ZipRecruiter

Log In

1

Collections Agent Jobs in Wisconsin (NOW HIRING)

Acolad

Dunning Officer

Hudson, WI · On-site

About the role We are looking for an experienced Collections Agent to manage a portfolio of B2B clients, ensuring effective payment follow-up and debt recovery. Working in a dynamic, international ...

QBE

Collections Associate

Madison, WI · Hybrid

$20.50 - $30.75/hr

... escalations, agent account reconciliations as well as daily production oversight to achieve ... Build subject matter expertise by proactively learning billing and collections processes, systems ...

Byrider

Collections Representative

Fond Du Lac, WI · On-site

$50K - $70K/yr

A Collections Representative career opportunity is open at the Fond du Lac, WI, finance office. Rewards for Collections Representative: * Annual compensation: $50,000.00 - $70,000.00 * Top hourly ...

Byrider

Collections Representative

Fond Du Lac, WI

$50K - $70K/yr

A Collections Representative career opportunity is open at the Fond du Lac, WI, finance office. Rewards for Collections Representative: * Annual compensation: $50,000.00 - $70,000.00 * Top hourly ...

Byrider

Collections Representative

Fond Du Lac, WI · On-site

$50K - $70K/yr

A Collections Representative career opportunity is open at the Fond du Lac, WI, finance office. Rewards for Collections Representative: * Annual compensation: $50,000.00 - $70,000.00 * Top hourly ...

Flextrade

Collections Specialist

Milwaukee, WI · On-site

$18.25 - $24.75/hr

The Accounts Receivable Collections Specialist supports the collections function by assisting with customer follow-up, payment tracking, and basic account resolution activities. This role is ...

Brady Corporation

Collections Specialist

Milwaukee, WI · On-site

$17.75 - $23.75/hr

Prioritizes collections on large dollar amounts to drive working capital improvements. * Works closely with customers and the internal Brady team to timely resolve customer deductions taken.

Brady Corporation

Collections Specialist

Milwaukee, WI · On-site

$17.75 - $23.75/hr

Prioritizes collections on large dollar amounts to drive working capital improvements. * Works closely with customers and the internal Brady team to timely resolve customer deductions taken.

Brady

Collections Specialist

Milwaukee, WI

$18.25 - $24.75/hr

Prioritizes collections on large dollar amounts to drive working capital improvements. * Works closely with customers and the internal Brady team to timely resolve customer deductions taken.

Bank First

Collections Specialist

Manitowoc, WI · On-site

$17.75 - $24.25/hr

The Collections Specialist is responsible for managing delinquent retail accounts, ensuring timely recovery of outstanding balances while maintaining compliance with regulatory requirements and ...

next page

Showing results 1-20

People also search for

All JobsCollections Agent JobsCollections Agent Jobs in Wisconsin

Collections Agent information

See Wisconsin salary details

$11

$18

$28

How much do collections agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for collections agent in Wisconsin is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.62 per hour, depending on experience, location, and employer.

What Is a Collections Agent?

A collections agent specializes in recovering debts for a collection agency. In this career, you typically focus on either personal debt or business debt, but generalized debt collection is an option. Your job duties include making calls to obtain money as payment and helping individuals through the collections process. Because you handle debt and money, collections agents must be aware of the laws and follow strict regulations about loans. Qualifications for this career include active listening skills and advanced knowledge of laws related to loans. You should also have experience working with personal or business finances.

What are the key skills and qualifications needed to thrive as a Collections Agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and relevant regulatory compliance (such as the Fair Debt Collection Practices Act) is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging situations effectively. These skills are crucial for maximizing debt recovery while maintaining professionalism and compliance with legal standards.

How does a Collections Agent typically collaborate with other departments to resolve challenging accounts?

Collections Agents often work closely with customer service, billing, and finance teams to resolve challenging accounts. They may coordinate with customer service representatives to gather background on a customer's payment history or discuss unique circumstances. Collaboration with the finance department is also common to verify account details or arrange payment plans. This teamwork helps ensure accurate information, consistent communication with customers, and effective resolution of overdue accounts.

What are Collections Agents?

Collections Agents are professionals who work for companies or agencies to recover overdue payments from individuals or businesses. They contact customers by phone, email, or mail to remind them of outstanding debts and negotiate repayment plans. Collections Agents must balance persistence in collecting debts with professionalism and empathy, ensuring compliance with legal regulations. Their role often requires strong communication, problem-solving skills, and knowledge of financial processes.

What is the difference between Collections Agent vs Debt Collector?

AspectCollections AgentDebt Collector
Required CredentialsHigh school diploma; sometimes additional trainingHigh school diploma; often similar training
Work EnvironmentOffice setting, some remote workOffice or fieldwork, sometimes outside
Employer & IndustryFinancial institutions, collection agenciesCollection agencies, creditors, law firms
Common Search & ComparisonYesYes

Both Collections Agents and Debt Collectors work in debt recovery, often within financial institutions or collection agencies. While their roles are similar, Collections Agents typically work in an office environment, handling customer accounts and negotiating payments, whereas Debt Collectors may work in the field, making direct contact with debtors. The required credentials and industry usage overlap significantly, making these roles closely related but with slight differences in work setting and approach.

More about Collections Agent jobs
What are popular job titles related to Collections Agent jobs in Wisconsin? For Collections Agent jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Collections Agent jobs in Wisconsin look for? The top searched job categories for Collections Agent jobs in Wisconsin are:
What are popular job titles related to Collections Agent jobs in WI? For Collections Agent jobs in WI, the most frequently searched job titles are:
Collections Agent jobs near you
Infographic showing various Collections Agent job openings in Wisconsin as of May 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 65% Physical, 2% Hybrid, and 33% Remote job distribution, with an average salary of $37,923 per year, or $18.2 per hour.

Dunning Officer

Acolad

Hudson, WI • On-site

Full-time, Contractor

Posted 27 days ago

Job description

Dunning Officer
Job Location: Hudson, United States
Contract type: Fixed Term contract
Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1995, the group is present in 22 countries across Europe, North America and Asia, with over 1.600 employees supported by a network of +10.000 linguists around the world.
At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.
Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world's leading brands.
Check out Our brand video to learn more about us!
About the role
We are looking for an experienced Collections Agent to manage a portfolio of B2B clients, ensuring effective payment follow-up and debt recovery. Working in a dynamic, international environment, you'll collaborate with a international team and report to the Finance Manager.
Key Responsibilities
  • Manage a customer portfolio: allocation of received payments, reconciliation (matching), and clearing.
  • Automated client follow-up, debt collection, reduction of DSO (Days Sales Outstanding), sending formal demand letters, up to legal recovery with a bailiff.

Requirements
  • Education: 2-year degree (equivalent to associate's) in Economics or Business Management.
  • Proficiency in professional English.
  • Experience with SAP S/4HANA, account reconciliation, clearing, generating aging reports and customer ledger.
  • 7 to 10+ years of experience in collections, strong knowledge of B2B debt recovery, diverse customer base, handling high-volume reminders through SAP.
  • Collaborate closely with the Internal stakeholders to ensure accurate customer account information.

Benefits
The salary considered for this temporary contract position would be between 50.000$ and 55.000$ per year.
Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms-gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation-enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.
Competencies
Communication
Customer Focus
Problem Solving and Critical Thinking
Teamwork and Collaboration
Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms-gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation-enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.

Apply