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Collection Agency Sales Jobs (NOW HIRING)

Back Office Customer Service Rep

Syracuse, NY · On-site

$33.43/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... sales tax, debit/credit adjustments, deposit maintenance, suspends, vouchers, G/L activities, final bill disputes, customer directed payments, collection agency manual payments, bank issued, HEAP and ...

Back Office Customer Service Rep

Syracuse, NY · On-site

$33.43/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... sales tax, debit/credit adjustments, deposit maintenance, suspends, vouchers, G/L activities, final bill disputes, customer directed payments, collection agency manual payments, bank issued, HEAP and ...

Collection Manager

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... agencies, retailers) * Monitor team KPIs including DSO, overdue rate, and cash collection targets, and drive continuous improvement * Collaborating with Sales and Finance teams to resolve billing ...

Be Seen First

We are a national and international commercial collection agency that helps businesses recover past-due receivables while preserving valuable client relationships. This is professional B2B sales. No ...

Be Seen First

We are a national and international commercial collection agency that helps businesses recover past-due receivables while preserving valuable client relationships. This is professional B2B sales. No ...

Assists with the collection of premiums and reconciliation of accounts as needed. * Knows the ... Attends monthly agency sales meetings. * Develops a book of business. QUALIFICATIONS To perform ...

Collector

Tucson, AZ · On-site

$19.21 - $25.22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Sales in a structured sales environment * Ability to work at Corporate office in Tucson and ... a collection agency, account closure or assignment for lawsuit, as needed. 8. Acts as liaison ...

Collector

Tucson, AZ

$19.21 - $25.22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Sales in a structured sales environment • Ability to work at Corporate office in Tucson and ... a collection agency, account closure or assignment for lawsuit, as needed. 8. Acts as liaison ...

Collector

Tucson, AZ · On-site

$19.21 - $25.22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Sales in a structured sales environment • Ability to work at Corporate office in Tucson and ... a collection agency, account closure or assignment for lawsuit, as needed. 8. Acts as liaison ...

Be Seen First

Credit and Collections Specialist

Pawtucket, RI · On-site

$24 - $32/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with Sales, Customer Service, and Accounting to resolve account issues. * Recommend accounts for collection agencies or legal action when appropriate. * Process credit holds and releases ...

Collections Lead

Houston, TX · On-site

$17.75 - $23.75/hr

... sales, and project teams to resolve collection roadblocks and disputed charges Filing Notice to Owners (NTO's) and Liens Placing accounts with our 3rd Party Collection Agency Escalate unresolved or ...

Collections Lead

Houston, TX

$17.75 - $23.75/hr

... sales, and project teams to resolve collection roadblocks and disputed charges Filing Notice to Owners (NTO's) and Liens Placing accounts with our 3rd Party Collection Agency Escalate unresolved or ...

Collections Manager

Guy, AR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... agencies. * Deliver monthly global collection reports to company leadership. * Provide analysis and feedback on collection challenges arising from internal processes (e.g., sales, pricing, billing ...

Showing results 41-60

Collection Agency Sales information

See salary details

$22.5K

$81.6K

$154.5K

How much do collection agency sales jobs pay per year?

As of Aug 17, 2026, the average yearly pay for collection agency sales in the United States is $81,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $96,500.00 per year, depending on experience, location, and employer.

What is a collection agency sales?

A Collection Agency Sales job involves selling debt recovery services to businesses that need help collecting overdue payments. Sales representatives identify potential clients, explain the benefits of using a collection agency, and negotiate service agreements. Success in this role requires strong communication, negotiation, and relationship-building skills. The goal is to help businesses recover outstanding debts while ensuring compliance with industry regulations.

What are the key skills and qualifications needed to thrive in collection agency sales?

