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Collections Jobs in Augusta, GA (NOW HIRING)

Cherry Bekaert

Collections Coordinator

Augusta, GA · Hybrid

$18 - $28/hr

The Collections Coordinator performs daily accounts receivable followup, documentation, and issue resolution to support the firm's cashflow and aging goals. The Collections Coordinator will have an ...

Cherry Bekaert

Collections Coordinator

Aiken, SC · Hybrid

$18 - $28/hr

The Collections Coordinator performs daily accounts receivable followup, documentation, and issue resolution to support the firm's cashflow and aging goals. The Collections Coordinator will have an ...

tbc

Donor Services Trainer (Augusta)

Augusta, GA · On-site

Provides training and development for staff performing donor collections * Obtains and maintains CPR instructor certification and provides CPR training for new hire and existing staff * Provides ...

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All JobsCollections JobsCollections Jobs in Augusta, GA

Collections information

See Augusta, GA salary details

$12

$20

$28

How much do collections jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for collections in Augusta, GA is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.60 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Augusta, GA?

The most popular types of Collections jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Collections jobs?

Cities near Augusta, GA with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $41,968 per year, or $20.2 per hour.

Collections Specialist

Augusta, GA • On-site

Contract Callers, Inc.
Strategic Planning Consulting Services • 501 - 1,000 employees
Learn more about Contract Callers, Inc.external

$14/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

As a Collections Specialist, you will be responsible for contacting individuals who have outstanding debts and working towards resolving their overdue payments. Your primary goal will be to recover outstanding balances while providing exceptional customer service and maintaining a positive company image.

Responsibilities:

  • Contact customers via telephone to negotiate payment arrangements and discuss repayment options.
  • Collect outstanding debts and achieve set collection targets.
  • Provide excellent customer service by addressing customer inquiries, resolving complaints, and offering suitable payment solutions.
  • Update and maintain accurate records of customer interactions and payment arrangements.
  • Adhere to all legal and regulatory requirements governing debt collection practices.
  • Collaborate with team members and supervisors to identify and implement strategies for improving collection rates and customer satisfaction.

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Job Type: Full-time

Salary: $13.00 - $17.00 per hour

Benefits:


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Paid training
  • Vision insurance


Physical setting:


  • Call center


Schedule:


  • 8 hour shift


Supplemental pay types:


  • Bonus pay
  • Commission pay


Ability to commute/relocate:


  • Augusta, GA 30901: Reliably commute or planning to relocate before starting work (Required)


Experience:


  • Microsoft Excel: 1 year (Preferred)
  • Customer service: 1 year (Preferred)


Work Location: Hybrid remote in Augusta, GA 30901

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