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Payments Associate Jobs in Virginia (NOW HIRING)

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Payments Associate information

What does a Payments Associate do?

A Payments Associate is responsible for processing, monitoring, and reconciling financial transactions within an organization. They ensure that payments are accurately executed and recorded, handle payment inquiries, and resolve discrepancies. Payments Associates may work with various departments to support accounts payable and receivable functions, comply with regulatory requirements, and help maintain the integrity of financial records. Attention to detail and strong organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Payments Associate, and why are they important?

To thrive as a Payments Associate, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a relevant degree or prior experience in banking operations. Familiarity with payment processing systems, reconciliation tools, and compliance platforms such as SWIFT, ACH, or SAP is typically required. Excellent communication, problem-solving abilities, and a customer-service mindset help you excel in handling queries and resolving discrepancies. These skills and qualities are vital for maintaining transaction accuracy, ensuring regulatory compliance, and delivering reliable service in fast-paced financial environments.

What are the most common challenges faced by a Payments Associate, and how can they be addressed effectively?

As a Payments Associate, one of the most common challenges is ensuring accuracy and timeliness in processing high volumes of transactions, especially during peak periods. Managing discrepancies or payment exceptions requires strong attention to detail and effective communication with both internal teams and external partners. Staying updated on compliance regulations and adapting to changes in payment technologies are also key aspects of the role. Proactively seeking training, using robust reconciliation tools, and collaborating closely with finance and customer service teams can help address these challenges successfully.

What is the difference between Payments Associate vs Accounts Payable Clerk?

Payments AssociateAccounts Payable Clerk
Handles processing of payments, payment reconciliation, and transaction accuracyManages invoice processing, payment scheduling, and vendor account management
Requires knowledge of payment systems and financial softwareRequires familiarity with accounting software and invoice management
Works in finance, accounting, or finance departmentsWorks primarily in accounting or finance departments

Both roles involve financial transaction processing and require similar certifications like basic accounting knowledge. Payments Associates focus on executing and reconciling payments, while Accounts Payable Clerks handle invoice processing and vendor payments. They often work together within finance teams to ensure accurate and timely financial operations.

What are the most commonly searched types of Payments jobs in Virginia? The most popular types of Payments jobs in Virginia are:
What are popular job titles related to Payments Associate jobs in Virginia? For Payments Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Payments Associate jobs in Virginia look for? The top searched job categories for Payments Associate jobs in Virginia are:
What cities in Virginia are hiring for Payments Associate jobs? Cities in Virginia with the most Payments Associate job openings:
Payments Associate jobs near you
Infographic showing various Payments Associate job openings in Virginia as of June 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Insurance Premium Payment Associate

Insurance Premium Payment Associate

Sentara

Virginia Beach, VA • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

486th of 870 rated healthcare providers

Job description

City/State

Virginia Beach, VA

Work Shift

First (Days)

Overview:

Sentara Health Plans is seeking to hire a qualified individual to join our team as an Insurance Premium Payment Associate!

Position Status: Full-time, Day Shift

Standard Working Hours: Once training is complete, candidate must be able to work 9:00am to 6:000 PM EST, M-F--with a hybrid schedule requiring 2 days a week in office. No weekends required

Position Location: 2 in office days (Hybrid work schedule) at Sentara Park 1300 in Virginia Beach.

Insurance Premium Payment Associate

Responds to record and process telephonic payment inquiries throughout the day in a higher volume call queue environment. Responsible for taking both initial and ongoing payments for insurance products while maintaining a high level of customer service. Responsible to work in multiple computer programs at a time. Must be able to maintain a high level of service to customers while managing changing volume demands of the call center.

Education

  • High school diploma or equivalent

Certification/Licensure

  • No specific certification or licensure requirements

Experience

  • 1-year customer service experience REQUIRED

  • Payment and or Billing experience in healthcare is highly preferred

  • Computer skills & strong verbal skills in English REQUIRED

  • Must have experience in a call center & be detailed-oriented highly preferred

  • Healthcare environment experience a plus

  • Reliable transportation essential to success in role

Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees.

Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals.

We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services-all to help our members improve their health.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

Talroo - Health Plan

Keywords: Managed Care, MCO, Health Plan, Healthcare, Call Center, Insurance, Inbound, Premium, Customer Service, Payment

Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to 10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down - 10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

What Sentara Health employees say

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