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Collection Director Jobs in Georgia (NOW HIRING)

DSO, collection efficiency, past-due percentage, contact rate, promise-to-pay conversion, and clean ... Coordinate with Operations and Regional Directors on service-related disputes affecting collections ...

DSO, collection efficiency, past-due percentage, contact rate, promise-to-pay conversion, and clean ... Coordinate with Operations and Regional Directors on service-related disputes affecting collections ...

DSO, collection efficiency, past-due percentage, contact rate, promise-to-pay conversion, and clean ... Coordinate with Operations and Regional Directors on service-related disputes affecting collections ...

With direct access to I-95, Amtrak, and SEPTA, employees enjoy flexible living options. Work ... Consult and collaborate with collection agency partners to drive agency and agent performance ...

Assistant Community Director

Alpharetta, GA · On-site

$18.25 - $22.75/hr

Transfer files to collection agency after thirty days of a resident's move. · Bookkeeping ... Keep director informed on status of all delinquencies · File evictions. · Monitor cash receipt ...

Assistant Community Director

Alpharetta, GA · On-site

$18.25 - $22.75/hr

Transfer files to collection agency after thirty days of a resident's move. · Bookkeeping ... Keep director informed on status of all delinquencies · File evictions. · Monitor cash receipt ...

With direct access to I-95, Amtrak, and SEPTA, employees enjoy flexible living options. Work ... Consult and collaborate with collection agency partners to drive agency and agent performance ...

Assistant Community Director

Alpharetta, GA · On-site

$18.75 - $23.50/hr

Transfer files to collection agency after thirty days of a resident's move. • Bookkeeping ... Keep director informed on status of all delinquencies • File evictions. • Monitor cash receipt ...

Kessler Hospitality was the founding member of the Marriott Autograph Collection, introduced with ... Overview The Director of Sales & Marketing is primarily responsible for leading & driving top line ...

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Collection Director information

What are the key skills and qualifications needed to thrive as a Collection Director, and why are they important?

To thrive as a Collection Director, you need expertise in credit and collections management, financial analysis, and a relevant bachelor's degree, often with experience in regulatory compliance. Familiarity with collection management software, CRM systems, and knowledge of legal frameworks like the Fair Debt Collection Practices Act (FDCPA) are typically required. Exceptional leadership, negotiation, and conflict resolution skills help in managing teams and resolving complex account issues. These abilities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining strong client and stakeholder relationships.

How does a Collection Director typically balance team leadership with meeting organizational collection targets?

A Collection Director is responsible for leading a team of collection professionals while ensuring that departmental goals and collection targets are met. This balance is achieved by setting clear performance metrics, providing regular training and coaching, and implementing effective collection strategies. Collection Directors often collaborate with other departments such as finance, legal, and customer service to resolve complex cases. They also analyze collection data to identify trends and adjust processes for optimal results, fostering a supportive environment that motivates the team to achieve both individual and collective objectives.

What does a Collection Director do?

A Collection Director is responsible for overseeing the entire collections process within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with regulations. They manage a team of collection agents, develop strategies to improve recovery rates, and analyze data to optimize collection practices. Additionally, they often work closely with legal and compliance teams to handle complex cases and ensure adherence to industry laws and company policies.

What is the difference between Collection Director vs Collections Manager?

AspectCollection DirectorCollections Manager
Required CredentialsBachelor's degree, experience in collections or financeBachelor's degree, experience in collections or finance
Work EnvironmentStrategic oversight, policy development, high-level managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit unions, debt collection agencies
Common Search & ComparisonYesYes

The Collection Director typically focuses on strategic planning, policy development, and overseeing collections at a high level, while the Collections Manager handles daily operations and team management. Both roles require similar credentials and are used in financial and credit industries, but the Director role is more strategic and senior.

