ZipRecruiter

Log In

1

Collection Jobs in Georgia (NOW HIRING)

Empower Brands

Collections Supervisor

Marietta, GA · On-site

DSO, collection efficiency, past-due percentage, contact rate, promise-to-pay conversion, and clean account percentage * Provide coaching, training, and development for collectors including new hire ...

Empower Brands

Collections Supervisor

Marietta, GA

DSO, collection efficiency, past-due percentage, contact rate, promise-to-pay conversion, and clean account percentage * Provide coaching, training, and development for collectors including new hire ...

Empower Brands

Collections Supervisor

Marietta, GA

DSO, collection efficiency, past-due percentage, contact rate, promise-to-pay conversion, and clean account percentage * Provide coaching, training, and development for collectors including new hire ...

Orkin

Collections Analyst, Hybrid

Atlanta, GA

$23 - $25/hr

Maintain customer collection notes. * Develop collection methods that consistently lead to achieving or exceeding company financial goals. * Manage assigned accounts in JDE and FOCUS to ensure ...

Orkin LLC

Collections Analyst, Hybrid

Atlanta, GA · On-site

$23 - $25/hr

Maintain customer collection notes. * Develop collection methods that consistently lead to achieving or exceeding company financial goals. * Manage assigned accounts in JDE and FOCUS to ensure ...

Toi Toi USA LLC

Collection Specialist

Alpharetta, GA

$25 - $28/hr

Job Summary The Collections Specialist is responsible for ensuring that the company receives all necessary payments from debtors. Their duties include monitoring accounts receivable statements to ...

Toyota Material Handling Systems

A/R Collections

Suwanee, GA · On-site

$18.75 - $24/hr

The Collection Specialist will monitor the customer account base and contact customers as necessary to facilitate the collection of past due amounts. The Collection Specialist will be a point of ...

Atlanta Fork Lifts Inc

A/R Collections

Suwanee, GA · On-site

$18.75 - $24/hr

SUMMARY The Collection Specialist is responsible for collection of past due customer accounts, account maintenance, customer account research, customer service for external and internal customers and ...

Atlanta Fork Lifts Inc

A/R Collections

Suwanee, GA

$18.75 - $24/hr

Description SUMMARY The Collection Specialist is responsible for collection of past due customer accounts, account maintenance, customer account research, customer service for external and internal ...

next page

Showing results 1-20

People also search for

All JobsCollection JobsCollection Jobs in Georgia

Collection information

See Georgia salary details

$8

$16

$25

How much do collection jobs pay per hour?

As of May 29, 2026, the average hourly pay for collection in Georgia is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $19.47 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

More about Collection jobs
What are the most commonly searched types of Collection jobs in Georgia? The most popular types of Collection jobs in Georgia are:
What are popular job titles related to Collection jobs in Georgia? For Collection jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Georgia look for? The top searched job categories for Collection jobs in Georgia are:
What cities in Georgia are hiring for Collection jobs? Cities in Georgia with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Georgia as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $35,187 per year, or $16.9 per hour.
Collections Coordinator (3205)

Collections Coordinator (3205)

Life University

Marietta, GA

Full-time

Posted 18 days ago

Job description

The Collection Coordinator provides professional financial, clerical and administrative assistance pertaining to the development, implementation, and coordination of procedures related to the collection of amounts due the University from students. The Collection Coordinator performs accounting functions that require a thorough knowledge of departmental operations and policies and may perform various accounting functions related to the recording and collecting of money due the University. The Collection Coordinator oversees compliance with federal regulations related to loans and advises students in meeting financial responsibilities.  


Essential Job Functions  

  • Provides customer service regarding collection issues (payments), processes and reviews account adjustments, resolve discrepancies on student accounts.
  • Responsible for Perkins Re-assignment and liquidation process.
  • Manages ecashier (third party payment system)
  • Responsible for high volume of communications to students.
  • Assigns past due accounts per quarter to collection agencies (first and second placement) and processes small balance write-offs.
  • Processes settlement offers and provides collection agencies proper documentation.
  • Processes invoices and post payments from the collection agencies.
  • Establishes and maintains effective and cooperative working relationships with other departments (Financial Aid & Registrar).
  • Communicates effectively in a timely manner towards inquiry resolution

Additional Duties and Responsibilities  

  • Exhibits student centeredness in performance of all job duties.
  • Treats all others with respect; understands the impact of culture/background on the behavior of others; respects differences among the Life community and demonstrates inclusive behavior.
  • Anticipates, listens to, understands and responds to customer needs.  Delivers work products and services to customers in a way that reflects positively upon the department and the University.
  • Assists in reviewing students' past due balances as a part of the quarterly disenrollment process
  • All other duties as assigned.

Education, Training and/or Experience

  • Associate Degree or prior work experience in collections or customer service-related field.


Knowledge, Skills, Abilities and Personal Characteristics

  • Knowledge of generally accepted accounting principles (GAAP).
  • Knowledge of state and federal financial aid programs.
  • Ability to work with and maintain confidential student information.
  • Able to prioritize and manage multiple projects, adhering to strict timelines.
  • Strong attention to detail.
  • Strong interpersonal skills.
  • High degree of initiative and independent judgment.
  • Well-developed analytical and problem solving abilities.
  • Ability to dialogue with students in a professional manner in light of sensitive nature of past due accounts.
  • Ability to communicate with all levels with a focus on conflict resolution.
  • Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines.
  • Computer skills: Microsoft Office applications.

Preferred Qualifications

  • Bachelor’s Degree.

Physical Demands  

  • Nature of work requires an ability to operate standard business office equipment.  
  • Requires ability to communicate and exchange information, collects, compiles, compares, and prepares work documents, set-up and maintain work files.
  • Must be able to lift up to 25 lbs; retrieving and placing materials on high shelves and on floor-level shelves; standing, walking; carrying; grasping; hearing; seeing; sitting; kneeling; climbing; balancing; stooping; crouching and reaching.

Working Conditions

  • Work performed in a general office environment.
  • May require availability for overtime hours during peak periods.

Apply