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Collections Manager Jobs in Decatur, GA (NOW HIRING)

Credit & Collections Manager Department: Collections & Recoveries Employment Type: Permanent Location: Atlanta Reporting To: Kasper Thomsen Description The mandate YouLend is hiring a Credit ...

LHH is actively recruiting for a Billing & Collections Manager to join the team of a global professional services organization located in Metro Atlanta! Compensation: Competitive salary and benefits ...

LHH is actively recruiting for a Billing & Collections Manager to join the team of a global professional services organization located in Metro Atlanta! Compensation: Competitive salary and benefits ...

Collections Specialist

Atlanta, GA · Hybrid

$17.75 - $24/hr

Reporting to the Collections Manager, this role is responsible for supporting the collection of outstanding accounts receivable while delivering an exceptional customer experience to our healthcare ...

The Billing and Collections Manager will lead a team of ten across two offices, set the standards the firm bills to, and drive measurable improvement in invoice quality, days-to-bill, days-to-cash ...

Collections Specialist

Atlanta, GA · On-site

$17.75 - $24/hr

Who We Are QGenda is redefining healthcare workforce management everywhere care is delivered. We're ... The Collections Specialist will partner with internal teams and customer contacts to resolve ...

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

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Collections Manager information

See Decatur, GA salary details

$30.3K

$57.3K

$106.4K

How much do collections manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for collections manager in Decatur, GA is $57,332.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $63,900.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Decatur, GA?

The most popular types of Collections jobs in Decatur, GA are:

What job categories do people searching Collections Manager jobs in Decatur, GA look for?

The top searched job categories for Collections Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Collections Manager jobs?

Cities near Decatur, GA with the most Collections Manager job openings:

Infographic showing various Collections Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $57,332 per year, or $27.6 per hour.

Credit & Collections Manager

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Credit & Collections Manager
Department: Collections & Recoveries
Employment Type: Permanent
Location: Atlanta
Reporting To: Kasper Thomsen
Description
The mandateYouLend is hiring a Credit & Collections Manager, US to take ownership of collections performance across the US. The business is rapidly expanding in the market (+100% growth year on year) and as such it puts increasing emphasis on the Collections team's abilities.
This is a build role rather than a caretaker role. You will inherit a small, capable team of five agents, which has been through significant transformation over the past six months. Your job is to come in and supercharge the team, while enabling future scalability as the business grows. As such, the ideal candidate will first (1) come in and build strong hiring, onboarding, and training processes before (2) approaching advanced analytics, segmentation, contact strategy, and other tactical performance levers.
You will own the numbers outright. Cure rates, repayment speeds, cost-to-collect, and losses are yours - and you will be expected to move them. Once accounts hit collections, they are in your portfolio, and you own them.
The teamYou will lead a small, agile team of five people:
  • Tenure. Short. The team has mostly been replaced throughout 2026. At the same time, it has been, and will continue to, grow.
  • Experience. Mixed. Some agents have years of experience, while others are working in Collections for the first time. We believe in hiring for talent and training for skill.
  • Behaviours. Good. The team is dynamic and agile. They are able to adapt to changes quickly while getting the job done every day.

Where the role sitsYou will report to the Global Head of Collections, who is operating out of London. Consequently, you will have a high level of autonomy to take actions, make changes, and build your own team. You will have direct contact with the General Manager of the US and be a central stakeholder in understanding and communicating credit performance.
You will work closely with Credit Risk, Finance, Capital Markets, and Technology, and you will be a significant voice in how we invest in collections tooling and automation.
What you will own:
  • The metrics. Own the metrics which drive portfolio performance in the US. This includes, but is not limited to, cure rates, repayment speeds, cost-to-collect, and losses.
  • The strategy. Design and continuously evolve segmentation, treatment paths, and contact strategies across the US.
  • The people. Lead, develop, and upgrade your team. Maintain and develop a performance culture which attracts and retains top performers.
  • The operating model. Define the structure, management layers, workflows, governance, and performance cadence the function needs to scale with the business.

What we are looking for:
Essential
  • You have directly owned collections outcomes and KPIs, and can talk through the decisions behind the numbers.
  • You have led a small team, where you hired and trained staff independently.
  • You have a track record of developing your people and holding them accountable to high standards.
  • You have been a part of a collections function which has undergone a significant transformation rather than operated in a mature machine.
  • You have operated in the US market and had exposure to regulatory differences across the country.
  • You are comfortable with ambiguity, rapid growth, imperfect infrastructure, and shifting priorities - ideally from a scale-up of a comparable size.
  • You are proactive, act with urgency, and take extreme ownership.

Valuable
  • You have had some exposure to the credit and lending domain: delinquency, defaults, recoveries, write-offs, roll rates, cure rates, and credit losses.
  • You have had exposure to analytics, and are familiar with using data to make decisions.
  • You have designed and evolved collections strategies, not just executed them.

Why join this role
  • A real mandate. You are being hired to build and make your vision come true. The organisation and process is still rough. You have a real chance to make it your own.
  • Scale ahead of you. The US is our biggest growth market and forecasted to continue growing at rapid pace. As the book grows bigger, so will the Collections team. You have a chance to be a central part of the journey.
  • A serious team. You will be surrounded by high-quality people who push each other through direct feedback and aligned incentives.
  • Speed over process. We have a data-driven culture with a low tolerance for red tape - only results and impact matter.

Job Benefits
  • A market-competitive salary + annual bonus.
  • Health Care Coverage. YouLend covers 80%; employee contribution is 20% of the premium
  • Paid Time Off (PTO): 20 working days (4 weeks) + US public holidays.
  • Medical Plan (medical insurance and prescription drug coverage) - Choice of 5 different plans through United Healthcare.
  • Dental plan coverage.
  • Vision plan coverage.
  • Benefits can be for: Employee only; Employee & Spouse; Employee & Child; Employee & Family.
  • Retirement - 401K match. Employee match $1 for $1 up to 5% of salary.
  • Basic Life & AD&D Insurance.
  • International travel insurance covered if traveling abroad for work purposes.
  • A values-based culture and a team with exceptional talent and experience.
  • An office in the heart of Atlanta.
  • Paid Office Parking.