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Collections Jobs in Boston, MA (NOW HIRING)

Kaizen Stackup

Collections Specialist

Boston, MA · On-site

$55K - $65K/yr

Collections SpecialistAbout the Role We are seeking a dedicated and experienced Full-time Collections Specialist to join our dynamic team. The ideal candidate will be responsible for managing and ...

Kaizen Stackup

Collections Specialist

Boston, MA · On-site

$20 - $27.25/hr

Collections Specialist About the Role We are seeking a dedicated and experienced Full-time Collections Specialist to join our dynamic team. The ideal candidate will be responsible for managing and ...

Morrison Mahoney LLP

Collections Specialist

Boston, MA · On-site

$60K - $70K/yr

COLLECTIONS SPECIALISTWe are seeking a detail-oriented Collections Specialist to join our team. In this role, you'll be responsible for reviewing cash receipts, handling attorney appeals, and ...

Morrison Mahoney LLP

Collections Specialist

Boston, MA · Hybrid

$60K - $70K/yr

COLLECTIONS SPECIALIST We are seeking a detail-oriented Collections Specialist to join our team. In this role, you'll be responsible for reviewing cash receipts, handling attorney appeals, and ...

Morrison Mahoney LLP

Collections Specialist

Boston, MA · On-site

$60K - $70K/yr

COLLECTIONS SPECIALIST We are seeking a detail-oriented Collections Specialist to join our team. In this role, you'll be responsible for reviewing cash receipts, handling attorney appeals, and ...

Enovis

Billing & Collections Specialist

Billerica, MA · On-site

$19.50 - $26.50/hr

Billing and Collections Specialist Reports To: Manager, Billing & Collections Location: Billerica, MA, Lewisville, Texas Business Unit: Revenue Cycle Management Role Summary: The Billing ...

Soni Resources

Collections Analyst

Stoughton, MA · On-site

$49K/yr

The Collections Specialist is responsible for managing and collecting outstanding accounts receivable balances from customers. This role focuses on reducing delinquency, maintaining positive customer ...

Enovis

Billing & Collections Specialist

Billerica, MA · On-site

$19.50 - $26.50/hr

Billing and Collections Specialist Reports To: Manager, Billing & Collections Location: Billerica, MA, Lewisville, Texas Business Unit: Revenue Cycle Management Role Summary: The Billing ...

Tier3MD

Collections Specialist

Westborough, MA · On-site

$50K - $55K/yr

Position Overview The Collections Specialist position is responsible for managing and collecting all of the outstanding accounts receivables from customers and vendors. In addition, they are ...

KabaFusion

Medical Collections Specialist

Lexington, MA · On-site

$22 - $26/hr

Come join an exciting and innovative company that puts the "care" back in healthcare! Why do Medical Collections Specialists want to work here? The reason people love working for KabaFusion is ...

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All JobsCollections JobsCollections Jobs in Boston, MA

Collections information

See Boston, MA salary details

$14

$23

$32

How much do collections jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for collections in Boston, MA is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.11 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Boston, MA?

The most popular types of Collections jobs in Boston, MA are:

What cities near Boston, MA are hiring for Collections jobs?

Cities near Boston, MA with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $48,504 per year, or $23.3 per hour.

Collections Specialist

Kaizen Stackup

Boston, MA • On-site

$55K - $65K/yr

Full-time

Re-posted 7 days ago

Job description

Collections SpecialistAbout the Role

We are seeking a dedicated and experienced Full-time Collections Specialist to join our dynamic team. The ideal candidate will be responsible for managing and executing collection activities to ensure timely payment of outstanding accounts. This role requires a detail-oriented individual with excellent communication skills and a strong understanding of collections processes, billing procedures, and payment processing.

Key Responsibilities
  • Manage a portfolio of delinquent accounts and implement effective collection strategies to recover outstanding balances
  • Conduct thorough account reviews and analyze customer payment histories to identify potential risks and opportunities
  • Initiate and maintain regular contact with customers via phone, email, and written correspondence to resolve payment issues
  • Negotiate payment arrangements and settlement agreements with customers, ensuring compliance with company policies and legal regulations
  • Process payments accurately and efficiently, updating account information in real-time
  • Collaborate with internal departments, including Sales, Customer Service, and Legal, to address complex account issues and disputes
  • Maintain detailed records of all collection activities, including customer interactions, payment arrangements, and account status updates
  • Generate and analyze reports on collection performance, identifying trends and areas for improvement
  • Stay up-to-date with relevant laws, regulations, and industry best practices in collections and credit management
  • Assist in the development and implementation of new collection strategies and process improvements
  • Participate in training sessions and share knowledge with team members to enhance overall department performance
QualificationsRequired:
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field
  • Minimum of 3 years of experience in collections, accounts receivable, or a similar role within the legal or insurance industries
  • Proficiency in collections software, billing systems, and payment processing platforms
  • Strong understanding of collections laws, regulations, and industry best practices
  • Excellent verbal and written communication skills, with the ability to interact professionally with customers and internal stakeholders
  • Demonstrated ability to negotiate effectively and resolve conflicts
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting
  • Ability to work independently and as part of a team in a fast-paced environment
  • High level of attention to detail and accuracy in data entry and financial transactions
Preferred:
  • Professional certification such as Certified Commercial Collector (CCC) or Credit Business Associate (CBA)
  • Experience with enterprise resource planning (ERP) systems
  • Knowledge of legal billing and collection practices
Key Competencies
  • Customer Focus: Ability to maintain a professional and courteous demeanor while dealing with challenging customer situations
  • Communication: Excellent verbal and written communication skills, with the ability to adapt communication style to different audiences
  • Negotiation: Strong negotiation skills to reach mut