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Cloud Support Engineer Jobs in Florida (NOW HIRING)

ADP - RNOOID0029990995

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ITSM Support Engineer

Deerfield Beach, FL · On-site

Collaborate with and mentor peer support and engineering staff, sharing technical knowledge and assisting with team onboarding * Participate in on-call rotations, escalation paths, and after-hours ...

TIER4 GROUP

Cloud Engineer

Jacksonville, FL · Hybrid

$51.75 - $69/hr

The Cloud Engineer III will lead significant technical initiatives, manage Citrix infrastructure, and support Azure-based solutions, including Azure DevOps, while collaborating with cross-functional ...

Bruker

Product Support Engineer

Delray Beach, FL · On-site

The Product Support Engineer is a visible and key customer facing role; responsible to provide individual contribution and Customer Support enabling "Best in Class" post-sale instrumentation support ...

ZTEK Solutions

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Support Engineer II

Miami Lakes, FL · On-site

The Support Engineer II (L2) is a key technical escalation point within our MSP, responsible for resolving intermediate to advanced issues through phone, remote, and on-site support. This role blends ...

UNAVAILABLE

Product Support Engineer

Delray Beach, FL · On-site

The Product Support Engineer is a visible and key customer facing role; responsible to provide individual contribution and Customer Support enabling "Best in Class" post-sale instrumentation support ...

UNAVAILABLE

Product Support Engineer

Delray Beach, FL · On-site

$76.50 - $137/hr

The Product Support Engineer is a visible and key customer facing role; responsible to provide individual contribution and Customer Support enabling "Best in Class" post‑sale instrumentation ...

DTCC

Senior Application Support Engineer

Tampa, FL · On-site

This role is production support-focused (not pure SRE) , with an expectation to apply SRE ... You will work across a broad technology stack (mainframe, distributed systems, cloud, databases ...

New

Genius Road, LLC

Cloud Engineer

Tallahassee, FL · On-site

$48.25 - $64.50/hr

Tallahassee, Florida (5 days, onsite) This position does not support third-party submissions, subcontracting, or Corp-to-Corp (C2C) arrangements. We are seeking an experienced Cloud Engineer to ...

Millennium Management LLC

Cloud Engineer

Miami, FL · On-site

$53.25 - $71.25/hr

Cloud Engineer About Millennium Millennium is a global, diversified alternative investment firm ... Our people are empowered with both independence and support: the autonomy to pursue ideas with ...

Prescient Edge

Help Desk Support Engineer

Doral, FL · On-site

Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence ... user access, and supporting cloud-based IT applications. * Strong customer service and ...

Oracle

Support Engineer 1

Orlando, FL · On-site

$21.20 - $45.05/hr

Discover your potential at a company leading the way in AI and cloud solutions that impact billions ... Technical Support and Solution Delivery-Technical Problem-Solving and Resolution: -Leverages basic ...

New

Apexon

AWS Cloud Engineer

Lake Mary, FL · On-site

$48.75 - $65.25/hr

The engineer will collaborate with development, infrastructure, and operations teams to build and ... Build and support highly available, scalable, and secure cloud environments. * Perform cloud ...

First Citizens Bank

$140K - $170K/yr

Provide hands-on support for cloud infrastructure, develop Infrastructure as Code solutions, and ... Azure DevOps Engineer Expert - IO Additional Information Bachelor's Degree and 4 years of ...

New

Saransh Inc

Cloud Engineer

Lake Mary, FL · On-site

$48.75 - $65.25/hr

Cloud Engineer Work Location: Lake Mary FL or Pittsburgh PA Duration: Long Term Seeking an experienced Cloud Developer to join its Cloud Engineering team. The role involves designing, developing, and ...

Oracle Corporation

Support Engineer 1

Orlando, FL

$21.20 - $45.05/hr

Discover your potential at a company leading the way in AI and cloud solutions that impact billions ... Technical Support and Solution Delivery-Technical Problem-Solving and Resolution: -Leverages basic ...

New

Oracle

Support Engineer 1

Orlando, FL · On-site

$21.20 - $45.05/hr

Discover your potential at a company leading the way in AI and cloud solutions that impact billions ... Technical Support and Solution Delivery-Technical Problem-Solving and Resolution: -Leverages basic ...

New

Oracle

Support Engineer 1

Orlando, FL · On-site

$21.20 - $45.05/hr

Discover your potential at a company leading the way in AI and cloud solutions that impact billions ... Technical Support and Solution Delivery-Technical Problem-Solving and Resolution: -Leverages basic ...

New

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All JobsCloud Support Engineer JobsCloud Support Engineer Jobs in Florida

Cloud Support Engineer information

See Florida salary details

$17

$46

$65

How much do cloud support engineer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for cloud support engineer in Florida is $46.99, according to ZipRecruiter salary data. Most workers in this role earn between $40.05 and $53.51 per hour, depending on experience, location, and employer.

What is a cloud support engineer?