Success in Collection Agency Sales requires strong sales acumen, knowledge of debt collection processes, and experience in B2B or financial services sales. Familiarity with customer relationship management (CRM) software, phone dialer systems, and basic financial regulations is typically expected. Standout candidates demonstrate exceptional negotiation, active listening, and resilience in handling objections. These skills enable effective outreach to potential clients, navigation of complex financial agreements, and achievement of sales targets in a competitive market.

What are some typical challenges faced by professionals in collection agency sales, and how do they overcome them?

One common challenge in Collection Agency Sales is overcoming hesitation or skepticism from potential clients who may have had negative experiences with collection services in the past. Professionals address this by building trust through transparent communication, providing clear explanations of services, and offering tailored solutions that address the client's unique recovery needs. Additionally, staying up-to-date with ever-changing regulations and industry best practices is crucial for success. Most sales teams work collaboratively, sharing strategies and supporting each other in meeting their goals, which helps new members learn effective techniques and adapt quickly to the role.

More about Collection Agency Sales jobs

What are the most commonly searched types of Collection Agency Sales jobs?

The most popular types of Collection Agency Sales jobs are:

What states have the most Collection Agency Sales jobs?

States with the most job openings for Collection Agency Sales jobs include:

What job categories do people searching Collection Agency Sales jobs look for?

The top searched job categories for Collection Agency Sales jobs are:

Infographic showing various Collection Agency Sales job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $81,617 per year, or $39.2 per hour.

Back Office Customer Service Rep

National Grid

Syracuse, NY • On-site

$33.43/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 7 days ago


Job description

About us
Come join an exciting team with room for advancement! We are presently seeking Revenue Cycle Management Associates for openings in Syracuse. In addition to a starting wage of $22.61 per hour, we offer excellent benefits including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more. The salary will automatically increase after 6 months to $24.53 per hour. The maximum pay within the job series is $33.43 per hour.
Under general supervision, perform administrative and back-office duties. Perform a full range of assignments consisting of related steps, processes or methods. Exercise initiative in completing recurring work while using judgment and procedures. Perform work including, but not limited to, the following:
Job Responsibilities:
  • Open, deliver, route, scan, log and process incoming correspondence (faxes, mail, emails, return mail/email)
  • Process and track Automated Clearing House (ACH) notification, return items, online lockbox decision tools, return checks, field collector payments, return and fee reports
  • Basic account updates, field orders and outbound calls based on account parameters
  • Perform out outbound Commercial & Industrial collections calls on accounts with balances <$5,000 (excluding high risk or managed accounts) and outside collection agency work
  • Research, reconcile and resolve customer, agency, internal clients/billing owners/partners, banks inquires including account research, billing and adjustments
  • Investigate and process billing, service order, collections, payment and audit/control related systems exceptions for timely and accurate revenue recognition
  • Process financial account transactions to ensure accurate account billing, balances, revenue and General Ledger (G/L) accuracy (, disputes, sales tax, debit/credit adjustments, deposit maintenance, suspends, vouchers, G/L activities, final bill disputes, customer directed payments, collection agency manual payments, bank issued, HEAP and cross system payments)
  • Perform and coordinate revenue loss mitigation activities such as pole cuts, field collections, gas safety compliance, consumption on inactive accounts, stopped meter, theft and other loss activities
  • Communicate with external customers, business partners, vendors and other employees

Skills:
  • Excellent communication skills with external customers, vendors and other employees
  • Advanced use of computer software (Email, MS Office Suite) and office technologies
  • Solid math skills
  • Ability to investigate, review and reconcile financial transactions.
  • Ability to create and update excel or system files/reports

Qualifications:
  • High School Diploma or equivalent required (Associate's Degree preferred).
  • 1-3 years of Customer Service or Financial Business Experience in an office setting is preferred.
  • Demonstrated experience of common business applications such as Microsoft Office (MS Word, MS Excel, MS Outlook).
  • Must possess excellent interpersonal verbal and written communication skills.
  • Satisfactory completion of validated skills testing, as determined by the Company.

Step increase up to 1 year in 6 month increments.
$22.61 an hour
Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.