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Cloud Support Engineer Jobs in Ohio (NOW HIRING)

AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

Job Title: L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM EST IT01 Description: AgreeYa is a global Systems Integrator and is seeking an ...

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AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM EST Description: AgreeYa is a global Systems Integrator and is seeking an experienced , Cloud ...

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J.P. Morgan

Cloud Infrastructure Engineer III

Columbus, OH

$53.75 - $72/hr

As a Public Cloud Platform Engineer at JPMorgan Chase within the Global Technology team, you will ... Drive, support, and deliver on a strategy to operate on a build broad use of Amazon's utility ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

Duties The support engineers duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...

Loricus

Support Engineer

Independence, OH · On-site

Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...

CLARITAS LLC

Technical Support Engineer

Cincinnati, OH · On-site

Position Summary The Technical Support Engineer serves as the Tier 1 internal help desk for all ... As Claritas continues to expand its use of AI platforms and cloud-based tooling, this role is ...

Infinity Solutions

Support Engineer

Westerville, OH · On-site

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description: Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...

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Cloud Support Engineer information

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How much do cloud support engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for cloud support engineer in Ohio is $59.79, according to ZipRecruiter salary data. Most workers in this role earn between $50.96 and $68.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a cloud support engineer?

To thrive as a Cloud Support Engineer, you need a solid understanding of cloud computing concepts, networking, operating systems, and a degree in computer science or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator, is typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial for effectively troubleshooting cloud issues, assisting clients, and ensuring reliable cloud service operations.

What are the most common challenges faced by cloud support engineers in their daily work?

Cloud Support Engineers often encounter challenges such as troubleshooting complex, multi-layered technical issues that may span across networking, storage, and application services. They must quickly diagnose problems under time pressure while maintaining clear communication with clients who may have varying levels of technical expertise. Additionally, staying up-to-date with frequent updates and new services in cloud platforms is essential. Collaboration with development, security, and operations teams is also a key part of the role, requiring strong teamwork and adaptability.

What is a cloud support engineer?

Cloud Support Engineers are IT professionals who help businesses and users troubleshoot, maintain, and optimize cloud-based systems and services. Their responsibilities include resolving technical issues, configuring cloud infrastructure, monitoring system performance, and guiding customers through best practices for security and scalability. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require strong problem-solving and communication skills to support clients effectively.

Is cloud support engineer a stressful job?

A cloud support engineer's role can be stressful due to the need to troubleshoot complex technical issues quickly and maintain system uptime. The job often involves working under pressure, handling urgent requests, and staying updated with evolving cloud technologies and certifications. However, workload and stress levels vary depending on the company, team size, and specific responsibilities.
What are popular job titles related to Cloud Support Engineer jobs in Ohio? For Cloud Support Engineer jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Cloud Support Engineer jobs in Ohio look for? The top searched job categories for Cloud Support Engineer jobs in Ohio are:
What cities in Ohio are hiring for Cloud Support Engineer jobs? Cities in Ohio with the most Cloud Support Engineer job openings:
Cloud Support Engineer jobs near you
Infographic showing various Cloud Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 65% Full Time, and 35% Contract. Highlights an 82% In-person, and 18% Hybrid job distribution, with an average salary of $124,353 per year, or $59.8 per hour.

L2 Cloud Support Engineer

AgreeYa Solutions

Westerville, OH • On-site

$54 - $72.25/hr

Other

Posted yesterday

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Job description

Job Title: L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM EST IT01 Description: AgreeYa is a global Systems Integrator and is seeking an experienced , Cloud Support Engineer to join our growing team. Join our dynamic team as a L2 Cloud Support Engineer where you will be the go-to technical resource driving the reliability, performance and security of enterprise-scale networks and cloud environments. You'll troubleshoot complex issues, lead system upgrades, perform proactive health checks and collaborate closely with infrastructure, security and operations teams to keep mission-critical systems running smoothly Job Responsibilities Azure Infrastructure Operations (IaaS) Deploy, configure, manage, and troubleshoot Azure Virtual Machines, Storage Accounts, Virtual Networks (VNets), Load Balancers, and App Services. Monitor and optimize Azure infrastructure performance, availability, and scalability. Implement and maintain Azure Monitoring solutions and alerts. Hybrid Infrastructure & Identity Management Manage and support hybrid cloud environments integrating on-premises and Azure services. Administer Microsoft Entra ID (Azure AD), AD Connect, Hybrid Identity, VPNs, and ExpressRoute. Support Active Directory, Exchange, and Microsoft 365 environments. Incident, Problem & Change Management Serve as the escalation point for complex L2 infrastructure incidents. Perform root cause analysis (RCA) and implement corrective/preventive actions. Participate in incident, change, and problem management processes following ITIL practices. Ensure timely resolution of infrastructure and network issues. Monitoring, Security & Compliance Monitor infrastructure health, system performance, and security compliance. Conduct infrastructure audits and maintain operational documentation. Backup & Disaster Recovery Manage backup policies and disaster recovery plans using Azure Site Recovery and related tools. Support business continuity and emergency outage response activities. Team Collaboration & Leadership Provide technical guidance and mentorship to junior team members. Required Skills & Experience Microsoft Azure (Compute, Networking, Storage) Microsoft Entra ID (Azure AD) Azure Monitoring & Security Hybrid Cloud Infrastructure Knowledge VMware / Hyper-V Administration Windows Server Administration VPN & ExpressRoute Connectivity Incident & Change Management Root Cause Analysis (RCA) Preferred Skills & Experience: Microsoft 365 Administration Exchange Administration Backup & Disaster Recovery Solutions IT Infrastructure Monitoring Tools ITIL Process Knowledge Education Required: Bachelor’s degree in computer science, Information Technology, Engineering, or equivalent practical experience. AgreeYa is a global systems integrator delivering competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 2,200 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public sector, Pharma & Biotech, and others. Please visit us at www.agreeya.com for more information. AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website to learn about our Career & Culture.

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