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Collections Manager Jobs in Boston, MA (NOW HIRING)

Morrison Mahoney LLP

Collections Specialist

Boston, MA · Hybrid

$60K - $70K/yr

As a Collections Specialist, you'll play a key role in ensuring the smooth management of payment processes, working closely with attorneys, clients, and internal teams to resolve outstanding balances.

Morrison Mahoney LLP

Collections Specialist

Boston, MA · On-site

$60K - $70K/yr

As a Collections Specialist, you'll play a key role in ensuring the smooth management of payment processes, working closely with attorneys, clients, and internal teams to resolve outstanding balances.

Soni Resources

Collections Analyst

Stoughton, MA · On-site

$49K/yr

The Collections Specialist is responsible for managing and collecting outstanding accounts receivable balances from customers. This role focuses on reducing delinquency, maintaining positive customer ...

Kelly Services

Collections Representative

Chelmsford, MA · On-site

$32 - $37/hr

Can multitask, manage deadlines, and work effectively as part of a team. * Have experience with ... Apply to be a Collections Representative today! As part of our promise to talent, Kelly supports ...

Tier3MD

Collections Specialist

Westborough, MA · On-site

$50K - $55K/yr

Managing the collection efforts/calls for accounts receivable portfolio as part of a Team Collection Goal. * Documenting daily collections activity allowing other eClinicalWorks Team Members ability ...

KabaFusion

Medical Collections Specialist

Lexington, MA · On-site

$22 - $26/hr

As a Medical Collections Specialist, you are responsible for managing and resolving outstanding patient accounts and insurance claims. This involves contacting insurance companies to collect payments ...

eClinicalWorks

Collections Specialist

Westborough, MA · On-site

$50K - $55K/yr

Managing the collection efforts/calls for accounts receivable portfolio as part of a Team Collection Goal. * Documenting daily collections activity allowing other eClinicalWorks Team Members ability ...

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Collections Manager information

See Boston, MA salary details

$33.7K

$63.8K

$118.5K

How much do collections manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for collections manager in Boston, MA is $63,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $71,200.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Boston, MA? The most popular types of Collections jobs in Boston, MA are:
What are popular job titles related to Collections Manager jobs in Boston, MA? For Collections Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Boston, MA look for? The top searched job categories for Collections Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Collections Manager jobs? Cities near Boston, MA with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Boston, MA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $63,821 per year, or $30.7 per hour.

Collections Specialist

Morrison Mahoney LLP

Boston, MA • Hybrid

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

COLLECTIONS SPECIALIST

We are seeking a detail-oriented Collections Specialist to join our team. In this role, you'll be responsible for reviewing cash receipts, handling attorney appeals, and ensuring timely follow-ups on overdue balances. The ideal candidate will be organized, proactive, and able to communicate effectively with clients, attorneys, and internal teams.

We offer a competitive salary ranging from $60,000 to $70,000, commensurate with experience, in addition to benefits such as hybrid work arrangements (after an introductory period), Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Flexible Paid Time Off, Parental Leave, Military Leave, and Employee Discounts.

Why Join Morrison Mahoney?

We are proud to be recognized as one of the premier litigation law firms in the Northeast. As a Collections Specialist, you'll play a key role in ensuring the smooth management of payment processes, working closely with attorneys, clients, and internal teams to resolve outstanding balances. You'll be empowered to make a real impact, contributing to our operational success while being supported by a collaborative and growth-focused culture that values your expertise and long-term career development.

A Day in the Life

A day in the life of a Collections Specialist is fast-paced and dynamic, where you'll take charge of reviewing cash receipts, ensuring payments are accurately posted, and proactively following up on overdue balances. You'll collaborate directly with attorneys, managing appeal requests and sending timely reminders. Every day brings new challenges - whether it's tracking outstanding invoices, updating client reports, or resolving flagged issues. If you thrive in a high-energy environment where your impact is felt across the firm, this is the role for you!

What Matters Most

Key Responsibilities:

  • Review daily payments on assigned clients, ensuring accuracy and timely posting, and handle missing payments, write-offs, and appeal requests.
  • Follow up on overdue invoices with claim reps, adjusters, and clients via email and phone, including sending letters and overdue notices to insureds.
  • Collaborate with attorneys and billing teams to manage appeal submissions, deductions, and invoice corrections, ensuring timely resolution and communication.
  • Maintain up-to-date records in ARCS, track flagged emails, and send follow-up reminders to resolve outstanding balances.
  • Provide exceptional customer service to internal teams and external clients, preparing reports and addressing inquiries related to payments and appeals.
  • Regularly update and create procedures for internal processes, ensuring smooth operations and compliance with all deadlines.

Qualifications:

  • 2+ years of experience in collections, billing, or finance, preferably in the legal or insurance sectors.
  • Strong attention to detail and accuracy in payment processing and invoice reconciliation.
  • Excellent communication skills, both written and verbal, for liaising with attorneys, clients, and internal teams.
  • Ability to manage multiple tasks and deadlines efficiently while maintaining high-quality work.
  • Proficiency with Outlook, Word, ARCS, and other relevant software.
  • Solid problem-solving skills to resolve payment discrepancies and billing issues.
  • Strong customer service mindset, with a focus on building effective relationships with internal and external stakeholders.
  • Collaborative team player with strong time management and prioritization abilities.

Let's Connect!

We invite you to apply today. Be a part of Morrison Mahoney's long-standing tradition of excellence in litigation.

Apply