What are the most commonly searched types of Collection jobs in Georgia? The most popular types of Collection jobs in Georgia are:
Associate Director of Collection and Resource Services

Associate Director of Collection and Resource Services

Georgia Institute of Technology

Atlanta, GA • On-site

Full-time

Posted 22 days ago


Job description

About Us
Georgia College & State University (GCSU) is the state's designated public liberal arts university, where students learn the essential skills to compete in a fast-paced and technology-driven global society. The university prepares students for successful careers, leadership in communities, problem solving and life-long learning through personalized attention in a residential setting with opportunities for a variety of transformational experiences through its award-winning, high-impact practices. One of only three selective universities within the University System of Georgia and a top 10 ranked public university in the Southeast, GCSU offers undergraduate degrees in more than 40 majors, more than 30 graduate programs, doctorates in education and nursing, professional certificates, and continuing education programs.
As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), GCSU is committed to fostering a liberal arts environment that values academic preeminence, interdisciplinary inquiry and an inclusive learning community. GCSU enjoys a strong reputation for academic excellence and nationally ranked programs according to US News & World Report, The Princeton Review and Colleges of Distinction - among other ranking sources.
Georgia College & State University takes great pride in combining the educational experience of a private liberal arts college with the affordability of a public university. Faculty and staff are dedicated to student engagement and experiential learning through high-impact practices such as internships, service- and community-based learning, leadership development, study abroad opportunities, mentored undergraduate research and a capstone project that fosters intellectual curiosity, reasoned inquiry and critical thinking.
The university's beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming college town of approximately 19,000 residents in Central Georgia, and only 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery O'Connor, '45, and the college community enjoys many exciting literary arts programs at O'Connor's former home, Andalusia, a National Historic Landmark owned by the university. Milledgeville is located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational and leisure opportunities beyond Milledgeville - Macon and Atlanta are located within easy driving distances.
Georgia College & State University is dedicated to protecting academic freedom in addition to supporting freedom of expression as outlined in the University System of Georgia's Freedom of Expression and Academic Freedom policy and its Ethics Code of Conduct. For more information, visit us online at gcsu.edu .
Job Summary
The Associate Director of Collection and Resource Services provides strategic vision and expertise in the management, organization, and lifecycle of Georgia College's electronic and print resource collections. The Associate Director oversees continuing resources management, including identifying and resolving complex issues related to electronic serials, databases, and subscriptions.
The Associate Director manages licensing matters with comprehensive knowledge of how and for whom the organization licenses content, as well as the concepts, implications, and contract language pertaining to archival rights, perpetual access, and interlibrary loan. The Associate Director maintains current high-level working knowledge of print and electronic resource processing while identifying, evaluating, and staying current with emerging trends, resources, practices, and standards in electronic resource management, usage statistics, data management, access, and discovery to enhance library services.
This 12-month faculty position requires an ALA-accredited Master's degree in Library Science, with the experience and documented achievements appropriate for consideration of a tenured appointment at the rank of Associate Professor.
Responsibilities
Budgeting - 20
Collaborates with department members to plan the department budget
Administers the department budget
Assists and advises the Library Director and Library Management Council in monitoring library budgets and expenditures
Makes recommendations identifying materials, equipment, supplies, personnel, and other needs
Applies knowledge of budgeting principles and experience in developing budget spreadsheets
Leadership - 15
Maintains and communicates awareness of emerging issues, ongoing developments, and technologies to the Dean of the University Library and the Library Executive Session, including strategic planning and the establishment of goals and objectives
Provides leadership in the attainment of departmental goals and objectives and supervises their implementation
Maintains knowledge of the Library's services, locations, personnel, and policies and recommends changes and guidelines as appropriate
Directs all major projects assigned within the responsible area
Applies knowledge of strategic planning and assessment as they relate to academic libraries
Administration - 10
Applies knowledge of and experience with acquisitions, cataloging, continuing resources, database management and quality, and processing of materials
Faculty - Teaching/Instructing - 10
Actively solicits, creates, and teaches information literacy instruction to support students and the University's curriculum
Contributes to the Georgia College & State University core curriculum by teaching information literacy-related first-year (GC1Y) or sophomore seminar (GC2Y) courses and courses in the library's Information Studies minor
Provides consultation services to students and faculty as assigned and creates and promotes instructional materials such as bibliographies, service guides, web publications, and subject-related research guides
