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Co Op Customer Service Jobs (NOW HIRING)

Prep Cook

Sacramento, CA ยท On-site

$18.75 - $24/hr

This position upholds Co-op standards including genuine customer service, department conditions, safety, productivity, and other workplace conditions in a manner that upholds the values of Sacramento ...

Deli Clerk

Sacramento, CA ยท On-site

$18.75 - $24/hr

This position upholds Co-op standards including genuine customer service, department conditions, safety, productivity, and other workplace conditions in a manner that upholds the values of Sacramento ...

Baker

Sacramento, CA ยท On-site

$18.75 - $24/hr

This position upholds Co-op standards including genuine customer service, department conditions, safety, productivity, and other workplace conditions in a manner that upholds the values of Sacramento ...

Baker

Sacramento, CA ยท On-site

$18.75 - $24/hr

This position upholds Co-op standards including genuine customer service, department conditions, safety, productivity, and other workplace conditions in a manner that upholds the values of Sacramento ...

Deli Clerk

Sacramento, CA ยท On-site

$18.75 - $24/hr

This position upholds Co-op standards including genuine customer service, department conditions, safety, productivity, and other workplace conditions in a manner that upholds the values of Sacramento ...

Baker

Sacramento, CA ยท On-site

$18.75 - $24/hr

This position upholds Co-op standards including genuine customer service, department conditions, safety, productivity, and other workplace conditions in a manner that upholds the values of Sacramento ...

Prep Cook

Sacramento, CA ยท On-site

$18.75 - $24/hr

This position upholds Co-op standards including genuine customer service, department conditions, safety, productivity, and other workplace conditions in a manner that upholds the values of Sacramento ...

Helper Clerk PT

Sacramento, CA ยท On-site

$40K - $41K/yr

Uphold all Co-op policies, procedures, and expectations. * Department Operations and Customer Experience * Exceed our customers' expectations for service and provide a welcoming environment for all ...

Deli Clerk

Sacramento, CA ยท On-site

$18.75 - $24/hr

This position upholds Co-op standards including genuine customer service, department conditions, safety, productivity, and other workplace conditions in a manner that upholds the values of Sacramento ...

Co-op

Westerville, OH ยท On-site

Kokosing's services include heavy civil/industrial construction such as highways, bridges ... The Co-op Program at Kokosing is designed to provide you with practical construction industry ...

Co-Op

Louisville, KY ยท On-site

Job Summary The Co-Op Program provides the student with a broad knowledge of Papa John's products ... customer service and transportation * Develop and demonstrate an analytical approach to problem ...

Kokosing's services include heavy civil/industrial construction such as highways, bridges ... The Co-op Program at Kokosing is designed to provide you with practical construction industry ...

Program Overview The Compressed Air Service Technician Co-Op Program provides hands-on, real-world ... Interact professionally with customers under supervision * Learn job documentation, service reports ...

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Co Op Customer Service information

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How much do co op customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for co op customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What are Co Op Customer Service roles?

Co Op Customer Service roles involve assisting customers in a cooperative store or business, handling inquiries, resolving issues, processing transactions, and ensuring a positive shopping experience. Employees in these positions often work at the front line, helping customers with product information, returns, and membership questions. Good communication and problem-solving skills are essential, as is familiarity with the cooperative's values and services. These roles can be a great entry point into retail or customer service careers, offering hands-on experience in a community-focused environment.

What are some common challenges faced by Co Op Customer Service representatives, and how can they be effectively managed?

Co Op Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex customer inquiries, and managing time efficiently between tasks. Balancing the needs of multiple customers while maintaining a positive attitude can be demanding, especially during peak periods. Effective management of these challenges involves strong organizational skills, active listening, and utilizing support from team members and supervisors. Regular training and open communication within the team also help representatives stay updated on procedures and maintain high service standards.

What is the difference between Co Op Customer Service vs Customer Support Representative?

AspectCo Op Customer ServiceCustomer Support Representative
CredentialsHigh school diploma or equivalent; some roles may prefer ongoing educationHigh school diploma; technical certifications optional
Work EnvironmentRetail stores, call centers, or online platformsCall centers, online chat, or technical support settings
Employer & IndustryRetail, telecommunications, service industriesTechnology, software, telecommunications
Search & Comparison IntentEntry-level, seasonal, or internship rolesCustomer issue resolution, technical support

Both roles involve assisting customers, but Co Op Customer Service positions often serve as entry-level or internship roles within retail or service industries, focusing on general customer interactions. Customer Support Representatives typically handle technical or product-specific issues, often in tech or software sectors. While credentials and work environments overlap, the main difference lies in the industry focus and job scope.

What are the key skills and qualifications needed to thrive as a Co Op Customer Service representative, and why are they important?

