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Collection Manager Jobs in Boston, MA (NOW HIRING)

Optum

Collections Supervisor

Chelmsford, MA · Remote

Coordinate work activities of team with other supervisors, managers, and departments * Participate in the recruitment, training and staffing functions for the department to ensure the timely hiring ...

Boston College

Credit & Collection Associate

Newton, MA · On-site

$53K - $67K/yr

Responsible for credit and collection activity on current students, including providing Boston ... Strong time management abilities and attention to detail. Boston College offers a broad and ...

JLL

Data Collection Specialist II

Boston, MA · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... Candidate must have strong time management and problem-solving skills, with the ability to meet ...

JLL

Data Collection Specialist II

Boston, MA · Remote

DATA COLLECTION SPECIALIST - Level II * Performs information gathering for data analytics ... Candidate must have strong time management and problem-solving skills, with the ability to meet ...

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All JobsCollection Manager JobsCollection Manager Jobs in Boston, MA

Collection Manager information

See Boston, MA salary details

$33.8K

$64K

$118.8K

How much do collection manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for collection manager in Boston, MA is $63,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $71,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Collection Managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What is the work of collection manager?

A collection manager oversees the acquisition, organization, preservation, and display of collections such as art, artifacts, or library materials. They develop policies, manage staff, and ensure proper documentation using cataloging systems, often requiring knowledge of conservation and relevant certifications.

What Does a Collection Manager Do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are collection managers?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What job makes $10,000 a month without a degree?

A Collection Manager typically does not earn $10,000 a month without a degree; this salary level is more common in high-paying roles such as sales executives, real estate brokers, or entrepreneurs. These positions often require strong skills, experience, and sometimes certifications but not necessarily a formal degree. High earnings in such roles depend on performance, industry, and location.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Collections Manager in large organizations, with salaries often exceeding $80,000 annually. These positions require extensive experience, strong negotiation skills, and knowledge of credit laws and debt recovery strategies.

What are the key skills and qualifications needed to thrive as a Collection Manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
More about Collection Manager jobs
What are the most commonly searched types of Collection jobs in Boston, MA? The most popular types of Collection jobs in Boston, MA are:
What are popular job titles related to Collection Manager jobs in Boston, MA? For Collection Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Collection Manager jobs in Boston, MA look for? The top searched job categories for Collection Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Collection Manager jobs? Cities near Boston, MA with the most Collection Manager job openings:
Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Boston, MA as of June 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $63,981 per year, or $30.8 per hour.
Collection Assistant, Full-Time, Onsite Marlboro MA

Collection Assistant, Full-Time, Onsite Marlboro MA

Digital Federal Credit Union

Marlborough, MA • On-site

$20/hr

Full-time

Posted 18 days ago

Digital Federal Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Schedule

Monday through Friday 8a-5p

What You’ll Do

Summary/Objective:

To provide skilled clerical and administrative support to the Bankruptcy, Foreclosure and Recovery Administrators, Collectors, and the department as a whole, to facilitate in day to day efficient operation of the department

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

  • Receive, document, sort, and deliver incoming mail and distribute correspondence via mail, email, fax, etc.
  • Make timely collection of outgoing mail
  • Assist the Collection Department by answering hunt group inquiries, fielding calls, and assisting internal and external members as appropriate.
  • Process payments for delinquent, bankrupt, CCCS, charged off, and other accounts that are being worked in the Collection Department.
  • Process charge off on accounts
  • Generating letters associated with functions of the Collections department, such as but not limited to loss policy letters, Right to Cure letters, Voluntary Surrender, etc.
  • Process transfer requests from collectors and/or team leaders
  • Review, research, and respond to credit disputes
  • Prepare invoices for management review and approval
  • Assist the Recovery or Administrative area with referral of accounts to attorneys and collection agencies, as well as documentation of these accounts.
  • Order and maintain office supplies and inventory
  • Review, process, document, and track wellness and/or Amend-a-Note requests
  • Assist the Collection Department with gathering documentation, pulling loan files, credit bureau reports, filing paperwork, typing, mailing, etc.
  • Perform general administrative and clerical duties including photocopying, scanning, faxing, emailing, and mailing
  • Assist Collection Manager and Assistant Collection Manager with special projects.
  • Participate in cross-training with department Specialists
  • Perform other job-related duties as assigned by Managers(s).

What You’ll Need

Education and Experience Requirements:

  • High School Diploma or equivalent is required
  • Previous administrative experience or work in public service preferred
  • Proficiency in Microsoft Applications (Word, Excel, PowerPoint, Outlook) and the Internet. May be required to learn and use other software applications.
  • Strong verbal and written communication skills
  • Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality
  • Able to work in a fast-paced environment
  • Ability to work independently
  • Well organized, effective time management, prioritize and manage workload for optimum efficiency

Additional Eligibility Requirements:

  • General knowledge of financial institutions and Credit Union operations
  • Professional telephone etiquette

What We Do

DCU is the largest credit union headquartered in New England – serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares.

DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you’re applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to career@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

DCU is not currently offering Visa transfer/ sponsorship for this position.

Expected Pay Range

$20.00

#INDMI

What Digital Federal Credit Union employees say

Pay

Hours and flexibility

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