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Collection Manager Jobs in Swampscott, MA (NOW HIRING)

Fresenius Medical Care

RCM Collections - Supervisor

Waltham, MA · On-site +1

$59K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... collection procedures. Seeking incumbents proficient with EPIC. PRINCIPAL DUTIES AND ... Prepare reports for management review on a routine basis. * Participate in monthly close processes ...

JLL

Data Collection Specialist II

Boston, MA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... Candidate must have strong time management and problem-solving skills, with the ability to meet ...

JLL

Data Collection Specialist II

Boston, MA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... Candidate must have strong time management and problem-solving skills, with the ability to meet ...

Mass General Brigham

Phlebotomist II

Boston, MA · On-site

$18.50 - $23/hr

... Collection manager and Epic as necessary. -Follows procedures for obtaining "standing order" information according to department policy. -Includes all requirements in formation for the Blood Bank ...

Massgeneralbrigham

Phlebotomist II

Boston, MA · On-site

$18.50 - $23/hr

... Collection manager and Epic as necessary. -Follows procedures for obtaining "standing order" information according to department policy. -Includes all requirements in formation for the Blood Bank ...

Massgeneralbrigham

Phlebotomist II

Boston, MA · On-site

$18.50 - $23/hr

Properly retrieves electronic orders from Sunquest, Collection manager and Epic as necessary. * Follows procedures for obtaining "standing order" information according to department policy.

Mass General Brigham

Phlebotomist II

Boston, MA · On-site

$18.50 - $23/hr

Properly retrieves electronic orders from Sunquest, Collection manager and Epic as necessary. * Follows procedures for obtaining "standing order" information according to department policy.

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Collection Manager information

See Swampscott, MA salary details

$32K

$60.6K

$112.4K

How much do collection manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for collection manager in Swampscott, MA is $60,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $67,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
More about Collection Manager jobs
What cities near Swampscott, MA are hiring for Collection Manager jobs? Cities near Swampscott, MA with the most Collection Manager job openings:
Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Swampscott, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $60,566 per year, or $29.1 per hour.

RCM Collections - Supervisor

Fresenius Medical Care

Waltham, MA • On-site, Remote

$59K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Fresenius Medical Care rating

6.8

Company rating: 6.8 out of 10

Based on 1,328 frontline employees who took The Breakroom Quiz

494th of 887 rated healthcare providers

Job description

This is a REMOTE position.
PURPOSE AND SCOPE:
The Supervisor, Credit & Collections is responsible for the ongoing activities in the development, implementation and maintenance of systems, policies and procedures of the credit approval and credit collection function. The Supervisor, Credit & Collections oversees the routine analysis of accounts receivable, aging accounts, special credit arrangements and problem accounts to determine proper collection procedures. Seeking incumbents proficient with EPIC.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Supervise the daily operations of the team, including but not limited to: establishing mutual goals, assigning tasks and maintaining schedules.
  • Meet or exceed monthly cash forecast by reducing Days Sales Outstanding (DSO) to meet business and departmental goals
  • Motivate staff and foster team spirit by ensuring the team is properly trained and that communication of processes and procedures are ongoing to new hires and existing staff.
  • Monitor the team's credit & collections activities; ensuring timely and accurate completion of work.
  • Conduct regular account reviews with staff and Manager and make suggestions to resolve recurring issues.
  • Maintain assigned portfolio of accounts
  • Establish and monitor customer credit limits, reporting on them as necessary
  • Prepare reports for management review on a routine basis.
  • Participate in monthly close processes as requested.
  • Ensure audit trails are maintained in compliance with company policies and procedures; resolving outstanding issues or discrepancies as necessary.
  • Review current processes and procedures; recommending improvements for accuracy and efficiency.
  • May serve as a point of contact for customers in response to inquiries and unresolved issues.
  • Monitor the team's collections activities; ensuring timely and accurate completion of work through ongoing communication, training and motivation.
  • Provide direct supervision of the assigned team(s) through ongoing leadership and guidance; partnering with Human Resources on employee matters.
  • May serve as a liaison to cross-divisional teams.
  • Assist with various projects as assigned by a direct supervisor.
  • Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May occasionally lift and/or move up to 20 pounds.
  • Travel may be required.

SUPERVISION:
  • May be responsible for the supervision of various levels of credit & collections staff.

EDUCATION:
  • Bachelor's Degree or equivalent work experience required

EXPERIENCE AND REQUIRED SKILLS:
  • 5 - 7 years' experience as a Credit & Collections Analyst; or 2 - 3 years' experience as a Supervisor, Credit.
  • Prior experience in a multi-location billing, accounting and/or manufacturing environment preferred.
  • Strong computer skills with demonstrated proficiency in word processing, spreadsheet, and email applications.
  • Working knowledge of automated revenue management systems preferred.
  • Hands on proficiency with EPIC EMR/EHR System.
  • Detail oriented with good analytical and organizational skills.
  • Good interpersonal skills with the ability to work independently or in a team environment.
  • Excellent oral and written communication skills to effectively communicate with all levels of management and staff.

The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Annual Rate: $59,000.00 - $100,000.00
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

What Fresenius Medical Care employees say

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About Fresenius Medical Care

Sourced by ZipRecruiter

We are a Team of more than 70,000 with one guiding Principle Patients First. This promise starts with providing the most comprehensive care for people living with Chronic Kidney Disease and extends to Innovative Solutions that are redefining Healthcare and setting the industry standard. From evolving home Dialysis and Patient education programs to improving patient care to providing World Class Research and Data driven insights. Our vertically integrated network tirelessly seeks new ways to improve the quality of our Patients' lives. We believe each of us can make an impact and together we can change an industry. Our Mission is to Provide Superior care that improves the quality of life of every patient, every day, setting the standard by which others in the Healthcare Industry are judged. And none of us does it alone. We bring together the brightest minds in kidney care to Dream, Research, and Innovate.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

Year founded

1996

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