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Remote Debt Collector Jobs in Boston, MA (NOW HIRING)

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Default Associate

Wakefield, MA · On-site +1

$22.74 - $36.55/hr

Handle more complex inquiries that require an experienced Collector. * Generate customer correspondence (all available channels). * Process servicing requests. & log customer complaints. * Identify ...

Customer Representative

Boston, MA · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Customer Representative

Boston, MA · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Ability to work a hybrid schedule (4 days onsite, 1 day remote) System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce ...

Remote Debt Collector information

See Boston, MA salary details

$8

$19

$28

How much do remote debt collector jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote debt collector in Boston, MA is $19.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $21.68 per hour, depending on experience, location, and employer.

What is a remote debt collector?

A Remote Debt Collector is responsible for contacting individuals or businesses to recover overdue payments, typically via phone, email, or other digital communication methods. They negotiate payment plans, provide information on outstanding debts, and maintain records of interactions. Working remotely, they must be self-motivated, have strong communication skills, and follow legal guidelines related to debt collection. Many roles require prior customer service or collections experience, along with proficiency in relevant software tools.

What are the key skills and qualifications needed to thrive as a remote debt collector?

To thrive as a Remote Debt Collector, you need strong communication, negotiation, and organizational skills, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, payment processing tools, and call center technology is typically required. Persistence, professionalism, and the ability to stay calm under pressure are valuable soft skills in this role. These competencies are essential to efficiently recover outstanding debts while maintaining positive client relationships and complying with industry regulations.

What are some common challenges faced when working as a remote debt collector?

Remote Debt Collectors often encounter challenges such as reaching reluctant debtors, handling difficult conversations, and meeting collection targets independently. Since the position is remote, staying self-motivated and managing time effectively are key to balancing workload and maintaining productivity. Many companies provide thorough training and ongoing support, but the ability to adapt communication styles and use digital systems efficiently helps overcome daily obstacles. Successfully managing these challenges can also open up opportunities for career advancement within collections or broader customer service roles.

What are popular job titles related to Remote Debt Collector jobs in Boston, MA?

For Remote Debt Collector jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Debt Collector jobs in Boston, MA look for?

The top searched job categories for Remote Debt Collector jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Debt Collector jobs?

Cities near Boston, MA with the most Remote Debt Collector job openings:

Infographic showing various Remote Debt Collector job openings in Boston, MA as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 2% Temporary, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,551 per year, or $20 per hour.

Entry Level Leadership (Remote)

Boston, MA • Remote


American Income Life
Insurance Services • 51 - 200 employees

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

108th of 311 rated insurance

People enjoy working here

Good employer

Paid breaks


$16.50 - $22.25/hr

Full-time

Posted 11 days ago


Job description

Remote Customer Benefits Representative (Entry-Level Leadership Track)

Location: Remote (U.S.)

Schedule: Full-Time

About the Role

We are currently expanding and looking to bring on motivated individuals for a remote position with a fast-growing organization. This role focuses on helping families understand and access valuable benefits while developing leadership and communication skills.

No prior experience is required—we provide full training, mentorship, and a clear path for growth into leadership.

Who We're Looking For

Strong communication skills

Coachable and motivated individuals

Positive attitude and work ethic

Comfortable working independently in a remote setting

Leadership-minded (or open to growing into leadership)

Why This Opportunity Stands Out

No prior experience required

Fast-track advancement opportunities

Work with a supportive and driven team

Make a meaningful impact by helping families

Requirements

What You'll Do:

Meet virtually with clients to review and explain benefits

Help families access no-cost and supplemental programs

Build relationships and provide ongoing client support

Schedule and manage appointments

Work within a structured system designed for success

Benefits

Remote work (work from anywhere)

Step-by-step training and mentorship

Weekly team support and coaching

Clear advancement opportunities into leadership roles

Performance-based incentives and recognition



What American Income Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

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