Cloud Support Engineers are IT professionals who help businesses and users troubleshoot, maintain, and optimize cloud-based systems and services. Their responsibilities include resolving technical issues, configuring cloud infrastructure, monitoring system performance, and guiding customers through best practices for security and scalability. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require strong problem-solving and communication skills to support clients effectively.

What are the key skills and qualifications needed to thrive as a cloud support engineer?

To thrive as a Cloud Support Engineer, you need a solid understanding of cloud computing concepts, networking, operating systems, and a degree in computer science or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator, is typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial for effectively troubleshooting cloud issues, assisting clients, and ensuring reliable cloud service operations.

What are the most common challenges faced by cloud support engineers in their daily work?

Cloud Support Engineers often encounter challenges such as troubleshooting complex, multi-layered technical issues that may span across networking, storage, and application services. They must quickly diagnose problems under time pressure while maintaining clear communication with clients who may have varying levels of technical expertise. Additionally, staying up-to-date with frequent updates and new services in cloud platforms is essential. Collaboration with development, security, and operations teams is also a key part of the role, requiring strong teamwork and adaptability.

How much do cloud support engineers earn?

Cloud support engineers typically earn between $70,000 and $120,000 annually, depending on experience, certifications, and location. Entry-level roles may start around $60,000, while experienced professionals with specialized skills can earn higher salaries, especially in environments requiring knowledge of cloud platforms like AWS, Azure, or Google Cloud.

Is cloud support engineer a stressful job?

A cloud support engineer's role can be stressful due to the need to troubleshoot complex technical issues, meet service level agreements, and work under time-sensitive conditions. However, stress levels vary depending on workload, team support, and experience, with some professionals finding the environment manageable and others experiencing higher pressure during outages or critical incidents.

What does a cloud support engineer do?

A cloud support engineer assists organizations with their cloud computing environments by troubleshooting technical issues, optimizing performance, and ensuring security. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require skills in scripting, networking, and system administration to maintain and support cloud infrastructure.

What are popular job titles related to Cloud Support Engineer jobs in Florida?

For Cloud Support Engineer jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Cloud Support Engineer jobs in Florida look for?

The top searched job categories for Cloud Support Engineer jobs in Florida are:

What cities in Florida are hiring for Cloud Support Engineer jobs?

Cities in Florida with the most Cloud Support Engineer job openings:

Cloud Support Engineer jobs near you
Infographic showing various Cloud Support Engineer job openings in Florida as of August 2026, with employment types broken down into 78% Full Time, 4% Temporary, and 18% Contract. Highlights an 83% In-person, 4% Hybrid, and 13% Remote job distribution, with an average salary of $97,748 per year, or $47 per hour.

ITSM Support Engineer

ADP - RNOOID0029990995

Deerfield Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

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Job description

Service Desk & Support Operations

  • Drive day-to-day execution across Service Desk and Tier 2/3 Support functions, ensuring tickets are triaged, escalated, and resolved within SLA
  • Monitor and report on core support KPIs — first-response time, resolution time, ticket backlog, CSAT, and SLA compliance — and drive continuous improvement against them
  • Support customers across Tollanis business lines for all ITSM needs
  • Collaborate with and mentor peer support and engineering staff, sharing technical knowledge and assisting with team onboarding
  • Participate in on-call rotations, escalation paths, and after-hours/emergency support coverage across client accounts
  • Serve as a key technical escalation point for complex or high-priority client incidents


ITSM Process & Engineering

  • Follow and continuously mature ITSM processes — incident, problem, change, request, and knowledge management — aligned to ITIL best practices
  • Administer and optimize the ITSM/ticketing platform, RMM, and monitoring tools to improve visibility, automation, and reporting
  • Partner with Systems/Network Engineering to design, document, and implement infrastructure changes, upgrades, and remediations that reduce recurring incidents
  • Drive root-cause analysis and problem management for recurring issues, ensuring permanent fixes are engineered, not just symptoms resolved
  • Maintain up-to-date documentation, runbooks, and knowledge base articles for supported client environments
  • Ensure change management discipline (CAB process, risk assessment, rollback planning) is followed for all client-impacting changes


Client & Cross-Functional Partnership

  • Build strong working relationships with client IT stakeholders, participating in regular service review meetings and reporting on SLA/KPI performance
  • Partner with Client Success and Sales Engineering during onboarding of new clients to ensure support and engineering readiness
  • Coordinate with Security to ensure support and engineering practices align with client compliance and security requirements
  • Manage relationships with key technology vendors and manufacturers supporting client environments
  • Champion the Synergist Framework as the operating model for process, people, and technology

Company Description

Tollanis Technology Solutions, Inc. is a global Managed IT Service provider with the mission of empowering change through process and people. Our trademarked Synergist Framework enables organizations to create meaningful change by focusing on process and people. Tollanis operates across five distinct service lines — Tollanis Tech (Managed IT Services), Tollanis Connect (Contact Center/BPO), Tollanis AI, Tollanis Systems (ERP/SaaS), and Tollanis Consult (Vendor-Neutral Advisory) — and is a global, remote-first team spanning North America and India.