulations relating to credit and collections. Duties and Responsibilities:

WI · On-site

$15.25 - $19.75/hr

CDRs must ensure a high level of service to our members and adhere to strict compliance with Federal and State laws and regulations relating to credit and collections. Duties and Responsibilities:

Collections Representative

La Crosse, WI · On-site

$16.75 - $21.50/hr

CDRs must ensure a high level of service to our members and adhere to strict compliance with Federal and State laws and regulations relating to credit and collections. Duties and Responsibilities ...

Collections Representative

Racine, WI

$16 - $20.75/hr

CDRs must ensure a high level of service to our members and adhere to strict compliance with Federal and State laws and regulations relating to credit and collections. Duties and Responsibilities:

Collections Representative

Eau Claire, WI · On-site

$16.75 - $21.75/hr

CDRs must ensure a high level of service to our members and adhere to strict compliance with Federal and State laws and regulations relating to credit and collections. Duties and Responsibilities:

Collections Representative

Madison, WI · On-site

$17.25 - $22.25/hr

CDRs must ensure a high level of service to our members and adhere to strict compliance with Federal and State laws and regulations relating to credit and collections. Duties and Responsibilities:

WI · On-site

$15.25 - $19.75/hr

CDRs must ensure a high level of service to our members and adhere to strict compliance with Federal and State laws and regulations relating to credit and collections. Duties and Responsibilities:

Collections Representative

Platteville, WI · On-site

$16.75 - $21.50/hr

CDRs must ensure a high level of service to our members and adhere to strict compliance with Federal and State laws and regulations relating to credit and collections. Duties and Responsibilities:

Collections Representative

Green Bay, WI · On-site

$16.50 - $21.50/hr

CDRs must ensure a high level of service to our members and adhere to strict compliance with Federal and State laws and regulations relating to credit and collections. Duties and Responsibilities:

WI · On-site

$15.25 - $19.75/hr

CDRs must ensure a high level of service to our members and adhere to strict compliance with Federal and State laws and regulations relating to credit and collections. Duties and Responsibilities:

WI

$15.25 - $19.75/hr

CDRs must ensure a high level of service to our members and adhere to strict compliance with Federal and State laws and regulations relating to credit and collections. Duties and Responsibilities:

Collections Representative

Kenosha, WI · On-site

$16.50 - $21.50/hr

CDRs must ensure a high level of service to our members and adhere to strict compliance with Federal and State laws and regulations relating to credit and collections. Duties and Responsibilities:

WI · On-site

$15.25 - $19.75/hr

CDRs must ensure a high level of service to our members and adhere to strict compliance with Federal and State laws and regulations relating to credit and collections. Duties and Responsibilities:

Collections Analyst

Kenosha, WI · On-site

$24 - $29/hr

We are hiring for a Collections Analyst in Kenosha, WI. This role will focus on business to business relationships and communicate with internal and external contacts at a successful manufacturer. If ...

New

We are hiring for a Collections Analyst in Kenosha, WI. This role will focus on business to business relationships and communicate with internal and external contacts at a successful manufacturer. If ...

New

Showing results 21-40

Collections Agent information

See Wisconsin salary details

$11

$18

$28

How much do collections agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for collections agent in Wisconsin is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Collections Agent vs Debt Collector?

AspectCollections AgentDebt Collector
Required CredentialsHigh school diploma; sometimes additional trainingHigh school diploma; often similar training
Work EnvironmentOffice setting, some remote workOffice or fieldwork, sometimes outside
Employer & IndustryFinancial institutions, collection agenciesCollection agencies, creditors, law firms
Common Search & ComparisonYesYes

Both Collections Agents and Debt Collectors work in debt recovery, often within financial institutions or collection agencies. While their roles are similar, Collections Agents typically work in an office environment, handling customer accounts and negotiating payments, whereas Debt Collectors may work in the field, making direct contact with debtors. The required credentials and industry usage overlap significantly, making these roles closely related but with slight differences in work setting and approach.

What are the key skills and qualifications needed to thrive as a collections agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and relevant regulatory compliance (such as the Fair Debt Collection Practices Act) is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging situations effectively. These skills are crucial for maximizing debt recovery while maintaining professionalism and compliance with legal standards.

What is a collections agent?

A collections agent specializes in recovering debts for a collection agency. In this career, you typically focus on either personal debt or business debt, but generalized debt collection is an option. Your job duties include making calls to obtain money as payment and helping individuals through the collections process. Because you handle debt and money, collections agents must be aware of the laws and follow strict regulations about loans. Qualifications for this career include active listening skills and advanced knowledge of laws related to loans. You should also have experience working with personal or business finances.

How does a collections agent typically collaborate with other departments to resolve challenging accounts?

Collections Agents often work closely with customer service, billing, and finance teams to resolve challenging accounts. They may coordinate with customer service representatives to gather background on a customer's payment history or discuss unique circumstances. Collaboration with the finance department is also common to verify account details or arrange payment plans. This teamwork helps ensure accurate information, consistent communication with customers, and effective resolution of overdue accounts.
What are the most commonly searched types of Collections Agent jobs in Wisconsin? The most popular types of Collections Agent jobs in Wisconsin are:
What are popular job titles related to Collections Agent jobs in Wisconsin? For Collections Agent jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Collections Agent jobs in Wisconsin look for? The top searched job categories for Collections Agent jobs in Wisconsin are:
What are popular job titles related to Collections Agent jobs in WI? For Collections Agent jobs in WI, the most frequently searched job titles are:
Infographic showing various Collections Agent job openings in Wisconsin as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,923 per year, or $18.2 per hour.

$16.75 - $21.50/hr

Full-time

Re-posted 6 days ago


Job description

Responsible for daily contact of past due MCU relationships, with a focus on problem resolution, minimizing
losses and maximizing relationships for Marine Credit Union. CDRs must ensure a high level of service to
our members and adhere to strict compliance with Federal and State laws and regulations relating to credit
and collections.
Duties and Responsibilities:
Contact daily assigned collection routes and continue until worked to completing.
Document relationships and problem resolutions using the quality collection principles.
Develop and implements strategies to fully resolve past due balances.
Research and skip trace of past due members to make contact.
Strict adherence to all regulatory and legal compliance with Federal and State credit and collection laws.
Identify delinquent accounts and establish priorities for taking action to repossess, foreclose, and take
possession of collateral security to reduce losses.
Mail legal documents and notices in compliance with state and federal regulations
Audit repossession documents for completeness and accuracy and identify trends and issues.
Monitor bankruptcy payments and initiate modification according to MCU policy & procedures.
Effectively liaise with regional, district and branch managers on collection activities.
Ensure each member is treated with dignity and respect and receives quality member service.
Represent MCU in litigation related to collection activities.
Other duties as assigned.
Knowledge, Skills, and Abilities:
In depth knowledge of current federal and state rules and regulations regarding credit and collection
activities.
Education and Experience:
Bachelor's Degree in business related field is preferred but not required.
Minimum of 1 year knowledge of effective Collection experience preferred including repossession,
judgement, and garnishment, preferably in a credit union or retail bank.
Experience working in a process-oriented environment with importance placed on attention to detail.
Previous consumer lending experience is a plus.
Physical Requirements (with or without accommodation):
Long periods of sitting will occur regularly.
Occasional lifting and/or moving 15 lbs or less.
Use of a computer and telephone required.
Occasional bending, stooping, or crouching may be required.
This job description is not a complete statement of all duties and responsibilities comprising this position.Employment Type: Full-Time