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Collections Manager Jobs in Boston, MA (NOW HIRING)

Roessel Joy

Assistant Collections Manager

Stoughton, MA · On-site

Supervise, mentor, and develop a team ofCollections Specialists responsible for managing accounts associated witha recent acquisition * Oversee daily collections activities, ensuringtimely follow-up ...

New

Cherry Bekaert

Collections Coordinator

Lexington, MA · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

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Collections Manager information

See Boston, MA salary details

$33.7K

$63.8K

$118.5K

How much do collections manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for collections manager in Boston, MA is $63,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $71,200.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Boston, MA?

The most popular types of Collections jobs in Boston, MA are:

What are popular job titles related to Collections Manager jobs in Boston, MA?

For Collections Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Boston, MA look for?

The top searched job categories for Collections Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Collections Manager jobs?

Cities near Boston, MA with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Boston, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $63,795 per year, or $30.7 per hour.

Assistant Collections Manager

Roessel Joy

Stoughton, MA • On-site

Full-time

Posted 3 days ago

New

Job description


Key Responsibilities
  • Supervise, mentor, and develop a team ofCollections Specialists responsible for managing accounts associated witha recent acquisition
  • Oversee daily collections activities, ensuringtimely follow-up on outstanding receivables and adherence to companypolicies
  • Monitor aging reports, identify high-riskaccounts, and implement strategies to mitigate credit exposure
  • Partner with the National Credit &Collections Manager to align team performance with overall departmentgoals and KPIs
  • Collaborate cross-functionally with Sales,Customer Service, and Billing teams to resolve disputes and improvecustomer experience
  • Review and approve payment plans, credit holds,and account escalations as needed
  • Analyze portfolio performance and prepare regularreporting on collections metrics, trends, and cash forecasts
  • Assist in the integration of acquired accounts,including process standardization and system alignment
  • Identify and implement process improvements toenhance efficiency and scalability of collections operations
  • Ensure compliance with internal controls, companypolicies, and relevant regulations

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