Participates in the Library's collection development efforts by reviewing, selecting, and making recommendations for the purchase of library materials that support the curriculum
Liaison - 10
Provides consultation and education to faculty and students on library resources
Helps administrators, faculty, and students understand the role of the institutional repository as a scholarly communication tool
Supervision - 10
Recruits, recommends for hire, trains, coaches, supports, supervises, and evaluates faculty, staff, and student assistants
Makes recommendations regarding faculty reappointment, tenure, and promotion
Handles personnel actions and decisions based on applicable policies, procedures, and practices
Mentors faculty and staff
Applies personnel management experience, including hiring, training, coaching, and evaluating staff
Faculty - Public Service - 5
Public service is often part of the service expectations and may include activities such as service to the profession, consulting work, membership and participation in community organizations, and other significant services to the community.
Faculty - Professional Development - 5
Remains professionally active in area of expertise
Maintains expert knowledge of recent advances and trends in librarianship and related fields through reading, training, networking, attending conferences and workshops, and other means of professional development and personal growth
Demonstrates knowledge of opportunities within the profession, committee structures, and Robert's Rules of Order
Demonstrates leadership skills and the ability to communicate effectively both orally and in writing
Faculty - Scholarship and Creative Activity - 5
Participates in planning, researching, writing, and publishing in areas of expertise as a member of the faculty
Participates in professional organizations
Plans and participates in programs, activities, and workshops
Seeks external sources of funding and submits grant proposals
Faculty - Service to Institution - 5
Contributes service to the institution through activities such as:
Department, college, and university committee memberships and offices
Planning and participating in programs, activities, and workshops
Participation in special programs or projects and other service to the institution
Other - 5
Performs other duties as assigned to support the mission of the Library
Required Qualifications
Educational Requirements
ALA-accredited Master's of Library Science degree
Other Required Qualifications
Experience and documented achievements appropriate for consideration of a tenured appointment at the rank of Associate Professor
Required Experience
Three years of demonstrated experience:
Supervising departmental employees, including hiring, training, coaching, and evaluating performance
Managing electronic serials, databases, and subscriptions
Administering an integrated library system (ILS) in a shared environment
Engaging with vendors of print and electronic resources
Training and informing end-users and decision-makers on library resources and services
Leading projects, committees, and workgroups
Collaborating across library departments on services and resources such as interlibrary loan, open education resources, and course reserves that support student success
Working with access and identity management or proxy server tools such as OpenAthens
Utilizing an integrated library system (ILS) in a shared environment
Planning and administering library budgets
Participating in large-scale library projects, such as collection weeding or analysis initiatives
Providing reference services and information literacy instruction to students
Preferred Qualifications
Additional Preferred Qualifications
Five years of demonstrated experience:
Supervising professional or faculty librarians and library staff, including hiring, training, coaching, and evaluating performance
Strategically utilizing the Ex Libris Alma integrated library system (ILS) and associated technologies (e.g., Rapido, Leganto, Specto) to advance the mission of the library and the university
Administering library budgets, including forecasting, evaluating, and objectively allocating resources across departments and funds
Assessing the need for and initiating large-scale projects such as new system implementations, collection weeding/analysis, or similar ventures
Working with access and identity management or proxy server tools and/or electronic reserve systems to explore the correlation between library resource usage and student outcomes
Teaching for-credit information literacy courses
Proposed Salary
$77,900.00
Knowledge, Skills, & Abilities
ABILITIES
Ability to present complex information to multifaceted user groups.
KNOWLEDGE
Working knowledge of cataloging standards, practices, and authority control
Working knowledge of metadata standards such as Dublin Core, METS, or MODS
Working knowledge of and experience with institutional repositories, open educational resources, and copyright
SKILLS
Exceptional written and oral communication skills
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Equal Employment Opportunity
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from the participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.
Other Information
This is a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Georgia Institute of Technology logo

About Georgia Institute of Technology

Sourced by ZipRecruiter

The Georgia Institute of Technology, more commonly known as Georgia Tech, is a premier research university located in Atlanta, Georgia, U.S.A. The institution was established in 1885, as part of the South's efforts to build an industrial economy and to bolster technological advancements. Primarily recognized in the sectors of business, computing, engineering, design, the sciences, and liberal arts, Georgia Tech awards a broad spectrum of degrees in these areas and enrolls over 39,000 students annually. The university's mission is to progress and improve the human condition through advanced science and technology.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Year founded

1885