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Debt Collection Jobs in Boston, MA (NOW HIRING)

Zwicker & Associates, P.C.

Associate Attorney

Foxboro, MA · On-site

$80K - $100K/yr

C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991 ...

Zwicker & Associates, P.C.

Associate Attorney

Foxboro, MA · On-site

$80K - $100K/yr

C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991 ...

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All JobsDebt Collection JobsDebt Collection Jobs in Boston, MA

Debt Collection information

See Boston, MA salary details

$7

$24

$39

How much do debt collection jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for debt collection in Boston, MA is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.06 per hour, depending on experience, location, and employer.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, the ability to handle stressful situations, and may provide on-the-job training; some positions may prefer prior experience in collections or customer service. Licensing or registration may be required depending on state regulations.

What are the key skills and qualifications needed to thrive as a Debt Collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

How much money do debt collectors make?

Debt collectors typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and whether they work for a company or independently. Many positions include commission or bonuses based on recovery rates, and strong communication skills are essential for success in this role.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

How much do debt collectors earn?

Debt collectors typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and employer. Many positions include commission or bonuses based on recovery performance, and strong communication skills are essential for success in this role.

What jobs pay 4000 a week without a degree?

In debt collection, high earnings of $4,000 or more per week are uncommon without experience or specialized skills. Most roles in this field pay hourly or commission-based, with top collectors earning higher incomes through performance, but reaching $4,000 weekly typically requires advanced skills, certifications, or managerial positions. Alternative high-paying jobs without a degree include sales, real estate, or certain trades, but they also depend on experience and performance.
What are popular job titles related to Debt Collection jobs in Boston, MA? For Debt Collection jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Debt Collection jobs in Boston, MA look for? The top searched job categories for Debt Collection jobs in Boston, MA are:
What cities near Boston, MA are hiring for Debt Collection jobs? Cities near Boston, MA with the most Debt Collection job openings:
Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Boston, MA as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,964 per year, or $25 per hour.
Senior Cash Collections Specialist (Accounts Receivable)

Senior Cash Collections Specialist (Accounts Receivable)

3ds

Waltham, MA • On-site

$21.75 - $27.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 20 days ago

Job description

Role & Responsibilities
DASSAULT SYSTEMES, the 3DEXPERIENCE Company, provides businesses and people with virtual universes to imagine sustainable innovations. Serving over 250,000 clients in 11 industries, from high-tech to life sciences, fashion to transportation, we help businesses and people around the world to create sustainable innovations for today and tomorrow
Our team has an immediate opening for a Cash Collections Specialist (Accounts Receivable) in our Waltham, MA office (onsite role).This role is responsible for activities related to Cash Collections as well as some account reconciliations, credit card payments, refund requests, and online sales. To monitor and coordinate the interface and all Accounts Receivable / Cash Collections activities in coordination with our Cash Applications team located in India
Collections & Portfolio Management
• Ensure the collection of outstanding receivables for a high-volume portfolio of key accounts and partners, while maintaining a high standard of client relationship and adherence to payment terms.
• Proactively follow up with clients via phone and email to secure timely payments, prevent escalations, and resolve potential issues at an early stage.
• Reduce overdue balances, DSO, and bad debt provisions through prioritized and accurate portfolio management.
• Negotiate payment arrangements and escalate high-risk accounts in a timely and structured manner to Credit Management
• Operate in compliance with federal, state, and local debt collection regulations, including the Fair Debt Collection Practices Act (FDCPA).
Reconciliations
• Perform regular account reconciliations (debits/credits) to ensure alignment between customer accounts and internal financial records.
• Investigate and resolve discrepancies, unapplied cash, and billing disputes with a high degree of accuracy.
• Dispute Management & Cross-Functional Collaboration
• Handle disputes in close collaboration with internal teams - Order Management, Billing, Credit Control, and Sales - to accelerate resolution and minimize revenue at risk.
• Act as a key liaison between external customers and internal departments, ensuring issues are addressed promptly and professionally.
• Build and maintain trust-based relationships with customers, partners, and senior-level stakeholders across a complex external ecosystem.
• Forecasting, Reporting & Closing
• Deliver monthly and quarterly cash forecasts with a high degree of accuracy to Geo local management
• Prepare and maintain aging reports, KPI dashboards, and ad-hoc analyses for management review.
• Participate actively in month-end and quarter-end closing tasks, including AR reporting and bad debt provision calculations.
• Analyze collection trends, DSO evolution, and customer payment behaviors to identify improvement opportunities and provide ad-hoc and/or quarterly analytics to Management
Qualifications - Internal
• Bachelors' Degree, preferred but not required
• 4+ years of experience in Cash Collections with an international portfolio preferred
• B2B Cash Collections experience
• Experience working with a team that is located across the country and internationally
• Experience within the software industry is preferred
• Strong command of collection tools, with particular expertise in Sidetrade.
• Advanced proficiency in MS Office, especially Excel (pivot tables, data analysis, reporting).
• Prior experience with ERP and CRM systems, as well as exposure to customer portals.
• Solid understanding of general accounting principles and ability to reconcile accounts.
• Familiarity with DSO metrics, cash forecasting methodologies, and order-to-cash (O2C) processes.
• Working knowledge of the Fair Debt Collection Practices Act (FDCPA) and applicable debt collection regulations.
• Exceptional written and verbal communication skills, with the ability to engage effectively with internal teams, external customers, and senior-level stakeholders.
• Customer-oriented with a professional, solution-driven approach to complex and sensitive financial situations.
• Highly results-driven, with a strong sense of ownership, accountability, and attention to detail.
• Ability to work independently and manage competing priorities in a fast-paced, international environment.
• Collaborative team player with strong cross-functional coordination skills.
Inclusion statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.
Compensation & Benefits
Dassault Systèmes offers an excellent salary with potential for bonus, commensurate with experience. Benefits include a choice of plans providing comprehensive coverage for medical, dental, vision care for employee & dependents as well as employee life, short & long term disability, tuition reimbursement, immediate 401K enrollment, 401K match (50 cents on the dollar, up to the first 8% of your eligible compensation that you contribute based on match eligibility criteria), flexible time off policy, and 10 paid holidays.
Salary Pay Transparency
Compensation for the role will be commensurate with experience. The total expected compensation range will be between $55000 and $95000, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.

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