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Collections Agent Jobs in Virginia (NOW HIRING)

Beacon Credit Union

Collections Department Lead

Lynchburg, VA · On-site

$18 - $24.25/hr

Role The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success." The Collections Lead is responsible for overseeing ...

VRC

Collections Specialist Mon-Fri 8am-5pm

Roanoke, VA · On-site

$19/hr

This includes helping to improve the Company's cash collections and DSO metrics. The Account Resolution Specialist will work closely with the AR Invoicing and Cash Applications teams in providing the ...

Aston Carter

Sr. Billing And Collections Clerk

Dulles, VA · On-site

$18.25 - $25/hr

Senior Billing & Collections Clerk - (HYBRID) The Senior Billing and Collections Clerk is a full-time, hybrid role based in the Dulles/Sterling, VA area within a shared services Accounts Receivable ...

LoanCare

Collections Team Lead (On-site)

Virginia Beach, VA · On-site +1

$20.43 - $34.28/hr

Respond to agent questions within the Floor Center * Review Collections General voicemail daily * Review COLCSH tasks and respond with cash posting instructions through task * Review Formstorm ...

LoanCare

Collections Team Lead (On-site)

Virginia Beach, VA · On-site +1

$20.43 - $34.28/hr

Respond to agent questions within the Floor Center * Review Collections General voicemail daily * Review COLCSH tasks and respond with cash posting instructions through task * Review Formstorm ...

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All JobsCollections Agent JobsCollections Agent Jobs in Virginia

Collections Agent information

See Virginia salary details

$10

$17

$28

How much do collections agent jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for collections agent in Virginia is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $20.24 per hour, depending on experience, location, and employer.

What is the difference between Collections Agent vs Debt Collector?

AspectCollections AgentDebt Collector
Required CredentialsHigh school diploma; sometimes additional trainingHigh school diploma; often similar training
Work EnvironmentOffice setting, some remote workOffice or fieldwork, sometimes outside
Employer & IndustryFinancial institutions, collection agenciesCollection agencies, creditors, law firms
Common Search & ComparisonYesYes

Both Collections Agents and Debt Collectors work in debt recovery, often within financial institutions or collection agencies. While their roles are similar, Collections Agents typically work in an office environment, handling customer accounts and negotiating payments, whereas Debt Collectors may work in the field, making direct contact with debtors. The required credentials and industry usage overlap significantly, making these roles closely related but with slight differences in work setting and approach.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized sales, executive consulting, certain medical professionals, or skilled trades like commercial pilots or construction managers. These positions often require extensive experience, advanced skills, certifications, or a strong professional network, and may involve commission-based pay or project-based earnings.

What are the key skills and qualifications needed to thrive as a Collections Agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and relevant regulatory compliance (such as the Fair Debt Collection Practices Act) is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging situations effectively. These skills are crucial for maximizing debt recovery while maintaining professionalism and compliance with legal standards.

What Is a Collections Agent?

A collections agent specializes in recovering debts for a collection agency. In this career, you typically focus on either personal debt or business debt, but generalized debt collection is an option. Your job duties include making calls to obtain money as payment and helping individuals through the collections process. Because you handle debt and money, collections agents must be aware of the laws and follow strict regulations about loans. Qualifications for this career include active listening skills and advanced knowledge of laws related to loans. You should also have experience working with personal or business finances.

What are Collections Agents?

Collections Agents are professionals who work for companies or agencies to recover overdue payments from individuals or businesses. They contact customers by phone, email, or mail to remind them of outstanding debts and negotiate repayment plans. Collections Agents must balance persistence in collecting debts with professionalism and empathy, ensuring compliance with legal regulations. Their role often requires strong communication, problem-solving skills, and knowledge of financial processes.

What job makes $10,000 a month without a degree?

A collections agent can potentially earn $10,000 a month through commissions and bonuses, especially with experience and high-volume accounts. Success in this role depends on strong negotiation skills, persistence, and sometimes certifications or training in debt collection practices.

How does a Collections Agent typically collaborate with other departments to resolve challenging accounts?

Collections Agents often work closely with customer service, billing, and finance teams to resolve challenging accounts. They may coordinate with customer service representatives to gather background on a customer's payment history or discuss unique circumstances. Collaboration with the finance department is also common to verify account details or arrange payment plans. This teamwork helps ensure accurate information, consistent communication with customers, and effective resolution of overdue accounts.

What does a collection agent do?

A collections agent is responsible for contacting customers to recover overdue payments on loans, credit accounts, or bills. They often use phone calls, emails, or letters and may negotiate payment plans or settlements. Strong communication skills and knowledge of debt collection laws are important in this role.

How do I become a collection agent?

To become a collections agent, typically you need a high school diploma or equivalent, strong communication and negotiation skills, and sometimes prior experience in customer service or debt collection. Some employers may require training on specific laws and regulations related to debt collection, and proficiency with collection software can be beneficial.
More about Collections Agent jobs
What are the most commonly searched types of Collections Agent jobs in Virginia? The most popular types of Collections Agent jobs in Virginia are:
What are popular job titles related to Collections Agent jobs in Virginia? For Collections Agent jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Collections Agent jobs in Virginia look for? The top searched job categories for Collections Agent jobs in Virginia are:
What cities in Virginia are hiring for Collections Agent jobs? Cities in Virginia with the most Collections Agent job openings:
What are popular job titles related to Collections Agent jobs in VA? For Collections Agent jobs in VA, the most frequently searched job titles are:
Collections Agent jobs near you
Infographic showing various Collections Agent job openings in Virginia as of June 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,250 per year, or $17.9 per hour.
Billing & Collections Analyst (Entry-Level)

Billing & Collections Analyst (Entry-Level)

Murray Osorio PLLC

Fairfax, VA • On-site

$18 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Location: Fairfax, VA (On-site, Monday - Friday)
Reports To: Finance Director
Department: Finance
FLSA Status: Non-Exempt
Compensation: $18-$24 + monthly bonus based on collections

About Us

Murray Osorio PLLC is a fast-growing immigration law firm dedicated to making a positive impact on people’s lives. Our firm represents individuals and companies before courts, government offices, and consular posts worldwide.

We specialize in removal defense, humanitarian applications, family-based immigration, criminal immigration, employment-based immigration, naturalization, and appellate and federal litigation.

At Murray Osorio PLLC, we pride ourselves on collaboration, professionalism, and a deep commitment to our mission of providing exceptional legal services while fostering a supportive, inclusive, and energetic workplace.

Position Overview

The Billing & Collections Analyst will support the Finance team in managing client billing records, tracking payments, assisting with reconciliations, and supporting collections efforts. This role is ideal for a recent graduate or early-career finance professional looking to develop experience in accounts receivable and operational finance within a professional services environment.

This role does not require prior collections experience and includes structured training.

This is a full-time position based in Fairfax, VA, with the expectation of on-site presence.

Key Responsibilities

  • Assist with client billing review and invoice preparation support
  • Monitor client accounts and track payment status
  • Support collections activities by assisting with follow-up emails and account documentation
  • Maintain accurate records of payments, balances, and account notes
  • Assist with reconciliation between billing systems and payment platforms
  • Support resolution of basic billing discrepancies in coordination with senior team members
  • Process financial documentation and ensure proper recordkeeping
  • Collaborate with attorneys and finance staff to support billing workflows
  • Learn and apply firm billing and compliance procedures

Qualifications

  • Bachelor’s degree in Finance, Accounting, Business, or related field (or in final semester)
  • Strong proficiency in Microsoft Excel
  • Strong analytical and organizational skills
  • Excellent attention to detail
  • Strong written and verbal communication skills
  • Ability to learn quickly in a structured, process-driven environment

Preferred

  • Internship experience in finance, banking, accounting, or business operations
  • Exposure to billing, accounts receivable, or financial data tracking
  • Interest in law firm operations or professional services finance

Work Environment & Benefits

  • In-Office role with collaborative, mission-driven culture
  • Commitment to professional growth and continuous learning
  • Competitive compensation and benefits package, including:
    • Medical, Dental, and Vision insurance
    • Paid Time Off and holidays
    • 401(k) with employer match

Why Join Us?

This is an excellent entry point into legal finance and accounts receivable operations. You will gain hands-on experience in billing, collections support, and financial reconciliation while working closely with experienced finance professionals.


Monday - Friday 9:00 AM - 5:00 PM