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Cloud Support Engineer Jobs in Ohio (NOW HIRING)

Aumni

Cloud Infrastructure Engineer III

Columbus, OH · On-site

$100 - $130/hr

As a Public Cloud Platform Engineer at JPMorgan Chase within the Global Technology team, you will ... Drive, support, and deliver on a strategy to operate on a broad use of Amazon's utility computing ...

Aep

Cyber Cloud Solution Engineer Lead/Staff

Columbus, OH · On-site

$53.75 - $72/hr

Support and/or install software applications. Participate in the testing process through test ... As an Advanced Cloud Security Engineer, you will serve as a technical anchor for our enterprise ...

J.P. Morgan

Cloud Infrastructure Engineer III

Columbus, OH

$53.75 - $72/hr

As a Public Cloud Platform Engineer at JPMorgan Chase within the Global Technology team, you will ... Drive, support, and deliver on a strategy to operate on a build broad use of Amazon's utility ...

JP Morgan Chase

Cloud Infrastructure Engineer III

Columbus, OH · On-site

$52.50 - $70.25/hr

As a Public Cloud Platform Engineer at JPMorgan Chase within the Global Technology team, you will ... Drive, support, and deliver on a strategy to operate on a build broad use of Amazon's utility ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...

Loricus

Support Engineer

Independence, OH · On-site

Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...

Infinity Solutions

Support Engineer

Westerville, OH · On-site

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description: Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...

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How much do cloud support engineer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for cloud support engineer in Ohio is $59.79, according to ZipRecruiter salary data. Most workers in this role earn between $50.96 and $68.12 per hour, depending on experience, location, and employer.

What is a cloud support engineer?

Cloud Support Engineers are IT professionals who help businesses and users troubleshoot, maintain, and optimize cloud-based systems and services. Their responsibilities include resolving technical issues, configuring cloud infrastructure, monitoring system performance, and guiding customers through best practices for security and scalability. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require strong problem-solving and communication skills to support clients effectively.

What are the key skills and qualifications needed to thrive as a cloud support engineer?

To thrive as a Cloud Support Engineer, you need a solid understanding of cloud computing concepts, networking, operating systems, and a degree in computer science or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator, is typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial for effectively troubleshooting cloud issues, assisting clients, and ensuring reliable cloud service operations.

What are the most common challenges faced by cloud support engineers in their daily work?

Cloud Support Engineers often encounter challenges such as troubleshooting complex, multi-layered technical issues that may span across networking, storage, and application services. They must quickly diagnose problems under time pressure while maintaining clear communication with clients who may have varying levels of technical expertise. Additionally, staying up-to-date with frequent updates and new services in cloud platforms is essential. Collaboration with development, security, and operations teams is also a key part of the role, requiring strong teamwork and adaptability.

How much do cloud support engineers earn?

Cloud support engineers typically earn between $70,000 and $120,000 annually, depending on experience, certifications, and location. Entry-level roles may start around $60,000, while experienced professionals with specialized skills can earn higher salaries, especially in environments requiring knowledge of cloud platforms like AWS, Azure, or Google Cloud.

Is cloud support engineer a stressful job?

A cloud support engineer's role can be stressful due to the need to troubleshoot complex technical issues, meet service level agreements, and work under time-sensitive conditions. However, stress levels vary depending on workload, team support, and experience, with some professionals finding the environment manageable and others experiencing higher pressure during outages or critical incidents.

What does a cloud support engineer do?

A cloud support engineer assists organizations with their cloud computing environments by troubleshooting technical issues, optimizing performance, and ensuring security. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require skills in scripting, networking, and system administration to maintain and support cloud infrastructure.

What are popular job titles related to Cloud Support Engineer jobs in Ohio?

For Cloud Support Engineer jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Cloud Support Engineer jobs in Ohio look for?

The top searched job categories for Cloud Support Engineer jobs in Ohio are:

What cities in Ohio are hiring for Cloud Support Engineer jobs?

Cities in Ohio with the most Cloud Support Engineer job openings:

Cloud Support Engineer jobs near you
Infographic showing various Cloud Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $124,353 per year, or $59.8 per hour.

Cloud Infrastructure Engineer III

JPMorgan Chase & Co.

Columbus, OH • On-site

$120 - $150/hr

Other

Re-posted 9 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description

Job Description

We have an exciting and rewarding opportunity to take your software engineering career to the next level.

As a Public Cloud Platform Engineer at JPMorgan Chase within the Global Technology team, you will guide application teams on moving to public cloud, support maintenance, and assist in resolving production incidents that impact our customers, clients, and businesses around the globe.

Responsibilities
  • Drive, support, and deliver on a strategy to operate and broadly adopt Amazon Web Services (e.g., AWS EC2, AWS S3, AWS RDS, AWS CloudFront, AWS EFS, CloudWatch, EKS).
  • Identify opportunities to improve resiliency, availability, security, and performance of public cloud platforms using JPMorgan Chase best practices.
  • Improve reliability, quality, and reduce time to resolve issues in production incidents on software applications.
  • Measure and optimize system performance with an eye toward advancing capabilities, anticipating customer needs, and driving continuous improvement.
  • Provide primary operational support and engineering for the public cloud platform.
  • Debug and optimize systems and automate routine tasks.
  • Collaborate with cross-functional teams to identify potential production risks and opportunities to improve user experiences at every interaction.
  • Drive work streams to ensure applications meet strict non-functional requirements for public cloud onboarding.
  • Evaluate production readiness through game days, resiliency tests, and chaos engineering exercises.
  • Utilize programming languages such as Java, Python, SQL, Node, Go, and Scala; work with Open Source RDBMS and NoSQL databases; manage container orchestration with Docker and Kubernetes; and leverage a variety of AWS tools and services.
  • Monitor metrics and program health, anticipate and clear blockers, and manage escalations.
Required qualifications, capabilities, and skills
  • Formal training or certification in software engineering concepts and 3+ years of applied experience.
  • A deep understanding of business technology drivers and their impact on architecture design, performance, and monitoring best practices.
  • Experience/building or supporting web environments on AWS, including services like EC2, ELB, RDS, and S3.
  • Experience using DevOps tools in a cloud environment, such as Ansible, Artifactory, Docker, GitHub, Jenkins, Kubernetes, Maven, etc.
  • Experience across the SDLC process – design and/or development and/or support.
  • Experience/Knowledge using monitoring solutions like CloudWatch, Prometheus, Datadog.
  • Experience/Knowledge of writing Infrastructure-as-Code (IaC) using CloudFormation or Terraform.
  • Experience with one or more public cloud platforms such as AWS, GCP, or Azure.
  • Experience with automation of infrastructure tasks using Python or other languages.
  • Knowledge of leveraging AI/LLM tools to enable self-service on diagnosing infrastructure errors/failures.
Preferred qualifications, capabilities, and skills
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.
  • SRE mindset / culture approaches to run better production systems by creating engineering solutions to operational problems.
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