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Cloud Support Engineer Jobs (NOW HIRING)

Hynes and Khater

Cloud Support Engineer Lead

Houston, TX · On-site

$52 - $69.50/hr

The Cloud Support Engineer Lead is primarily responsible for implementing and maintaining process for the Support team. These processes must oversee the health of applications in development and ...

Hynes & Khater

Cloud Support Engineer Lead

Houston, TX · On-site

$52 - $69.50/hr

The Cloud Support Engineer Lead is primarily responsible for implementing and maintaining process for the Support team. These processes must oversee the health of applications in development and ...

MANTECH

Senior Cloud Support Engineer

Vienna, VA · On-site

MANTECH seeks a motivated, career and customer-oriented Senior Cloud Support Engineer to join their team in Tysons, VA. The role involves providing operational and technical support for hybrid on ...

Sonsoft Inc

Cloud Support Engineer

Bothell, WA · On-site

$62.25 - $83.25/hr

Atleast 3 Years of Experience in Cloud Foundry. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive ...

Futurex

Senior Cloud Support Engineer

Bulverde, TX · On-site

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

Futurex

Senior Cloud Support Engineer

Bulverde, TX · On-site

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

Futurex

Senior Cloud Support Engineer

Bulverde, TX

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

Jobsbridge

Cloud Support Engineer

San Ramon, CA

Java, .NET, Node.js, PHP, Python, Ruby Familiarity with 1 or more version control (Git, Perforce, SVN, TFVC) Chef/Puppet experience or DevOps background Exposure to Virtualization (Hypervisors ...

Infosys

Tableau Cloud Support Engineer

Tempe, AZ · On-site

The role of Tableau Cloud Support Engineer involves collaborating with internal and client teams to resolve complex incidents, conducting IT infrastructure evaluations, and contributing to scalable ...

Infosys

Tableau Cloud Support Engineer

Plano, TX · On-site

The Tableau Cloud Support Engineer will collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and contribute to the design of scalable IT infrastructur ...

Infosys

Tableau Cloud Support Engineer

Raleigh, NC · On-site

As a Tableau Cloud Support Engineer, you will collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and contribute to the design of scalable ...

Infosys

Tableau Cloud Support Engineer

Richardson, TX · On-site

Infosys is a global leader in next-generation digital services and consulting, seeking a Tableau Cloud Support Engineer. In this role, you will collaborate with internal and client teams to resolve ...

Crusoe

Senior Cloud Support Engineer

San Francisco, CA · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Infosys

Tableau Cloud Support Engineer

Reston, VA · On-site

Infosys is a global leader in next-generation digital services and consulting, and they are seeking a Tableau Cloud Support Engineer. In this role, you will collaborate with internal and client teams ...

Crusoe

Senior Cloud Support Engineer

San Francisco, CA · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Infosys

Tableau Cloud Support Engineer

Plano, TX · On-site

As a Tableau Cloud Support Engineer, the role involves collaborating with teams to resolve complex incidents, evaluating IT infrastructure, and contributing to scalable IT solutions while ensuring ...

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How much do cloud support engineer jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for cloud support engineer in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Cloud Support Engineer, and why are they important?

To thrive as a Cloud Support Engineer, you need a solid understanding of cloud computing concepts, networking, operating systems, and a degree in computer science or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator, is typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial for effectively troubleshooting cloud issues, assisting clients, and ensuring reliable cloud service operations.

What are the most common challenges faced by Cloud Support Engineers in their daily work?

Cloud Support Engineers often encounter challenges such as troubleshooting complex, multi-layered technical issues that may span across networking, storage, and application services. They must quickly diagnose problems under time pressure while maintaining clear communication with clients who may have varying levels of technical expertise. Additionally, staying up-to-date with frequent updates and new services in cloud platforms is essential. Collaboration with development, security, and operations teams is also a key part of the role, requiring strong teamwork and adaptability.

What are Cloud Support Engineers?

Cloud Support Engineers are IT professionals who help businesses and users troubleshoot, maintain, and optimize cloud-based systems and services. Their responsibilities include resolving technical issues, configuring cloud infrastructure, monitoring system performance, and guiding customers through best practices for security and scalability. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require strong problem-solving and communication skills to support clients effectively.
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Cloud Support Engineer jobs near you
Infographic showing various Cloud Support Engineer job openings in the United States as of May 2026, with employment types broken down into 14% As Needed, and 86% Full Time. Highlights an 79% Physical, 6% Hybrid, and 15% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.

Cloud Support Engineer Lead

Hynes and Khater

Houston, TX • On-site

$52 - $69.50/hr

Full-time

Posted 22 hours ago

Job description

The Cloud Support Engineer Lead is primarily responsible for implementing and maintaining process for the Support team. These processes must oversee the health of applications in development and production environments. This individual will work with complex technologies while solving unique challenges within the Azure Cloud environment. These processes must oversee the health of applications in the production and development environments.The role reports to the Project Lead.


Responsibilities

  • This person will work on a high performing team providing 24 x 7 x 365 coverage.
  • Understand and analyze complex cloud/SAAS infrastructure architectures
  • Ability to trace observability and transaction data for complex business transactions
  • Analyze incidents and work to provide immediate resolutions and/or root causes.
  • Understand API application business domain knowledge.
  • Monitoring design: The process of defining and documenting the metrics that are used to analyze the usage and stability of the system.
    • Includes analysis of consumers and dependencies and provides metrics that will be used to observe the health of the components.
    • Creating and maintaining dashboards used for monitoring the applications.
    • Creating and maintaining alerts used for proactive exception based monitoring the applications.
  • Monitor and troubleshoot applications in multiple environments (development and production).
  • Provide support and analysis during deployments to multiple environments.
  • Create and maintain documentation for support and monitoring procedures.
  • Provide reporting of API performance and incidents to owning teams.
  • Work with internal/external clients including (QA, developers, architects, and business analysts) to provide technical support.
  • Coordinate and organize team's daily activities and schedules.
  • Prioritize and assign incidents and issues for analysis.


Required Qualifications

  • Bachelor's degree in Computer Science, System Engineering, Management Information Systems, or related field, with emphasis of study in systems analysis and 5+ years of experience in cloud infrastructure support, OR7+ years of experience with any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.
  • Able to work/support after hours and weekends as scheduled.
  • Hands-on problem solver who enjoys continuous learning and improvement.
  • Self-motivation, ability to stay focused, and multi-task.
  • Strong written and verbal communication skills.
  • Ability to adapt and learn new technologies and business domains.
  • Team player!


Required Technical Experience:

  • Cloud - Azure Infrastructure
  • Azure DevOps
  • Automation / Scripting
  • Application Performance Management
  • REST / SOAP APIs
  • API Testing Tools
  • Agile
  • Git


Preferred Technical Experience (working knowledge or understanding):

  • Microsoft Certified: Azure Fundamentals, Azure Administrator Associate or Azure Developer Associate
  • Azure Kubernetes
  • Azure API Management
  • Microsoft Power BI
  • Relational databases, either Oracle, SQL
  • NoSQL databases, CosmosDB
  • Messaging technologies, Azure Service Bus
  • NET, C#, Java
  • TIBCO BusinessWorks
  • Postman
  • Dynatrace APM
    • ability to create and run queries with DQL
  • Azure Application Insights
    • ability to create and run queries with KQL

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