ZipRecruiter

Log In

1

Cloud Support Engineer Jobs in Ontario (NOW HIRING)

KeyData Cyber

CyberArk Support Engineer

Toronto, ON · Remote

... a CyberArk Support Engineer to join KeyData's Delivery Services team. In this role, you will ... Support cloud transformation initiatives by providing technical expertise on cloud-based PAM ...

Dialpad

Sr. Technical Support Engineer

Kitchener, ON

Your role As a Technical Support Engineer at Dialpad, you will play a critical role in supporting our cloud-based communications platform and ensuring a seamless customer experience. You'll act as a ...

Proofpoint

Product Support Engineer

Toronto, ON · On-site

We protect how people, data, and AI agents connect across email, cloud, and collaboration tools ... Technical Service/Support Representative * Technical Support Engineer * Customer Service ...

h2o.ai

Customer Support Engineer

Ottawa, ON · On-site

Our approach is firmly rooted in Kubernetes, positioning our team at the cutting edge of cloud ... We are looking for a Customer Support Engineer to be part of the MLOps team supporting PST time ...

Posted today

h2o.ai

Customer Support Engineer

Toronto, ON · On-site

Our approach is firmly rooted in Kubernetes, positioning our team at the cutting edge of cloud ... We are looking for a Customer Support Engineer to be part of the MLOps team supporting PST time ...

Posted today

Fortinet, Inc.

Technical Support Engineer

Ottawa, ON · On-site

CA$74K - CA$90K/yr

... application, cloud or mobile environments. Fortinet ranks number one in the most security ... As a Technical Support Engineer, you will: * Provide direct technical web and telephone support to ...

Fortinet

Technical Support Engineer

Ottawa, ON

CA$74K - CA$90K/yr

... application, cloud or mobile environments. Fortinet ranks number one in the most security ... As a Technical Support Engineer, you will: * Provide direct technical web and telephone support to ...

Royal Bank of Canada

Application Support Engineer

Toronto, ON · On-site

CA$67K - CA$110K/yr

As a Level 2 Application Support Engineer, you'll take ownership of the reliability and performance ... Solid understanding of VMs, cloud platforms, and infrastructure fundamentals * Working knowledge of ...

Miratech

We are looking for an Amazon Connect Support Engineer who will be responsible for supporting and ... Practical AWS cloud experience, including Lambda, Amazon Connect, Application Load Balancers (ALBs)

Park Place Technologies

Technical Support Engineer - Level 3 (X86 Cloud) Purpose of Role Responsible for the implementation, administration, support, maintenance, troubleshooting, automation, optimisation, and continual ...

CIBC

Lead Infrastructure Support Engineer

Toronto, ON · Hybrid

Cloud and platform optimization - Apply your experience with Azure services, Application Insights ... Support, DevOps, Impact Analysis, Implementation Planning, IT Maintenance, IT Operations Support ...

Synechron

Production Support Engineer

Toronto, ON · Hybrid

CA$100K - CA$110K/yr

... Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of ... Provide ongoing support and maintenance for capital markets trading and risk systems. * Collaborate ...

Dialpad

Sr. Technical Support Engineer

Kitchener, ON

Your role As a Technical Support Engineer at Dialpad, you will play a critical role in supporting our cloud-based communications platform and ensuring a seamless customer experience. You'll act as a ...

next page

Showing results 1-20

All JobsCloud Support Engineer JobsCloud Support Engineer Jobs in Ontario

Cloud Support Engineer information

See Ontario salary details

$44.5K

$75.2K

$116K

How much do cloud support engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for cloud support engineer in Ontario is $75,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $89,000.00 per year, depending on experience, location, and employer.

What is a cloud support engineer?

Cloud Support Engineers are IT professionals who help businesses and users troubleshoot, maintain, and optimize cloud-based systems and services. Their responsibilities include resolving technical issues, configuring cloud infrastructure, monitoring system performance, and guiding customers through best practices for security and scalability. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require strong problem-solving and communication skills to support clients effectively.

