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Professional Debt Collector Jobs in Decatur, GA (NOW HIRING)

HSIFIN

Medical Bad Debt Collector - Hybrid

Atlanta, GA · Hybrid

$18 - $23.75/hr

We are seeking a driven, Medical Bad Debt Collector who thrives in a performance-based environment ... Bring your professionalism, determination, and results-driven mindset to a team that values ...

Monitise

Alternative Payments Collector

Marietta, GA · On-site

$16 - $21.50/hr

... unpaid consumer debt through manual dialing in a call center environment. You will clearly ... Clearly explain account details, balances, and repayment options in a professional and compliant ...

Monitise

Executive Collector

Marietta, GA · On-site

$16 - $21.50/hr

... unpaid consumer debt through manual dialing in a call center environment. You will clearly ... Clearly explain account details, balances, and repayment options in a professional and compliant ...

Fiserv, Inc.

Executive Collector

Marietta, GA · On-site

$16 - $21.50/hr

... unpaid consumer debt through manual dialing in a call center environment. You will clearly ... Clearly explain account details, balances, and repayment options in a professional and compliant ...

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA · On-site

$17.75 - $23.25/hr

... debt recovery. Job Responsibilities: * Provide account and billing information to patients ... Control collection efforts of accounts in an organized, professional, and efficient manner

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA

$17.75 - $23.25/hr

... debt recovery. Job Responsibilities: * Provide account and billing information to patients ... Control collection efforts of accounts in an organized, professional, and efficient manner

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA

$17.75 - $23.25/hr

... debt recovery. Job Responsibilities: * Provide account and billing information to patients ... Control collection efforts of accounts in an organized, professional, and efficient manner

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA

$17.75 - $23.25/hr

... debt recovery. Job Responsibilities: * Provide account and billing information to patients ... Control collection efforts of accounts in an organized, professional, and efficient manner

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA

$17.75 - $23.25/hr

... debt recovery. Job Responsibilities: * Provide account and billing information to patients ... Control collection efforts of accounts in an organized, professional, and efficient manner

Stellantis Financial Services

Collector

Atlanta, GA · On-site

$16.25 - $21.50/hr

Treats all contacts in a courteous and professional manner. * Reviews customers' files and offers ... Knowledge of and compliance with the Fair Debt Collection Practices Act, local, state, and federal ...

Stellantis Financial Services US

Collector

Atlanta, GA

$16.25 - $22/hr

Treats all contacts in a courteous and professional manner. * Reviews customers files and offers ... Knowledge of and compliance with the Fair Debt Collection Practices Act, local, state, and federal ...

Stellantis Financial Services

Collector

Atlanta, GA

$16.25 - $22/hr

Treats all contacts in a courteous and professional manner. * Reviews customers files and offers ... Knowledge of and compliance with the Fair Debt Collection Practices Act, local, state, and federal ...

Stellantis Financial Services US

Collector

Atlanta, GA

$16.25 - $21.50/hr

Treats all contacts in a courteous and professional manner. * Reviews customers' files and offers ... Knowledge of and compliance with the Fair Debt Collection Practices Act, local, state, and federal ...

Stellantis Financial Services US

Collector

Atlanta, GA · On-site

$16.25 - $21.50/hr

Treats all contacts in a courteous and professional manner. * Reviews customers' files and offers ... Knowledge of and compliance with the Fair Debt Collection Practices Act, local, state, and federal ...

Monitise

Collections Specialist

Marietta, GA · On-site

$17.50 - $23.75/hr

You will be responsible driving results by collecting unpaid consumer and B2B debt through both ... Clearly explain account details, balances, and repayment options in a professional and compliant ...

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Professional Debt Collector information

See Decatur, GA salary details

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$17

$26

How much do professional debt collector jobs pay per hour?

As of May 31, 2026, the average hourly pay for professional debt collector in Decatur, GA is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Professional Debt Collector, and why are they important?

To thrive as a Professional Debt Collector, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and compliance tools is important for daily operations. Excellent communication, resilience, and problem-solving abilities help manage difficult conversations and maintain professionalism. These skills ensure effective debt recovery while adhering to legal standards and preserving client relationships.

How do Professional Debt Collectors typically handle difficult or uncooperative debtors while maintaining compliance with regulations?

Professional Debt Collectors often encounter individuals who are upset, unresponsive, or unwilling to cooperate. To handle these situations effectively, collectors are trained to use strong communication skills, empathy, and persistence while strictly adhering to laws like the Fair Debt Collection Practices Act (FDCPA). They aim to negotiate payment plans or settlements that work for both parties, all while documenting interactions and avoiding any practices that could be considered harassment. Regular training and support from supervisors help collectors navigate these challenging conversations professionally and legally.

What are professional debt collectors?

