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Collections Jobs in Framingham, MA (NOW HIRING)

Robert Half

Collections Specialist

Billerica, MA · On-site

$23.75 - $27.50/hr

We are looking for a Collections Specialist to support receivables and account resolution efforts for a long-term contract opportunity. This position focuses on managing commercial and consumer ...

New

Kaizen Stackup

Collections Specialist

Boston, MA · On-site

$55K - $65K/yr

Collections SpecialistAbout the Role We are seeking a dedicated and experienced Full-time Collections Specialist to join our dynamic team. The ideal candidate will be responsible for managing and ...

Kaizen Stackup

Collections Specialist

Boston, MA · On-site

$20 - $27.25/hr

Collections Specialist About the Role We are seeking a dedicated and experienced Full-time Collections Specialist to join our dynamic team. The ideal candidate will be responsible for managing and ...

Robert Half

Collections Specialist

Milford, MA · On-site

$24.70 - $28.60/hr

We are looking for a Collections Specialist to support a detail-oriented services organization. This long-term contract opportunity is ideal for someone who can manage receivables with accuracy ...

Morrison Mahoney LLP

Collections Specialist

Boston, MA · On-site

$60K - $70K/yr

COLLECTIONS SPECIALISTWe are seeking a detail-oriented Collections Specialist to join our team. In this role, you'll be responsible for reviewing cash receipts, handling attorney appeals, and ...

Morrison Mahoney LLP

Collections Specialist

Boston, MA · On-site

$60K - $70K/yr

COLLECTIONS SPECIALIST We are seeking a detail-oriented Collections Specialist to join our team. In this role, you'll be responsible for reviewing cash receipts, handling attorney appeals, and ...

Morrison Mahoney LLP

Collections Specialist

Boston, MA · Hybrid

$60K - $70K/yr

COLLECTIONS SPECIALIST We are seeking a detail-oriented Collections Specialist to join our team. In this role, you'll be responsible for reviewing cash receipts, handling attorney appeals, and ...

ICP Group

Credit & Collections Manager

Andover, MA · On-site

This role is responsible for driving cash collections, reducing aged receivables, evaluating customer creditworthiness, and managing customer deductions, rebates, credits, and disputes. The ideal ...

ICP Group

Credit & Collections Manager

Andover, MA · On-site

This role is responsible for driving cash collections, reducing aged receivables, evaluating customer creditworthiness, and managing customer deductions, rebates, credits, and disputes. The ideal ...

Soni Resources

Collections Analyst

Stoughton, MA · On-site

$49K/yr

The Collections Specialist is responsible for managing and collecting outstanding accounts receivable balances from customers. This role focuses on reducing delinquency, maintaining positive customer ...

Tier3MD

Collections Specialist

Westborough, MA · On-site

$50K - $55K/yr

Position Overview The Collections Specialist position is responsible for managing and collecting all of the outstanding accounts receivables from customers and vendors. In addition, they are ...

KabaFusion

Medical Collections Specialist

Lexington, MA · On-site

$22 - $26/hr

Come join an exciting and innovative company that puts the "care" back in healthcare! Why do Medical Collections Specialists want to work here? The reason people love working for KabaFusion is ...

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Collections information

See Framingham, MA salary details

$13

$22

$31

How much do collections jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for collections in Framingham, MA is $22.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Framingham, MA? The most popular types of Collections jobs in Framingham, MA are:
What job categories do people searching Collections jobs in Framingham, MA look for? The top searched job categories for Collections jobs in Framingham, MA are:
What cities near Framingham, MA are hiring for Collections jobs? Cities near Framingham, MA with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Framingham, MA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,924 per year, or $22.1 per hour.

Collections Specialist

Robert Half

Billerica, MA • On-site

$23.75 - $27.50/hr

Temporary

Posted 3 days ago

New

Job description

We are looking for a Collections Specialist to support receivables and account resolution efforts for a long-term contract opportunity. This position focuses on managing commercial and consumer collections, maintaining accurate account records, and working closely with internal teams to resolve billing issues efficiently. The ideal candidate brings strong experience in collection processes, a detail-oriented communication style, and hands-on proficiency with Oracle and SAP.
Responsibilities:
• Manage commercial and consumer accounts to drive timely payment resolution and reduce outstanding balances.
• Review account activity, identify delinquent trends, and follow up with customers through appropriate collection methods.
• Investigate billing questions and coordinate with internal departments to resolve discrepancies affecting payment status.
• Maintain complete and accurate documentation of collection efforts, customer communications, and account updates within system records.
• Reconcile account details and support credit and collections activities to improve cash flow and account accuracy.
• Use Oracle and SAP to monitor receivables, update account information, and track collection progress.
• Prepare status updates on aging accounts and escalate high-risk items when additional action is needed.• Experience handling both commercial and consumer collections in a business environment.
• Working knowledge of credit and collections practices, including account follow-up and payment resolution.
• Background in billing collection and broader collection process management.
• Hands-on experience using Oracle and SAP for account review, documentation, or collections tracking.
• Strong written and verbal communication skills with the ability to manage customer interactions professionally.
• High attention to detail and accuracy when updating records and reviewing account information.
• Ability to prioritize a high-volume workload and follow through on outstanding collection items.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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