ZipRecruiter

Log In

1

Collection Jobs in Decatur, GA (NOW HIRING)

Advanced Mediation Group

Be Seen First

Collection Specialist

Atlanta, GA

$18 - $24.50/hr

If you think you have what it takes, and want to work with an awesome Collection Agency, please contact us seats are going fast. Come be a part of a small hard working team. We are near Kensington ...

Advanced Mediation Group

Be Seen First

Collection Specialist

Atlanta, GA

$18 - $24.50/hr

If you think you have what it takes, and want to work with an awesome Collection Agency, please contact us seats are going fast. Come be a part of a small hard working team. We are near Kensington ...

Monitise

Executive Collection Representative

Marietta, GA · On-site

$16 - $20.75/hr

Job Title Executive Collection Representative About this Role: As an Executive Collections Representative, you are responsible for driving results by collecting unpaid consumer debt through manual ...

Empower Brands

Collections Supervisor

Marietta, GA · On-site

DSO, collection efficiency, past-due percentage, contact rate, promise-to-pay conversion, and clean account percentage * Provide coaching, training, and development for collectors including new hire ...

Empower Brands

Collections Supervisor

Marietta, GA

DSO, collection efficiency, past-due percentage, contact rate, promise-to-pay conversion, and clean account percentage * Provide coaching, training, and development for collectors including new hire ...

Empower Brands

Collections Supervisor

Marietta, GA

DSO, collection efficiency, past-due percentage, contact rate, promise-to-pay conversion, and clean account percentage * Provide coaching, training, and development for collectors including new hire ...

Orkin

Collections Analyst, Hybrid

Atlanta, GA

$23 - $25/hr

Maintain customer collection notes. * Develop collection methods that consistently lead to achieving or exceeding company financial goals. * Manage assigned accounts in JDE and FOCUS to ensure ...

Orkin LLC

Collections Analyst, Hybrid

Atlanta, GA · On-site

$23 - $25/hr

Maintain customer collection notes. * Develop collection methods that consistently lead to achieving or exceeding company financial goals. * Manage assigned accounts in JDE and FOCUS to ensure ...

next page

Showing results 1-20

People also search for

All JobsCollection JobsCollection Jobs in Decatur, GA

Collection information

See Decatur, GA salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of May 30, 2026, the average hourly pay for collection in Decatur, GA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $22.55 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

More about Collection jobs
What are the most commonly searched types of Collection jobs in Decatur, GA? The most popular types of Collection jobs in Decatur, GA are:
What are popular job titles related to Collection jobs in Decatur, GA? For Collection jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Decatur, GA look for? The top searched job categories for Collection jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Collection jobs? Cities near Decatur, GA with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Decatur, GA as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $40,686 per year, or $19.6 per hour.

Data Collection Center (DCC) Interviewer 1 - JOLTS - Atlanta

Manhattan Strategy Group

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

Description
Manhattan Strategy Group (MSG) is seeking a skilled Data Collection Center (DCC) Interviewer to support the Bureau of Labor Statistics (BLS) Job Openings and Labor Turnover Survey (JOLTS). The ideal candidate will have strong call center experience, the ability to leverage call center technologies, and a commitment to improving operational efficiency and respondent engagement.
MSG is a leading management consulting firm specializing in program management, training and technical assistance, research and evaluation, marketing and communications, and technology and digital services for federal clients, including the Departments of Labor, Education, and Health and Human Services, Justice, and Homeland Security. We offer a collaborative, growth-oriented environment focused on excellence and impact.
We are currently hiring multiple outbound interviewers to support BLS data collection efforts. In this role, you will contact businesses nationwide, enroll in federal payroll surveys, and collect data essential to measuring labor market activity and informing economic policy.
Position Highlights
  • Day shift, Monday-Friday (8:00 AM-4:30 PM EST)
  • No weekends
  • Full-time, 40 hours/week
  • H&W benefits (Health, dental, vision, and 401(k))
  • Paid holidays
  • Promote from within culture
  • On-site location: Atlanta, GA 30303

Duties:
Typical duties shall include but are not limited to the following:
  • Enrolls companies into the JOLTS survey.
  • Processes confidential data records obtained through interviews or other approved means.
  • Performs editing and screening testing in accordance with established DCC standards.
  • Follows procedures related to rolling respondents to alternate collection methods after the initial five-month CATI collection.
  • Performs editing and reasonable testing in accordance with established JOLTS standards.
  • Reviews error messages and correct data where applicable, and as needed, redirect data for error corrections.
  • Answers incoming calls and emails from respondents by providing prompt and courteous service.
  • Performs non-response prompting calls.
  • Performs edit reconciliation of self-reported data.

Minimum Qualifications:
  • Must be able to successfully complete the Department of Personnel Suitability and Security Clearance Process.
  • High School diploma or equivalent plus two years of relevant experience.
  • Two years of experience using Microsoft Office suite or equivalent software.
  • Experience using the internet for research.

Preferred Experience:
  • Call center, strong customer service and sales experience
  • Consistent work history and excellent attendance record
  • Excellent persuasive/negotiation skills

MSG is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor (DOL).
If you are a jobseeker with a disability and require a reasonable accommodation to apply for one of our jobs, please contact [email protected].
Manhattan Strategy Group (MSG) is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on merit and qualifications, ensuring a fair and competitive selection process.

Apply