What are the key skills and qualifications needed to thrive as a cloud support engineer?

To thrive as a Cloud Support Engineer, you need a solid understanding of cloud computing concepts, networking, operating systems, and a degree in computer science or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator, is typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial for effectively troubleshooting cloud issues, assisting clients, and ensuring reliable cloud service operations.

What are the most common challenges faced by cloud support engineers in their daily work?

Cloud Support Engineers often encounter challenges such as troubleshooting complex, multi-layered technical issues that may span across networking, storage, and application services. They must quickly diagnose problems under time pressure while maintaining clear communication with clients who may have varying levels of technical expertise. Additionally, staying up-to-date with frequent updates and new services in cloud platforms is essential. Collaboration with development, security, and operations teams is also a key part of the role, requiring strong teamwork and adaptability.

How much do cloud support engineers earn?

Cloud support engineers typically earn between $70,000 and $120,000 annually, depending on experience, certifications, and location. Entry-level roles may start around $60,000, while experienced professionals with specialized skills can earn higher salaries, especially in environments requiring knowledge of cloud platforms like AWS, Azure, or Google Cloud.

Is cloud support engineer a stressful job?

A cloud support engineer's role can be stressful due to the need to troubleshoot complex technical issues, meet service level agreements, and work under time-sensitive conditions. However, stress levels vary depending on workload, team support, and experience, with some professionals finding the environment manageable and others experiencing higher pressure during outages or critical incidents.

What does a cloud support engineer do?

A cloud support engineer assists organizations with their cloud computing environments by troubleshooting technical issues, optimizing performance, and ensuring security. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require skills in scripting, networking, and system administration to maintain and support cloud infrastructure.

What are popular job titles related to Cloud Support Engineer jobs in Ontario?

For Cloud Support Engineer jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Cloud Support Engineer jobs in Ontario look for?

The top searched job categories for Cloud Support Engineer jobs in Ontario are:

Cloud Support Engineer jobs near you
Infographic showing various Cloud Support Engineer job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,227 per year, or $36.2 per hour.

Staff Cloud Operations Engineer (Toronto, Canada)

Extreme Networks

Toronto, ON • On-site

Full-time

Re-posted 7 days ago

Job description

We are seeking a highly skilled and experienced Staff Cloud Operations Engineer to join our growing Cloud Operations team. In this critical role, you will be responsible for designing, implementing, and optimizing our comprehensive monitoring and alerting strategy across our cloud infrastructure and applications. You will drive proactive identification of issues, ensure system health, and contribute significantly to our operational excellence and reliability goals. We're looking for the best and the brightest 'A' players who want to make a difference doing a job they love.
Responsibilities
  • Manage and maintain Extreme Cloud product and services
  • Participate in developing the Edge Cloud Support System
  • Troubleshoot and follow up on Cloud infrastructure / application related issues
  • Participate in continuous cloud service operations with US, EU, and China teams.
  • Communicate with Dev/QA as well as external carriers to resolve and prevent issues.
  • Improve and implement deployment automation platform for Kubernetes based microservices.
  • Improve service availability and scalability through tuning, automation, tools, and process.
  • Analyze service performance, identify bottleneck, and provide actionable improvement plans.
  • Provide 24* 7 support for Edge Cloud products and services
  • Participate in cloud security and compliance implementation.
Ideal Qualifications
  • BS level technical degree required; Computer Science or Engineering background preferred.
  • 5+ years of experience in a CloudOps / DevOps role.
  • Hands-on experience with AWS or any public cloud (Azure, GCP etc).
  • Hands-on experience with container-based architecture and deployment (Docker, Kubernetes.)
  • Hands-on experience with deployment automation development (ArgoCD, Terraform, Helm).
  • Experience in diagnosing and resolving complex application problems.
  • Working Knowledge of Linux, security, and networking fundamentals.
  • Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite, Kafka and RabbitMQ.
  • Comfortable working within a distributed team located in multiple time zones.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply