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Collections Jobs in Boston, MA (NOW HIRING)

Kaizen Stackup

Collections Specialist

Boston, MA

$55K - $65K/yr

Collections SpecialistAbout the Role We are seeking a dedicated and experienced Full-time Collections Specialist to join our dynamic team. The ideal candidate will be responsible for managing and ...

Kaizen Stackup

Collections Specialist

Boston, MA · On-site

$20 - $27.25/hr

Collections Specialist About the Role We are seeking a dedicated and experienced Full-time Collections Specialist to join our dynamic team. The ideal candidate will be responsible for managing and ...

Robert Half

Collections Specialist

Westborough, MA · On-site

$54K - $58K/yr

We are looking for a Collections Specialist to support timely payment recovery and maintain strong customer relationships for our team in Westborough, Massachusetts. In this role, you will work ...

MIT Human Resources

Collections Care Associate

Cambridge, MA

$19.25 - $26.25/hr

COLLECTIONS CARE ASSOCIATE , Libraries , to be responsible for the physical care, security, movement, and basic preservation of MIT Libraries' collections. Reporting to the Head of the Department of ...

Fenwick & West LLP

Collections Specialist

Boston, MA · Hybrid

$76K - $107K/yr

Fenwick is seeking a Collections Specialist that will be responsible for the day-to-day management of assigned accounts to support timely collection of outstanding balances. This role will interact ...

Morrison Mahoney LLP

Collections Specialist

Boston, MA · On-site

$60K - $70K/yr

COLLECTIONS SPECIALIST We are seeking a detail-oriented Collections Specialist to join our team. In this role, you'll be responsible for reviewing cash receipts, handling attorney appeals, and ...

Morrison Mahoney LLP

Collections Specialist

Boston, MA · On-site

$60K - $70K/yr

COLLECTIONS SPECIALIST We are seeking a detail-oriented Collections Specialist to join our team. In this role, you'll be responsible for reviewing cash receipts, handling attorney appeals, and ...

Morrison Mahoney LLP

Collections Specialist

Boston, MA · Hybrid

$60K - $70K/yr

COLLECTIONS SPECIALIST We are seeking a detail-oriented Collections Specialist to join our team. In this role, you'll be responsible for reviewing cash receipts, handling attorney appeals, and ...

ICP Group

Credit & Collections Manager

Andover, MA · On-site

This role is responsible for driving cash collections, reducing aged receivables, evaluating customer creditworthiness, and managing customer deductions, rebates, credits, and disputes. The ideal ...

ICP Group

Credit & Collections Manager

Andover, MA · On-site

This role is responsible for driving cash collections, reducing aged receivables, evaluating customer creditworthiness, and managing customer deductions, rebates, credits, and disputes. The ideal ...

Kelly Services

Collections Representative

Chelmsford, MA · On-site

$32 - $37/hr

How about this one? We're seeking a Collections Representative to work at a premier medical technology organization in Chelmsford, MA. With us, it's all about finding the job that's just right.

Soni Resources

Collections Analyst

Stoughton, MA · On-site

$49K/yr

The Collections Specialist is responsible for managing and collecting outstanding accounts receivable balances from customers. This role focuses on reducing delinquency, maintaining positive customer ...

Tier3MD

Collections Specialist

Westborough, MA

$50K - $55K/yr

Position Overview The Collections Specialist position is responsible for managing and collecting all of the outstanding accounts receivables from customers and vendors. In addition, they are ...

KabaFusion

Medical Collections Specialist

Lexington, MA · On-site

$22 - $26/hr

Come join an exciting and innovative company that puts the "care" back in healthcare! Why do Medical Collections Specialists want to work here? The reason people love working for KabaFusion is ...

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All JobsCollections JobsCollections Jobs in Boston, MA

Collections information

See Boston, MA salary details

$14

$23

$32

How much do collections jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for collections in Boston, MA is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.11 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and may work with specialized software to track accounts and document interactions. The role typically requires attention to detail and adherence to legal and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

How can I make 2000 a week working from home?

A collections specialist can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, attention to detail, and experience with debt recovery processes. Achieving this income may involve handling high-volume accounts, working overtime, or earning performance-based bonuses. Building expertise in negotiation and using collection software can also improve earning potential.

What jobs pay 4000 a week without a degree?

In collections, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $4,000 weekly, especially with experience and performance-based bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but typically do not require a college degree. Earnings depend on the employer, location, and individual performance.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.
What are the most commonly searched types of Collections jobs in Boston, MA? The most popular types of Collections jobs in Boston, MA are:
What are popular job titles related to Collections jobs in Boston, MA? For Collections jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Boston, MA look for? The top searched job categories for Collections jobs in Boston, MA are:
What cities near Boston, MA are hiring for Collections jobs? Cities near Boston, MA with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Boston, MA as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,501 per year, or $23.3 per hour.
Collections Specialist

Collections Specialist

Complete Staffing Solutions

Marlborough, MA • Hybrid

$28/hr

Full-time

Posted 5 days ago

Job description

Location: Marlborough, MA (Hybrid)
Schedule: Monday–Friday, 8:30 AM–5:00 PM
Pay: Up to $28/hour

We are seeking a motivated Collections Specialist to join our growing team in Marlborough, MA. This hybrid opportunity offers the flexibility of working Monday–Wednesday in the office and Thursday–Friday remotely. The ideal candidate will have prior collections experience, preferably in a business-to-business (B2B) environment, although candidates with strong consumer collections experience are encouraged to apply.

Responsibilities
  • Manage the collection and resolution of past-due invoices while maintaining positive customer relationships.
  • Make daily outbound collection calls and follow up on outstanding accounts.
  • Respond to customer inquiries professionally and work collaboratively to establish payment arrangements.
  • Generate and review aging reports, providing updates and commentary on delinquent accounts.
  • Investigate and resolve billing discrepancies, payment disputes, and credit-related issues.
  • Process billing adjustments and refund requests as needed.
  • Partner with internal Sales and Contracts teams to resolve account concerns.
  • Monitor payment activity and ensure timely follow-up on outstanding balances.
  • Deliver exceptional customer service to both internal and external customers.
  • Assist with invoicing, statements, and customer support as a backup to other team members.
  • Identify opportunities to improve collections processes and overall customer experience.
Qualifications
  • Previous collections experience required; B2B collections experience preferred, but consumer collections experience will also be considered.
  • Strong communication, negotiation, and customer service skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Strong analytical and problem-solving abilities.
  • Proficiency with Microsoft Office, particularly Excel and Outlook.
  • Detail-oriented with excellent organizational and time management skills.
  • Positive attitude and ability to work both independently and collaboratively.

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About Complete Staffing Solutions

Sourced by ZipRecruiter

Complete Staffing Solutions, Inc., based in Marlborough, MA, US, is an industry expert in the provision of staffing and recruitment services. With years of experience, the company has built a comprehensive network that allows it to offer solutions to different sectors, including healthcare, information technology (IT), finance, and administration, among others. The official website is completestaffingsolutions.com. Founded by a team that understands the importance of human capital in every organization, the company mainly focuses on meeting its client's specific staffing needs, regardless of the size or industry. The company's mission revolves around connecting businesses with skilled professionals globally, striving for excellence, and maintaining a superior level of customer service.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Marlborough, MA, US

Year founded

2002

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