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Cloud Support Engineer Jobs in Florida (NOW HIRING)

2T Consulting

FL

Experience with Google Cloud Platform (GCP) * Experience with monitoring and operational tools ... Support DevOps and automation initiatives. * Participate in production deployments, release ...

2T Consulting

Experience with Google Cloud Platform (GCP) * Experience with monitoring and operational tools ... Support DevOps and automation initiatives. * Participate in production deployments, release ...

Oracle

Support Engineer

Orlando, FL

$23.08 - $45.05/hr

Overview As a Support Engineer, you will provide functional and technical support for the Oracle ... Discover your potential at a company leading the way in AI and cloud solutions that impact billions ...

Oracle Corporation

Support Engineer

Orlando, FL

$23.08 - $45.05/hr

Overview As a Support Engineer, you will provide functional and technical support for the Oracle ... Discover your potential at a company leading the way in AI and cloud solutions that impact billions ...

Oracle

Support Engineer

Orlando, FL

$23.08 - $45.05/hr

Overview As a Support Engineer, you will provide functional and technical support for the Oracle ... Discover your potential at a company leading the way in AI and cloud solutions that impact billions ...

FIS

Support Engineer - Enterprise Platforms

Jacksonville, FL · Hybrid

$144K - $246K/yr

The Support Engineer diagnoses, troubleshoots, and resolves complex production and customer issues ... Platform Support - Support Kubernetes-based banking platform environments across cloud, hybrid, and ...

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How much do cloud support engineer jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for cloud support engineer in Florida is $46.99, according to ZipRecruiter salary data. Most workers in this role earn between $40.05 and $53.51 per hour, depending on experience, location, and employer.

What is a cloud support engineer?

Cloud Support Engineers are IT professionals who help businesses and users troubleshoot, maintain, and optimize cloud-based systems and services. Their responsibilities include resolving technical issues, configuring cloud infrastructure, monitoring system performance, and guiding customers through best practices for security and scalability. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require strong problem-solving and communication skills to support clients effectively.

What are the key skills and qualifications needed to thrive as a cloud support engineer?

To thrive as a Cloud Support Engineer, you need a solid understanding of cloud computing concepts, networking, operating systems, and a degree in computer science or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator, is typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial for effectively troubleshooting cloud issues, assisting clients, and ensuring reliable cloud service operations.

What are the most common challenges faced by cloud support engineers in their daily work?

Cloud Support Engineers often encounter challenges such as troubleshooting complex, multi-layered technical issues that may span across networking, storage, and application services. They must quickly diagnose problems under time pressure while maintaining clear communication with clients who may have varying levels of technical expertise. Additionally, staying up-to-date with frequent updates and new services in cloud platforms is essential. Collaboration with development, security, and operations teams is also a key part of the role, requiring strong teamwork and adaptability.

How much do cloud support engineers earn?

Cloud support engineers typically earn between $70,000 and $120,000 annually, depending on experience, certifications, and location. Entry-level roles may start around $60,000, while experienced professionals with specialized skills can earn higher salaries, especially in environments requiring knowledge of cloud platforms like AWS, Azure, or Google Cloud.

Is cloud support engineer a stressful job?

A cloud support engineer's role can be stressful due to the need to troubleshoot complex technical issues, meet service level agreements, and work under time-sensitive conditions. However, stress levels vary depending on workload, team support, and experience, with some professionals finding the environment manageable and others experiencing higher pressure during outages or critical incidents.

What does a cloud support engineer do?

A cloud support engineer assists organizations with their cloud computing environments by troubleshooting technical issues, optimizing performance, and ensuring security. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require skills in scripting, networking, and system administration to maintain and support cloud infrastructure.

What are popular job titles related to Cloud Support Engineer jobs in Florida?

For Cloud Support Engineer jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Cloud Support Engineer jobs in Florida look for?

The top searched job categories for Cloud Support Engineer jobs in Florida are:

What cities in Florida are hiring for Cloud Support Engineer jobs?

Cities in Florida with the most Cloud Support Engineer job openings:

Cloud Support Engineer jobs near you
Infographic showing various Cloud Support Engineer job openings in Florida as of August 2026, with employment types broken down into 78% Full Time, 4% Temporary, and 18% Contract. Highlights an 83% In-person, 4% Hybrid, and 13% Remote job distribution, with an average salary of $97,748 per year, or $47 per hour.

Microsoft Cloud Support Specialist

CSPI Technology Solutions

Deerfield Beach, FL • On-site

Full-time

Posted 3 days ago

New

Job description

As a Microsoft cloud support coordinator, you will be the primary point of contact for our clients who use Microsoft365 and Azure services. You will be responsible for handling and routing tickets, ensuring service level agreements are met, communicating with clients and internal teams, and managing support agreements. You will also have the opportunity to learn and grow your skills in cloud computing and Microsoft technologies. You will work closely with our cloud engineers and architects to provide excellent customer service and technical support. If you are passionate about cloud computing, problem-solving, and customer satisfaction, this is the role for you. 

Responsibilities 

  • Respond to and resolve client queries and issues related to Microsoft365 and Azure services in a timely and professional manner
  • Escalate complex or unresolved tickets to the appropriate cloud engineers or architects and follow up with them until resolution
  • Maintain and update the ticketing system and service level agreements with accurate and relevant information
  • Communicate effectively with clients and internal teams on the status, progress, and resolution of tickets
  • Provide feedback and suggestions to improve the quality and efficiency of the cloud support processes and tools
  • Stay updated on the latest features and developments of Microsoft365 and Azure services and share best practices and tips with clients and colleagues

Requirements 

  • This is an overnight position. Candidate must be available to work 10pm - 8am EST, 4 days a week.
  • At least 3 years of experience in technology user support and basic troubleshooting. (in house, MSP or other user support role preferred.)
  • Familiar with Microsoft 365 and Azure product families.
  • Basic knowledge of cloud computing concepts, best practices, and security standards
  • Microsoft 365 Foundation (MS-900) and/or Microsoft Azure Foundation (AZ-900) is a plus
  • Excellent communication, collaboration, and problem-solving skills

Apply