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Collection Jobs in Decatur, GA (NOW HIRING)

DSO, collection efficiency, past-due percentage, contact rate, promise-to-pay conversion, and clean account percentage * Provide coaching, training, and development for collectors including new hire ...

DSO, collection efficiency, past-due percentage, contact rate, promise-to-pay conversion, and clean account percentage * Provide coaching, training, and development for collectors including new hire ...

DSO, collection efficiency, past-due percentage, contact rate, promise-to-pay conversion, and clean account percentage * Provide coaching, training, and development for collectors including new hire ...

The role As a Collections Team Leader, you'll take the helm in our in-house collection process, steering a diverse receivables book toward success. Your mission: to maintain impeccable standards of ...

The role As a Collections Team Leader, you'll take the helm in our in-house collection process, steering a diverse receivables book toward success. Your mission: to maintain impeccable standards of ...

As a representative II on our bi-lingual collection team, you will help resolve customer questions/issues, influence and educate customers on their account and work with other teams to ensure the ...

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Job Summary The Collections Specialist is responsible for ensuring that the company receives all necessary payments from debtors. Their duties include monitoring accounts receivable statements to ...

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Collection information

See Decatur, GA salary details

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How much do collection jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for collection in Decatur, GA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $22.55 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations, with compensation influenced by the size of the organization and geographic location.

What jobs pay 4000 a week without a degree?

In collection roles, high earnings of $4,000 or more per week are uncommon without specialized skills or experience. Typically, such income levels are associated with sales positions, real estate, or entrepreneurial ventures that rely on commissions, rather than traditional collection jobs which usually pay hourly or salary-based wages. Achieving this income often requires extensive experience, a strong network, or performance-based incentives.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists typically communicate with debtors via phone, email, or written correspondence, and may use collection software or tools to track accounts. The role often requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What jobs pay 700 a day?

In the collection field, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $700 per day, especially with experience and performance bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certification, and may involve working in high-pressure environments or with large accounts.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
What are the most commonly searched types of Collection jobs in Decatur, GA? The most popular types of Collection jobs in Decatur, GA are:
What job categories do people searching Collection jobs in Decatur, GA look for? The top searched job categories for Collection jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Collection jobs? Cities near Decatur, GA with the most Collection job openings:
Infographic showing various Collection job openings in Decatur, GA as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 2% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,686 per year, or $19.6 per hour.
Collections Team Manager

Collections Team Manager

Stellantis Financial Services US

Atlanta, GA • On-site

Full-time

Re-posted 14 days ago


Job description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.
Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.
Position Summary:
Oversees and coordinates the activities of a team responsible for pursuing and collecting overdue payments on automobile loan accounts. This role involves managing staff who engage directly with customers to address and resolve delinquent accounts, ensuring that payments are brought up to date efficiently and professionally.
Essential Duties and Responsibilities:
  • Oversees and directs the activities of collection teams, including the implementation of auto dialer strategies to enhance collection efforts.
  • Defines work processes, schedules tasks, and optimizes workflow to increase efficiency.
  • Assesses accounts flagged for potential repossession and legal action, ensuring compliance with regulatory requirements.
  • Provides guidance and support to team members on complex collection cases and suggests effective collection strategies.
  • Delivers clear written and verbal instructions to staff.
  • Inspects work outputs for precision, tidiness, and adherence to company policies and standards.
  • Fosters team cohesion, addresses conflicts, and mediates disputes to maintain a harmonious workplace.
  • Evaluates performance reports of subordinates and offers constructive feedback to foster professional growth.
  • Ensures adherence to the Collection Standards of Conduct policy and promotes compliance within the team.
  • Adheres to all organizational policies and procedures, ensuring a standardized approach across all operations.
  • Handles sensitive consumer information, such as Social Security numbers and dates of birth, in accordance with privacy regulations and company guidelines.
  • All other duties assigned.

Qualifications and Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Experience
      • Minimum 1 year supervisory experience
      • Minimum 3 years Collections Experience
  • Education - requirements and/or certifications
      • High school diploma/GED

Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA
Qualifications Preferred:
  • Knowledge of and Compliant with the Fair Debt Collection Practices Act, local, state and federal collection laws. Skip tracing experience.

Physical Requirements:
Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lifting, and/or moving up to 10 ls. Reasonable accommodation will be reviewed upon request.
An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.
Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.