Interview Type: 1st round - Virtual | 2nd round - In Person * Interview Placeholders: * 6/30, 1:30 ... Experience using at least one Coding Agent enabled IDE (e.g. VSCode, Amazon Kiro). * Experience ...
Quick apply
Interview Type: 1st round - Virtual | 2nd round - In Person * Interview Placeholders: * 6/30, 1:30 ... Experience using at least one Coding Agent enabled IDE (e.g. VSCode, Amazon Kiro). * Experience ...
Insurance Agent with Bilingual Background
Chesterfield, VA · On-site
$75K - $91K/yr
Prior to joining Aflac, he served in the United States Navy as a Cryptologic Technician Collections ... You'll conduct both virtual and on-site presentations with employers to showcase the value of Aflac ...
Quick apply
Insurance Agent with Bilingual Background
Chesterfield, VA · On-site
$75K - $91K/yr
Prior to joining Aflac, he served in the United States Navy as a Cryptologic Technician Collections ... You'll conduct both virtual and on-site presentations with employers to showcase the value of Aflac ...
Virtual Collections Agent information
See Virginia salary details
$10.96 - $12.52
4% of jobs
$12.52 - $14.08
14% of jobs
$14.43 is the 25th percentile. Wages below this are outliers.
$14.08 - $15.64
32% of jobs
The median wage is $15.71 / hr.
$15.64 - $17.20
12% of jobs
$17.20 - $18.76
12% of jobs
$19.15 is the 75th percentile. Wages above this are outliers.
$18.76 - $20.32
9% of jobs
$20.32 - $21.88
7% of jobs
$21.88 - $23.44
4% of jobs
$23.44 - $25
2% of jobs
$25 - $26.56
1% of jobs
$26.56 - $28.12
3% of jobs
$10
$17
$28
How much do virtual collections agent jobs pay per hour?
As of Aug 26, 2026, the average hourly pay for virtual collections agent in Virginia is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $20.24 per hour, depending on experience, location, and employer.
What is a virtual collections agent?
A Virtual Collections Agent is a remote professional responsible for contacting customers to collect outstanding payments on accounts. They use phone calls, emails, and chat to negotiate payment plans, provide account information, and resolve billing issues. This role requires strong communication, negotiation, and problem-solving skills to ensure timely debt recovery while maintaining positive customer relationships. Many Virtual Collections Agents work for financial institutions, collection agencies, or companies with large customer billing operations. Effective agents are empathetic yet firm, helping customers find suitable payment solutions while meeting company targets.
What does a virtual collections agent do?
A typical day for a Virtual Collections Agent involves making outbound calls or sending digital communications to customers with overdue accounts, updating account records, and documenting all interactions in the collections management system. Agents work independently from a remote location but frequently participate in virtual team meetings or training sessions to stay updated on best practices and compliance requirements. You may also need to collaborate with team leads or supervisors to strategize about complex cases or escalate certain issues. This role requires balancing productivity targets with providing respectful and empathetic service to customers. The structure offers a mix of autonomy and team support, ideal for motivated self-starters.
What are the key skills and qualifications needed to thrive as a virtual collections agent?
To thrive as a Virtual Collections Agent, you need strong communication skills, attention to detail, and experience in customer service or debt collection, often supported by a high school diploma or equivalent. Familiarity with collections software (like debt management platforms), CRM systems, and call center technology is typically required. Excellent negotiation, emotional intelligence, and problem-solving abilities help agents build rapport and resolve payment issues effectively. These skills are vital to ensuring effective recovery of outstanding debts while maintaining positive customer relationships and adhering to regulatory guidelines.
What are popular job titles related to Virtual Collections Agent jobs in Virginia?
For Virtual Collections Agent jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Virtual Collections Agent jobs in Virginia look for?
The top searched job categories for Virtual Collections Agent jobs in Virginia are:
What cities in Virginia are hiring for Virtual Collections Agent jobs?
Cities in Virginia with the most Virtual Collections Agent job openings:
Senior Full Stack Engineer (Heavy Backend / AI-Assisted)
Mclean, VA • On-site
SmartIPlace •
IT Services • 51 - 200 employees51 - 200 employees
Contractor
Re-posted 3 days ago
Job description
Hi,
I hope you are doing well.
Please find the job details below:
Job Title: Senior Full Stack Engineer (Heavy Backend / AI-Assisted)
Location: McLean, VA
Must Have Qualifications:
5+ years of software development experience with strong Java, Database, and transaction process skills, including the ability to write advanced SQL queries.
Experience with Gen AI tools required.
Schedule: Standard
Shortlisting Deadline: June 25
Interview Information:
Rounds: 2 rounds
Duration: 30-60 mins
Interview Type: 1st round – Virtual | 2nd round – In Person
Interview Placeholders:
6/30, 1:30 – 2:00 PM
6/30, 2:30 – 3:00 PM
7/1, 11:00 – 11:30 AM
7/1, 2:00 – 2:30 PM
Interview Debrief: TBD – Will be scheduled once all interviews are completed.
Job Description:
Required Experience & Education
5-7+ years of professional software development experience.
Candidate should have/be:
Strong analytical skills.
Be able to reason with and communicate ideas they bring to the table.
Be open minded for others’ ideas and be a motivated team player.
Experience using at least one Coding Agent enabled IDE (e.g. VSCode, Amazon Kiro).
Experience working with AI Coding Agents (e.g. Claude Code, Codex).
Strong Proficiency in Databases
Very good understanding of RDBMS (e.g. MS SQL or PostgreSQL).
Write advanced SQL queries (thorough understanding of JOINs).
Performance tuning of SQLs.
Strong Proficiency in Programming Tools, Languages & Frameworks
Proficiency working with Docker containers.
Understanding of the use of containers in the development process.
Understanding of application lifecycle management.
Ability to use a CI/CD pipeline (e.g. JIRA, Jenkins) to deploy applications.
Java 8 (or above), I/O, Multithreading, Collections, Generics, Lambda.
REST API Web Services, GraphQL API query language.
Spring Core, MVC, Spring Boot, Spring Security, Spring Data (JPA), Dependency Injection, DAO (Data Access Object), JTA, JDBC.
HTML, JavaScript, CSS, jQuery, Angular 9 or above.
Apache Tomcat, Jetty Server.
Maven, Gradle, JUnit/Mockito, Cucumber.
Design Patterns like MVC, Singleton, Session, Facade, Factory, DAO (Data Access Object), DTO.
XML technologies and XML parsers.
JSON technologies.
ORM framework – Hibernate.
Streaming technology – Kafka.
AWS EKS.
Responsibilities
End-to-end software development including analysis, planning, architecture, design, development, automated testing, deployment, and maintenance using industry best practices and security standards.
Performance optimization – analyze system performance, identify bottlenecks, and implement solutions to enhance application efficiency and scalability.
Collaborative solution delivery – partner with business stakeholders to gather requirements, leverage proof of concepts for technical decisions, and implement solutions with cross-functional teams.
Production support and maintenance – support applications across environments, resolve critical issues, and fulfill ad-hoc requests to ensure seamless business operations.
About Smart-iPlace
Sourced by ZipRecruiter
SMART-iPLACE provides innovative staffing and consulting solutions that help our clients achieve their business objectives. We can understand and support all areas of your IT systems from back-end infrastructure to front-end personal productivity. Our goal is create innovative IT solutions that enable your business to be more agile and competitive.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Irving, TX, US
Year founded
2021