Professional debt collectors are individuals or agencies hired to recover unpaid debts from individuals or businesses. They typically work on behalf of creditors, such as banks, credit card companies, or other lenders, to contact debtors and negotiate repayment plans. Debt collectors must follow strict laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA), which outlines acceptable practices and protects consumers from harassment. Their goal is to recover as much of the outstanding debt as possible, often through phone calls, letters, or legal proceedings if necessary.

What is the difference between Professional Debt Collector vs Debt Collection Agent?

AspectProfessional Debt CollectorDebt Collection Agent
CredentialsOften requires collection training, sometimes certificationsSimilar credentials, may include licensing depending on state
Work EnvironmentOffice-based, fieldwork, or remotePrimarily office or fieldwork, often on-site at debtor locations
Employer & IndustryFinancial institutions, collection agencies, healthcare providersCollection agencies, financial institutions, healthcare providers

Both roles involve recovering unpaid debts and may require similar certifications and work environments. The main difference lies in terminology and specific employer usage, with 'Professional Debt Collector' often used in formal or industry-specific contexts, while 'Debt Collection Agent' is a more general term. Understanding these distinctions can help job seekers target the right roles and employers.

What are the most commonly searched types of Debt Collector jobs in Decatur, GA? The most popular types of Debt Collector jobs in Decatur, GA are:
What are popular job titles related to Professional Debt Collector jobs in Decatur, GA? For Professional Debt Collector jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Professional Debt Collector jobs in Decatur, GA look for? The top searched job categories for Professional Debt Collector jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Professional Debt Collector jobs? Cities near Decatur, GA with the most Professional Debt Collector job openings:
Professional Debt Collector jobs near you

Medical Bad Debt Collector - Hybrid

HSIFIN

Atlanta, GA • Hybrid

$18 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Who We Are:

HSI Financial Services provides comprehensive revenue cycle management solutions designed to deliver measurable results. We are committed to offering exceptional service and maximizing financial outcomes for our clients. Beyond account resolution, we focus on helping patients understand and manage their financial responsibilities with professionalism, empathy, and integrity.

Turn challenges into solutions. Build trust. Drive results.

Overview:

We are seeking a driven, Medical Bad Debt Collector who thrives in a performance-based environment and balances results with respect and professionalism.

In this role, you will use your confidence, communication skills, and resilience to navigate challenging conversations while achieving measurable goals. If you are motivated by performance, enjoy making an impact, and take pride in delivering results with empathy, this is your opportunity to join a growing healthcare organization where your contributions are recognized every day.

Bring your professionalism, determination, and results-driven mindset to a team that values accountability, integrity, and success. We would love to connect with you.

Why You'll Love Working With Us:

  • Stable healthcare management organization
  • Clear performance expectations and measurable success metrics
  • Opportunity to strengthen negotiation and financial resolution skills
  • Collaborative leadership support
  • Meaningful role supporting healthcare organizations and patient account resolution
  • Performance-driven but supportive team culture
  • Opportunity to build specialized expertise in healthcare revenue cycle

Generous Benefits:

  • Medical Insurance - Eligible starting the first day of the month following 30 days of employment
  • Dental and Vision Insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Wellness Program
  • 401(k) Retirement Plan with employer match of up to 6%
  • Life and Disability Insurance
  • Annual Merit Increase Opportunities
  • Supplemental Health Coverage, including Accident, Critical Illness, and Hospital Indemnity Insurance
  • Legal Services Plan

Paid Time Off:

  • Employees are eligible to accrue up to 128 hours of paid time off (PTO) during their first calendar year of employment.
  • 10 paid holidays

What You Will Do:

  • Manage and resolve assigned medical bad debt accounts through inbound and outbound calls
  • Verify account information in compliance with regulations to ensure accuracy
  • Request payment and negotiate resolutions using effective communication techniques
  • Actively listen to understand concerns and provide appropriate solutions
  • Accurately document all collection activities
  • Meet or exceed monthly performance and quality targets
  • Maintain daily call volume expectations
  • Escalate complex issues as needed while preserving positive customer relationships

Work location: Smyrna, GA (Atlanta area)
This position requires completion of a 30-day onsite training period before transitioning to a hybrid work schedule.

Work Hours/Schedule:
Full-time (40 hours per week)
Monday - Friday, 8:00 AM to 5:00 PM
Must be able to work flexible hours, including overtime and occasional Saturdays

Apply today and make a meaningful impact while growing your career!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race, color, religion, sex, national origin, age, disability, or genetic information. We maintain a drug-free workplace.


Minimum Qualifications:

  • High school diploma required
  • 1+ year of experience in medical collections, hospital business office, or healthcare A/R
  • Knowledge of collections practices and healthcare regulations (including HIPAA)
  • Strong communication skills with confidence in handling sensitive financial discussions
  • Proficient in documentation and computer systems (dialers, standard office software)
  • Ability to remain professional and composed in challenging conversations
  • Goal-oriented with a strong sense of accountability

Apply