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Collection Jobs in Duluth, GA (NOW HIRING)

Advanced Mediation Group

Collection Specialist

Atlanta, GA

$18 - $24.50/hr

If you think you have what it takes, and want to work with an awesome Collection Agency, please contact us seats are going fast. Come be a part of a small hard working team. We are near Kensington ...

Advanced Mediation Group

Collection Specialist

Atlanta, GA

$18 - $24.50/hr

If you think you have what it takes, and want to work with an awesome Collection Agency, please contact us seats are going fast. Come be a part of a small hard working team. We are near Kensington ...

Citylogix

Field Data Collection Technician

Atlanta, GA · On-site

$19 - $26/hr

Driving our LiDAR-equipped collection vehicle for roadway and pavement projects * Riding our survey e-scooters to collect video and geospatial data across sidewalk networks * Working on foot to ...

Teachers Retirement System of Georgia

Be Seen First

Collections Analyst

Atlanta, GA · On-site

$55K - $62K/yr

Record all collection calls, status of collection efforts and archive all related documentation to member accounts. * Send payment acknowledgement letters, outlining payment(s) received, outstanding ...

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All JobsCollection JobsCollection Jobs in Duluth, GA

Collection information

See Duluth, GA salary details

$9

$18

$27

How much do collection jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collection in Duluth, GA is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $21.25 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Duluth, GA? The most popular types of Collection jobs in Duluth, GA are:
What are popular job titles related to Collection jobs in Duluth, GA? For Collection jobs in Duluth, GA, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Duluth, GA look for? The top searched job categories for Collection jobs in Duluth, GA are:
What cities near Duluth, GA are hiring for Collection jobs? Cities near Duluth, GA with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Duluth, GA as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,356 per year, or $18.4 per hour.

Collection Manager

Sports & Imports Autos of Gwinnett

Buford, GA • On-site

$80K - $150K/yr

Full-time

Medical, PTO

Posted 18 days ago

Job description

Benefits:
  • Competitive salary
  • Paid time off

TOP PERFORMERS EARN $100K PLUS!!!
Sports & Imports Autos (SPOIMPO), one of Georgia's fastest-growing Buy Here Pay Here dealership groups, is seeking an experienced Collections Manager to lead and develop our collections department.
We're looking for a results-driven leader who thrives on accountability, coaching, and continuous improvement. The ideal candidate has a proven track record managing first-party automotive collections, preferably in a BHPH environment, and knows how to motivate a team while maximizing portfolio performance.
What You'll Do
  • Lead, coach, and motivate a team of collections specialists.
  • Drive collection performance by monitoring KPIs, delinquency, and recovery rates.
  • Hold team members accountable to daily and monthly goals.
  • Handle escalated customer accounts and complex payment arrangements.
  • Ensure compliance with company policies and industry regulations.
  • Analyze performance metrics and implement strategies to improve results.
  • Collaborate with sales, underwriting, and repossession teams to maximize portfolio performance.
  • Foster a positive, high-accountability, results-driven culture.
What We're Looking For
  • 5+ years of collections experience.
  • Previous management or supervisory experience.
  • Buy Here Pay Here (BHPH) collections experience strongly preferred.
  • Experience managing first-party collections.
  • Strong leadership, coaching, and team development skills.
  • Excellent communication, negotiation, and problem-solving abilities.
  • Ability to analyze KPIs and use data to improve performance.
What We Offer
  • Competitive salary based on experience.
  • Performance-based bonus opportunities.
  • Health insurance.
  • Paid time off
  • Opportunities for career advancement.
  • A stable, growing company that invests in its employees and embraces technology to drive success.