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Collections Jobs in Macon, GA (NOW HIRING)

Phlebotomist II

Warner Robins, GA · On-site

$20 - $22/hr

Pediatric Collections. * Geriatric Collections. * Capillary Collections. * Specimen Processing. * Data Entry. * Customer Service. Qualification And Education: * High school diploma or equivalent.

Phlebotomist II

Warner Robins, GA · On-site

$21 - $23/hr

Geriatric Collections. * Capillary Collections. * Specimen Processing. * Data Entry. * Customer Service. Qualification And Education: * High school diploma or equivalent REQUIRED. * Phlebotomy ...

Mobile Phlebotomist Examiner

Eatonton, GA · On-site

$15.50 - $21.25/hr

Where are collections performed?: ExamOne mobile collectors perform collections at the individual's home, workplace or specified location. Requirements you must meet: * Every collector must be a ...

Mobile Phlebotomist Examiner

Eatonton, GA · On-site

$15.50 - $21.25/hr

Where are collections performed?: ExamOne mobile collectors perform collections at the individual's home, workplace or specified location. Requirements you must meet: * Every collector must be a ...

Account Manager

Macon, GA · On-site

$13.01 - $15.30/hr

Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships Conduct early-stage collections (1-6 days past due) and meet daily/weekly ...

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Collections information

See Macon, GA salary details

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$20

$29

How much do collections jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for collections in Macon, GA is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Macon, GA?

The most popular types of Collections jobs in Macon, GA are:

What cities near Macon, GA are hiring for Collections jobs?

Cities near Macon, GA with the most Collections job openings:

Infographic showing various Collections job openings in Macon, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,819 per year, or $20.6 per hour.

Medicaid Specialist / Collections Specialist

Macon Rehabilitation and Healthcare

Macon, GA

$17.75 - $24/hr

Full-time

Re-posted 14 days ago


Job description

General Purpose:

The MedicaidSpecialist acts as a liaison between patients, skilled nursing facility, andgovernment agencies, ensuring that residents receive the benefits they are entitled to and that applications are processed efficiently and accurately.

Essential Job Functions:

This facility expects their employees to promote an atmosphere of teamwork with other employees, hospitality, and comfort for its residents. Therefore, the following list of duties is not all-inclusive:

  • Prepare and submit reports on a timely basis as required and directed by Business Office manager, Administrator, this company and governmental agencies.
  • Secures documentation for Medicaid/MSP new applications and renewal applications if needed for members' attention to detail by adhering to state requirements and securing supporting documentation.
  • Collaborates with government offices to accurately complete the application and recertifi- cation process.
  • Meets daily, weekly, and monthly production goals. Must also meet quality standards by en- suring proper phone etiquette and adherence to scripts, state regulations, HIPAA compli-ance, meet ongoing corporate compliance standards, and make accurate and descriptivedocumentation.
  • Review financial statements, check personal information, and analyze eligibility requirements.
  • Contact Medicaid with problems of recertification and budget determinations.
  • Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
  • Bill Medicaid claims weekly.
  • Responsible for weekly Medicaid billings along with timely follow-up with intermediaries on delinquent payments.
  • Monitor and manage the accounts receivable collection process.
  • Pursue past due accounts persistently and maintain proper back-up documentation
  • Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
  • Verify that resident trust is accurately recorded.
  • Provide statistics to audit and reimbursement for year-end processing.
  • Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for Patient Trust Funddaily.
  • Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission.

Other Duties:

  • Attend in-service education programs in order to meet facility educational requirements.
  • Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information.
  • Maintain confidentiality of resident and facility records/information.
  • Protect residents from neglect, mistreatment, and abuse.
  • Others as directed by the supervisor or administrator.

Minimum Qualifications:

  • Business Degree or experience in health care facility; office management preferred.
  • Organized and detailed in work performance.
  • Good communication skills with excellent self-discipline and patience.
  • Genuine caring for and interest in elderly and disabled people in a nursing facility.
  • Comply with the Residents' Rights and Facility Policies and Procedures.
  • Perform work tasks within the physical demand requirements as outlined below.
  • Perform Essential Duties as outlined above.