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Collection Jobs in Augusta, GA (NOW HIRING)

Farmers Home Furniture

Credit Manager

Augusta, GA · On-site

Reviews and analyzes collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures. * Reviews delinquent ...

GeoYeti

Expert Imagery Analyst

Augusta, GA

S. Government and commercial satellite collection * Apply OBP, SOM, and ABI methodologies to complex intelligence problems * Build analytic models and integrate multi-source data * Partner with ...

Rampant Technologies

SIGINT Analyst

Augusta, GA

Signal Collection and Processing : Utilize sophisticated equipment and software to intercept and process various forms of signals, including communications, radar, and electronic emissions.

Rampant Technologies

SIGINT Analyst

Augusta, GA · On-site

Signal Collection and Processing : Utilize sophisticated equipment and software to intercept and process various forms of signals, including communications, radar, and electronic emissions.

GeoYeti

Expert Imagery Analyst

Augusta, GA

S. Government and commercial satellite collection * Apply OBP, SOM, and ABI methodologies to complex intelligence problems * Build analytic models and integrate multi-source data * Partner with ...

GeoYeti

Expert Imagery Analyst

Augusta, GA · On-site

S. Government and commercial satellite collection * Apply OBP, SOM, and ABI methodologies to complex intelligence problems * Build analytic models and integrate multi-source data * Partner with ...

tbc

Donor Care Technician

Augusta, GA

Provides educational material Donor Collection: * Performs the donor health history and physical assessment according to current standard operating procedures * Selects proper material for blood ...

The Blood Connection

Donor Care Technician

Evans, GA · On-site

$17/hr

Provides educational material Donor Collection: * Performs the donor health history and physical assessment according to current standard operating procedures * Selects proper material for blood ...

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Collection information

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$28

How much do collection jobs pay per hour?

As of May 29, 2026, the average hourly pay for collection in Augusta, GA is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.68 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

More about Collection jobs
What are the most commonly searched types of Collection jobs in Augusta, GA? The most popular types of Collection jobs in Augusta, GA are:
What job categories do people searching Collection jobs in Augusta, GA look for? The top searched job categories for Collection jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Collection jobs? Cities near Augusta, GA with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Augusta, GA as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,172 per year, or $18.8 per hour.

Accounts Receivable/Collections Specialist

SERVPRO of Columbia County

Evans, GA

$35K - $45K/yr

Full-time

Medical, Retirement, PTO

Posted 26 days ago

Job description

Benefits:
  • 401(k)
  • Health insurance
  • Paid time off

Overview

The Collections Specialist is responsible for managing the companys accounts receivable portfolio, ensuring timely collection of outstanding balances, and maintaining accurate financial records. This role requires strong communication skills, attention to detail, and the ability to navigate complex payment scenarios involving homeowners, insurance carriers, and mortgage companies.
Key Responsibilities

1. Accounts Receivable Management

  • Monitor aging reports and prioritize accounts for followup
  • Maintain accurate and uptodate customer account records
  • Apply payments, reconcile discrepancies, and resolve unapplied funds
2. Customer & Client Communication

  • Contact customers regarding outstanding balances via phone, email, and written notices
  • Provide clear explanations of invoices, insurance proceeds, and payment expectations
  • Handle escalated or sensitive conversations with professionalism
3. Insurance & Mortgage Company Coordination

  • Track insurance payments, depreciation releases, and supplemental approvals
  • Communicate with mortgage companies to obtain endorsements and expedite check processing
  • Ensure all required documentation is submitted for mortgage company release
4. Dispute Resolution

  • Investigate and resolve billing disputes, missing documentation, or scope discrepancies
  • Collaborate with project managers, estimators, and accounting to validate charges
  • Document all interactions and outcomes in the companys systems
5. Reporting & Documentation

  • Maintain detailed notes on collection activities and customer interactions
  • Prepare weekly AR status reports for management
  • Identify trends, risks, and accounts requiring escalation
6. Compliance & Process Adherence

  • Follow company policies, state regulations, and internal SOPs
  • Ensure proper handling of insurance funds and lienrelated documentation
  • Support lien filing processes when accounts become delinquent

Required Skills & Qualifications

  • Strong communication and negotiation skills
  • High attention to detail and accuracy
  • Ability to manage multiple accounts and deadlines
  • Proficiency with accounting or CRM systems (e.g., QuickBooks, DASH, Xactimate)
  • Basic understanding of insurance claim workflows preferred

Preferred Experience

  • 13 years in collections, AR, or customer billing
  • Experience in construction, restoration, or insurancerelated industries
  • Familiarity with mortgage company endorsement processes

Success Indicators

  • Reduction in aging AR
  • Timely followup and documentation
  • Strong crossdepartment collaboration
  • Professional handling of customer and carrier interactions

Physical and Work Environment Requirements
This is a largely sedentary role in an office environment. However, some filing is required. This would require the ability to lift files, open filing cabinets, and
bend or stand on a stool as necessary.
Normal Working Hours, Additional Working Hours and Travel Requirements
This is a full-time position working 8:00 a.m.5:00 p.m., Monday through Friday.
This position may require longer hours, and some flexibility in hours may be
needed dependent upon the business needs.