ZipRecruiter

Log In

1

Collection Jobs in Decatur, GA (NOW HIRING)

LHH US

AR/Collections

Atlanta, GA

$27 - $30/hr

Provides customer service regarding collection issues (payments), processes and reviews account adjustments, resolve discrepancies on accounts. * Responsible for high volume of communication to ...

LHH US

AR/Collections

Atlanta, GA

$27 - $30/hr

Provides customer service regarding collection issues (payments), processes and reviews account adjustments, resolve discrepancies on accounts. * Responsible for high volume of communication to ...

next page

Showing results 1-20

People also search for

All JobsCollection JobsCollection Jobs in Decatur, GA

Collection information

See Decatur, GA salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of May 30, 2026, the average hourly pay for collection in Decatur, GA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $22.55 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

More about Collection jobs
What are the most commonly searched types of Collection jobs in Decatur, GA? The most popular types of Collection jobs in Decatur, GA are:
What are popular job titles related to Collection jobs in Decatur, GA? For Collection jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Decatur, GA look for? The top searched job categories for Collection jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Collection jobs? Cities near Decatur, GA with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Decatur, GA as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $40,686 per year, or $19.6 per hour.
1st Party Collection Specialists-ATL

1st Party Collection Specialists-ATL

SEQUIUM ASSET SOLUTIONS LLC

Atlanta, GA • On-site, Remote

$17.50 - $23.75/hr

Other

Retirement, PTO

Posted yesterday

Job description

Description

1st Party Collections Specialist - Paid Training + Bonus Opportunity

Location: Atlanta (Vinings), GA

Schedule: Mon/Tues 8am-7pm & Wed/Thurs/Fri 8am-5pm

Remote Opportunity: Eligible for remote work within 60 days


At Sequium Asset Solutions, we're redefining what it means to be a leader in the debt collection industry. Through innovation, technology, and a people-first culture, we deliver best-in-class service and results for our clients. Our success is driven by four core values: Leadership, Training, Rewards, and Technology. At Sequium, we don't wait for the future we create it.


Why Join Sequium?

We believe in rewarding performance and investing in our people. When you join our team, you'll receive:


$17-$20/hour + monthly bonus opportunities

Paid training program

Comprehensive benefits package

Paid time off

401(k) with company support

Employee referral program

Tuition reimbursement

Remote work opportunity within 60 days

A supportive, growth-focused work environment


What You'll Do

As a 1st Party Collections Specialist, you will leverage your call center experience to manage accounts and negotiate repayment solutions directly on behalf of original creditors.


Contact customers regarding past-due accounts

Negotiate repayment plans and resolve outstanding balances

Handle inbound and outbound calls professionally

Resolve account disputes and provide solutions

Analyze account histories to determine next steps

Maintain accurate records and documentation


What We're Looking For

Minimum 2 years of 1st-party collections or call center experience

Strong communication and negotiation skills

Detail-oriented with a problem-solving mindset

Ability to manage multiple accounts effectively

Bilingual Spanish skills are a plus


Work Environment

Professional, respectful, and team-oriented culture

Opportunities for advancement and career growth

Performance-driven rewards and recognition


We don't just hire employees we invest in careers.If you're motivated, goal-driven, and ready to be part of a company that values your success we want to hear from you.Employment contingent upon successful background check and drug screeningEqual Opportunity Employer (EOE M/F/V/D)
Sequium Asset Solutions logo

About Sequium Asset Solutions

Sourced by ZipRecruiter

Sequium Asset Solutions provides first party collection services that are specific to the needs of each organization. Our call center is staffed with highly-trained professionals who understand the value and fragility of reputation and the responsibility of acting as an extension of each company. We regularly train our staff on all applicable rules and regulations that govern the collection of debt to remain compliant with evolving rules and regulations. We maintain a consumer-centric approach that drives improved engagement and customer satisfaction. We deliver exceptional customer service for consumers and increased portfolio performance for creditors through the combination of our highly trained team and our state-of-the-art technology. Our digital strategy allows us to be nimble and scalable to the timely needs of our clients. We work within each client’s unique parameters to drastically increase compliance while reducing overhead, improving operational efficiency, and optimizing revenue flow.

Industry

Collection agencies

Company size

501 - 1,000 Employees

Headquarters location

Marietta, GA, US

Year founded

2016

View All Sequium Asset Solutions Jobs

Apply