To thrive as a Co Op Customer Service representative, you need strong communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and point-of-sale (POS) software is typically required. Patience, problem-solving, and a friendly attitude help employees build positive relationships with customers and handle complaints effectively. These skills ensure customer satisfaction, smooth daily operations, and a positive store environment.
More about Co Op Customer Service jobs
What cities are hiring for Co Op Customer Service jobs? Cities with the most Co Op Customer Service job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
What states have the most Co Op Customer Service jobs? States with the most job openings for Co Op Customer Service jobs include:

$14/hr

Part-time

Posted 27 days ago


Job description

Description:

The Detroit People's Food Co-op -- a Black-led, community-owned grocery store that aims to promote Black food sovereignty through a storefront in Detroit's Historic North End -- is currently seeking enthusiastic and dedicated cashiers to join our team. As a member of our team, you will play a crucial role in creating a welcoming and inclusive environment for our members and customers while supporting the smooth operation of our co-op. Cashiers are responsible for each customer having an exceptional experience from the time they enter the store through their cashiering transaction. The role of the cashier is to provide this experience through excellent customer service, accurate product and cash handling, and focus on store cleanliness, organization and conditioning.


Status

  • Reports To: General Manager
  • FLSA Status: Non-exempt; Part time
  • Pay rate: Starts at $14 per hour

Essential Responsibilities and Functions

  • Exceed our customersโ€™ expectations for service and provide a clean, organized, inclusive store environment and store experience for all people, in accordance with the Co-opโ€™s customer service standards.
  • Provide outstanding internal and external customer service: consistent, prompt, friendly, courteous and professional.
  • Ensure quick response to customer questions and concerns. Maintain communication through the customer comment box and other methods as directed.
  • Maintain a calm and friendly attitude with all customers and in all situations, striving to deescalate challenging situations with the support of the store team.
  • Inform customers of co-op information, for example new products, specials, educational materials, and upcoming events.
  • Understand and communicate the โ€˜cooperative differenceโ€™ and the particulars of membership to shoppers and staff alike.
  • Work to advance the mission of the Co-op through outstanding service to everyone we touch every day.
  • Check out customer purchases quickly and accurately, using correct prices, PLU's and departments.
  • Support customer self-checkout to ensure speed, security and accuracy.
  • Prioritize cashiering and lane maintenance unless otherwise instructed.
  • Call for back-up as needed so that customers wait as little as possible to be checked out. Customers should not be allowed to line up more than three deep without a call for additional assistance.
  • Load customer purchases into bags with efficiency and care.
  • Assist customers with special order pickups.
  • Complete returns within established guidelines.
  • Explain and promote membership and receive membership payments.
  • Count in and close out registers following established procedures.
  • Maintain cleanliness of the sales floor, customer restrooms, and grounds at the direction of management.
  • Ensure that supplies are well-stocked throughout the retail area.
  • Check prices, clean spills, restock items, and perform other duties as needed.
  • Return carts and containers to their proper locations in a safe and efficient manner.
  • Adhere to scheduled shifts and be ready for work when shift begins.
  • Maintain accurate and attractive signage throughout the front end.
  • Alert co-op management and security personnel to potential shoplifters, disorderly customers or other emergencies.
  • Refer unresolved customer questions or problems to Lead Cashiers or co-op management.

Find a complete job description here: DPFC Cashier Job Description

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

  • Familiarity with or an interest in learning about natural foods.
  • Three years experience working in retail or grocery store preferred.
  • Language ability - comprehend complex instructions, correspondence, and memos. Communicate effectively and respectfully in oral or written form to staff and customers of diverse backgrounds. Effectively present information in one-to-one and small group situations to employees and customers.
  • Math ability โ€“ Add and subtract two digit numbers. Perform calculation using units of US currency, weight, volume and distance measurements.
  • Reasoning ability โ€“ apply common sense understanding to carry out detailed written or oral instructions. Deal with problems involving a few concrete variables in standardized situations. Prioritize work tasks, multi-task and maintain focus.
  • Computer skills โ€“ use email, website, time clock and other work related programs proficiently.
  • Problem solving skills
  • Customer service skills โ€“ ability to manage difficult or emotional customer situations. Communicate respectfully at all times. Respond promptly to requests for customer assistance.
  • Attendance and punctuality โ€“ consistently report to work on time to work scheduled shifts.
  • Dependability โ€“ respond appropriately to management direction. Commit to department goals and expectations. Complete tasks on time.
  • Quality of work โ€“ demonstrate accuracy and thoroughness. Look for ways to improve and promote quality. Apply feedback to improve performance. Monitor own work to ensure quality.
  • Quantity โ€“ Work quickly and accurately with a sense of urgency. Meet productivity standards. Strive to increase efficiency and productivity.

Find a complete job description here: DPFC Cashier Job Description