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Cloud Support Engineer Jobs (NOW HIRING)

ASM Research

Cloud Support Engineer I (Day)

Reston, VA · On-site

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a ...

Milliman

Cloud Support Engineer - Security

Dallas, TX · Remote

$104K - $199K/yr

The Cloud Support Engineer - Security is responsible for the day-to-day security posture of cloud platforms and services, with a focus on AWS and Azure and supporting platforms such as M365 and ...

Zadara

Senior Cloud Support Engineer

Charleston, WV · Remote

We are seeking a highly skilled and motivated Senior Cloud Support Engineer with over five years of hands-on experience supporting cloud-based infrastructure and services. In this role, you will act ...

Crusoe

Staff Cloud Support Engineer

Sunnyvale, CA · On-site

As a Staff Cloud Support Engineer , you are a technical authority within Crusoe Cloud and a force multiplier across Customer Experience, SRE, Networking, Fleet, and Product teams. You operate beyond ...

Crusoe

Staff Cloud Support Engineer

San Francisco, CA · On-site

As a Staff Cloud Support Engineer , you are a technical authority within Crusoe Cloud and a force multiplier across Customer Experience, SRE, Networking, Fleet, and Product teams. You operate beyond ...

Crusoe

Staff Cloud Support Engineer

San Francisco, CA · On-site

As a Staff Cloud Support Engineer , you are a technical authority within Crusoe Cloud and a force multiplier across Customer Experience, SRE, Networking, Fleet, and Product teams. You operate beyond ...

Vangard, Inc.

Cloud Support Engineer (AWS/Azure)

Wayne, PA · On-site

$50.50 - $67.50/hr

Design, build, and support cloud-based integration and data transmission solutions using AWS ... Escalate and review complex technical issues with Senior Engineers and Leadership as required.

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How much do cloud support engineer jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for cloud support engineer in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Cloud Support Engineer, and why are they important?

To thrive as a Cloud Support Engineer, you need a solid understanding of cloud computing concepts, networking, operating systems, and a degree in computer science or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator, is typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial for effectively troubleshooting cloud issues, assisting clients, and ensuring reliable cloud service operations.

What are the most common challenges faced by Cloud Support Engineers in their daily work?

Cloud Support Engineers often encounter challenges such as troubleshooting complex, multi-layered technical issues that may span across networking, storage, and application services. They must quickly diagnose problems under time pressure while maintaining clear communication with clients who may have varying levels of technical expertise. Additionally, staying up-to-date with frequent updates and new services in cloud platforms is essential. Collaboration with development, security, and operations teams is also a key part of the role, requiring strong teamwork and adaptability.

What are Cloud Support Engineers?

Cloud Support Engineers are IT professionals who help businesses and users troubleshoot, maintain, and optimize cloud-based systems and services. Their responsibilities include resolving technical issues, configuring cloud infrastructure, monitoring system performance, and guiding customers through best practices for security and scalability. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require strong problem-solving and communication skills to support clients effectively.
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Cloud Support Engineer jobs near you
Infographic showing various Cloud Support Engineer job openings in the United States as of May 2026, with employment types broken down into 14% As Needed, and 86% Full Time. Highlights an 79% Physical, 6% Hybrid, and 15% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.
Senior Cloud Support Engineer with Security Clearance

Senior Cloud Support Engineer with Security Clearance

MANTECH

Fairfax, VA

Other

Posted 9 days ago

ManTech rating

8.8

Company rating: 8.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

31st of 186 rated software companies

Job description

MANTECH seeks a motivated, career and customer-oriented Senior Cloud Support Engineer to join our team in Tysons, VA. The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to provide senior operational and technical support to the Frontline operations team. You will help customers seamlessly operate hybrid on-premises cloud infrastructure through a mix of debugging, networking, and system administration. Responsibilities include but are not limited to: * Understanding all aspects of the platform, its features, and how customers create and operate supported workloads.
  • Internalizing scalability and quality issues to develop and execute comprehensive addressment plans.
  • Troubleshooting complex system and application issues, including containerized microservices and VM workloads.
  • Collaborating with PMs, TPMs, and external vendors to streamline support and prioritize high-value items.
  • Developing order portals, automation tooling, and SLA dashboards to enhance support scenarios and solutions.
  • Assisting L2 and L3 troubleshooting efforts while contributing to the scaling of the support software stack.
  • Recommending, and when approved, implementing process and policy improvements to product operations.
Minimum Qualifications: * Bachelor's degree in Computer Science, Technology, Engineering, or Mathematics (or 4 years of equivalent experience).
  • Associate's degree (or 2 years of equivalent experience) and 2 years of additional experience may be exchanged in lieu of a required bachelor's degree.
  • 5+ years experience with software development in one or more programming languages, including data structures and algorithms.
  • 3+ years experience testing, maintaining, and launching software products in a production environment.
  • 1+ years experience with software design and architecture focused on complex systems.
Preferred Qualifications: * Experience with Kubernetes, CI/CD tools, and building or running monitoring pipelines.
  • Deep knowledge of Operating System internals, L2/L3/L4 networking, and Storage appliance internals.
  • Understanding of enterprise Compute environments with virtualization and cloud hosting experience.
  • Experience with ServiceNow and the physical deployment or troubleshooting of networking infrastructure.
Clearance Requirements: * An active TS/SCI with Polygraph is required for this position.
Physical Requirements: * Must be able to remain in a stationary position 50% of the time.
  • Needs to occasionally move about inside the office to access file cabinets and office machinery.
  • Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.
  • Must be able to exchange accurate information in these situations.

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