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Debt Collector Jobs in Boston, MA (NOW HIRING)

CACI International, Inc.

OSINT Collector

Lexington, MA · On-site

$78K - $165K/yr

OSINT Collector Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of ...

Marblehead

Treasurer

Marblehead, MA · On-site

... debt administration, and public sector financial management. The Treasurer works collaboratively with the Deputy Tax Collector/Asst. Treasurer, municipal leadership, financial institutions, auditors ...

Town of Marblehead

Treasurer

Marblehead, MA · On-site

... debt administration, and public sector financial management. The Treasurer works collaboratively with the Deputy Tax Collector/Asst. Treasurer, municipal leadership, financial institutions, auditors ...

Marblehead

Treasurer

Marblehead, MA · On-site

$83K - $112K/yr

... debt administration, and public sector financial management. The Treasurer works collaboratively with the Deputy Tax Collector/Asst. Treasurer, municipal leadership, financial institutions, auditors ...

Town of Marblehead

Treasurer

Marblehead, MA · On-site

... debt administration, and public sector financial management. The Treasurer works collaboratively with the Deputy Tax Collector/Asst. Treasurer, municipal leadership, financial institutions, auditors ...

Kaizen Stackup

Collections Specialist

Boston, MA · On-site

$20 - $27.25/hr

Professional certification such as Certified Commercial Collector (CCC) or Credit Business Associate (CBA) * Experience with enterprise resource planning (ERP) systems * Knowledge of legal billing ...

Kaizen Stackup

Collections Specialist

Boston, MA

$55K - $65K/yr

Professional certification such as Certified Commercial Collector (CCC) or Credit Business Associate (CBA) * Experience with enterprise resource planning (ERP) systems * Knowledge of legal billing ...

Bigbelly

Accounts Receivable Specialist

Needham, MA · On-site

$60K - $70K/yr

Receipt of checks and preparation of bank deposits as needed * Assist Accounting Manager with credit reviews of customers and determine payment terms to minimize bad debt risk * Review customer and ...

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All JobsDebt Collector JobsDebt Collector Jobs in Boston, MA

Debt Collector information

See Boston, MA salary details

$8

$19

$28

How much do debt collector jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for debt collector in Boston, MA is $19.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $21.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of debt collection laws, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and payment processing tools is often required. Excellent communication, resilience, and problem-solving skills help build rapport with clients and handle challenging conversations. These competencies are crucial for maximizing debt recovery while maintaining compliance and positive client relations.

What are some common challenges faced by debt collectors, and how can they handle them effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, meeting collection targets, and managing high call volumes. Effective communication and strong negotiation skills are key to overcoming these obstacles, as is maintaining professionalism and empathy during difficult conversations. Many organizations provide training and support to help collectors handle objections, comply with regulations, and manage stress, making it important for job seekers to seek out employers with robust support systems.

What is a debt collector?

The job of a debt collector is to collect on a debt that a person owes, like a late credit card or mortgage payment. They often work for a debt collection agency or for a creditor who is seeking a debtor. Their duties may entail finding the debtor, contacting them by phone or mail, and negotiating payments. Debt collection is regulated by the federal government. Collection agencies may use internal collectors or contract out to another firm.

What is the difference between Debt Collector vs Credit Analyst?

AspectDebt CollectorCredit Analyst
Required CredentialsHigh school diploma; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field
Work EnvironmentCollections agencies, banks, or healthcare providersBanks, financial institutions, or credit bureaus
Employer & Industry UsagePrimarily in debt recovery and collectionsInvolved in assessing creditworthiness and risk analysis
Common Search & Comparison IntentUnderstanding debt recovery rolesEvaluating credit risk and financial health

While both roles are involved in finance, a Debt Collector focuses on recovering unpaid debts, often working directly with delinquent accounts. A Credit Analyst assesses creditworthiness to determine lending risks. The roles differ in responsibilities, credentials, and work environments, but both are essential in financial operations.

More about Debt Collector jobs
What are the most commonly searched types of Debt Collector jobs in Boston, MA? The most popular types of Debt Collector jobs in Boston, MA are:
What are popular job titles related to Debt Collector jobs in Boston, MA? For Debt Collector jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Debt Collector jobs in Boston, MA look for? The top searched job categories for Debt Collector jobs in Boston, MA are:
What cities near Boston, MA are hiring for Debt Collector jobs? Cities near Boston, MA with the most Debt Collector job openings:
Debt Collector jobs near you
Infographic showing various Debt Collector job openings in Boston, MA as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $41,551 per year, or $20 per hour.

Call Center Debt Collector - Law Firm

Zwicker & Associates, P.C.

Andover, MA • On-site

$16.25 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Zwicker & Associates rating

4.6

Company rating: 4.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

34th of 34 rated law firms

Job description

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, with offices across the United States.
Zwicker & Associates is currently seeking Debt Collectors to join our team. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $19.25-$21.00 per hour, based on relevant experience, with uncapped bonus potential. We offer a $500 Retention Bonus for all new Collectors who remain actively employed with us for six months.
The office is located at 80 Minuteman Road Andover, MA 01810. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM.
Benefits
  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Paid time off

Responsibilities of Debt Collectors
  • Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them.
  • Record accurate and detailed notes; update account status and card members' information into the computer system
  • Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives
  • Comply with policies and procedures of Zwicker & Associates, P.C.
  • Comply with FDCPA and state consumer protection laws
  • Other duties as assigned

Requirements
  • Above-average administrative and phone skills
  • Debt collectors must have strong negotiation skills
  • Excellent communication skills
  • Well-organized, results-driven
  • Effective decision-making skills
  • Strong listening, interpersonal, oral, and written communication skills
  • Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
  • Be able to operate a computer, phone, or equivalent device
  • Be able to complete a minimum of a 40-hour flexible workweek schedule
  • Be able to read and comprehend position-specific documents and correspondence

Physical Qualifications
  • Be able to lift five pounds or greater
  • Be able to sit 90% of the workday at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to concentrate and use critical thinking

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance; long-term disability insurance; life insurance; compensated time off; paid holidays; and a 401 (k) with a match. No phone calls, no agencies; EOE, drug-free workplace.
Please review our Applicant Privacy Notice:
http://www.zwickerpc.com/job-applicant-privacy-notice/
Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

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