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Cloud Support Engineer Jobs in Ohio (NOW HIRING)

AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM EST Description: AgreeYa is a global Systems Integrator and is seeking an experienced , Cloud ...

Robert Half

Cloud Engineer

Bedford, OH · On-site

$51 - $68.25/hr

We are looking for an experienced Cloud Engineer to provide hands-on infrastructure and cloud support for a long-term contract opportunity. This role will focus on maintaining and improving Microsoft ...

New

Aumni

Cloud Infrastructure Engineer III

Columbus, OH · On-site

$100 - $130/hr

As a Public Cloud Platform Engineer at JPMorgan Chase within the Global Technology team, you will ... Drive, support, and deliver on a strategy to operate on a broad use of Amazon's utility computing ...

Aep

Cyber Cloud Solution Engineer Lead/Staff

Columbus, OH

$53.75 - $72/hr

Support and/or install software applications. Participate in the testing process through test ... As an Advanced Cloud Security Engineer, you will serve as a technical anchor for our enterprise ...

JP Morgan Chase

Cloud Infrastructure Engineer III

Columbus, OH · On-site

$52.50 - $70.25/hr

As a Public Cloud Platform Engineer at JPMorgan Chase within the Global Technology team, you will ... Drive, support, and deliver on a strategy to operate on a build broad use of Amazon's utility ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...

Loricus

Support Engineer

Independence, OH · On-site

Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...

Infinity Solutions

Support Engineer

Westerville, OH · On-site

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description: Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...

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How much do cloud support engineer jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for cloud support engineer in Ohio is $59.79, according to ZipRecruiter salary data. Most workers in this role earn between $50.96 and $68.12 per hour, depending on experience, location, and employer.

What is a cloud support engineer?

Cloud Support Engineers are IT professionals who help businesses and users troubleshoot, maintain, and optimize cloud-based systems and services. Their responsibilities include resolving technical issues, configuring cloud infrastructure, monitoring system performance, and guiding customers through best practices for security and scalability. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require strong problem-solving and communication skills to support clients effectively.

What are the key skills and qualifications needed to thrive as a cloud support engineer?

To thrive as a Cloud Support Engineer, you need a solid understanding of cloud computing concepts, networking, operating systems, and a degree in computer science or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator, is typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial for effectively troubleshooting cloud issues, assisting clients, and ensuring reliable cloud service operations.

What are the most common challenges faced by cloud support engineers in their daily work?

Cloud Support Engineers often encounter challenges such as troubleshooting complex, multi-layered technical issues that may span across networking, storage, and application services. They must quickly diagnose problems under time pressure while maintaining clear communication with clients who may have varying levels of technical expertise. Additionally, staying up-to-date with frequent updates and new services in cloud platforms is essential. Collaboration with development, security, and operations teams is also a key part of the role, requiring strong teamwork and adaptability.

How much do cloud support engineers earn?

Cloud support engineers typically earn between $70,000 and $120,000 annually, depending on experience, certifications, and location. Entry-level roles may start around $60,000, while experienced professionals with specialized skills can earn higher salaries, especially in environments requiring knowledge of cloud platforms like AWS, Azure, or Google Cloud.

Is cloud support engineer a stressful job?

A cloud support engineer's role can be stressful due to the need to troubleshoot complex technical issues, meet service level agreements, and work under time-sensitive conditions. However, stress levels vary depending on workload, team support, and experience, with some professionals finding the environment manageable and others experiencing higher pressure during outages or critical incidents.

What does a cloud support engineer do?

A cloud support engineer assists organizations with their cloud computing environments by troubleshooting technical issues, optimizing performance, and ensuring security. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require skills in scripting, networking, and system administration to maintain and support cloud infrastructure.

What are popular job titles related to Cloud Support Engineer jobs in Ohio?

For Cloud Support Engineer jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Cloud Support Engineer jobs in Ohio look for?

The top searched job categories for Cloud Support Engineer jobs in Ohio are:

What cities in Ohio are hiring for Cloud Support Engineer jobs?

Cities in Ohio with the most Cloud Support Engineer job openings:

Cloud Support Engineer jobs near you
Infographic showing various Cloud Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $124,353 per year, or $59.8 per hour.

L2 Cloud Support Engineer

Westerville, OH • On-site

AgreeYa Solutions
IT Services • 1 - 5K employees
Learn more about AgreeYa Solutionsexternal

$54 - $72.25/hr

Other

Posted 23 days ago

Job description

Job Title: L2 Cloud Support Engineer

Job Location: Westerville, OH | Onsite

Shift time : 02:00 PM to 11:00 PM EST

Description:

AgreeYa is a global Systems Integrator and is seeking an experienced , Cloud Support Engineer to join our growing team. Join our dynamic team as a L2 Cloud Support Engineer where you will be the go-to technical resource driving the reliability, performance and security of enterprise-scale networks and cloud environments. You''ll troubleshoot complex issues, lead system upgrades, perform proactive health checks and collaborate closely with infrastructure, security and operations teams to keep mission-critical systems running smoothly

Job Responsibilities

Azure Infrastructure Operations (IaaS)

  • Deploy, configure, manage, and troubleshoot Azure Virtual Machines, Storage Accounts, Virtual Networks (VNets), Load Balancers, and App Services.
  • Monitor and optimize Azure infrastructure performance, availability, and scalability.
  • Implement and maintain Azure Monitoring solutions and alerts.

Hybrid Infrastructure & Identity Management

  • Manage and support hybrid cloud environments integrating on-premises and Azure services.
  • Administer Microsoft Entra ID (Azure AD), AD Connect, Hybrid Identity, VPNs, and ExpressRoute.
  • Support Active Directory, Exchange, and Microsoft 365 environments.

Incident, Problem & Change Management

  • Serve as the escalation point for complex L2 infrastructure incidents.
  • Perform root cause analysis (RCA) and implement corrective/preventive actions.
  • Participate in incident, change, and problem management processes following ITIL practices.
  • Ensure timely resolution of infrastructure and network issues.

Monitoring, Security & Compliance

  • Monitor infrastructure health, system performance, and security compliance.
  • Conduct infrastructure audits and maintain operational documentation.

Backup & Disaster Recovery

  • Manage backup policies and disaster recovery plans using Azure Site Recovery and related tools.
  • Support business continuity and emergency outage response activities.

Team Collaboration & Leadership

  • Provide technical guidance and mentorship to junior team members.
  • Required Skills & Experience
  • Microsoft Azure (Compute, Networking, Storage)
  • Microsoft Entra ID (Azure AD)
  • Azure Monitoring & Security
  • Hybrid Cloud Infrastructure Knowledge
  • VMware / Hyper-V Administration
  • Windows Server Administration
  • VPN & ExpressRoute Connectivity
  • Incident & Change Management
  • Root Cause Analysis (RCA)
  • Preferred Skills & Experience:
  • Microsoft 365 Administration
  • Exchange Administration
  • Backup & Disaster Recovery Solutions
  • IT Infrastructure Monitoring Tools
  • ITIL Process Knowledge

Education Required:

  • Bachelor s degree in computer science, Information Technology, Engineering, or equivalent practical experience.

AgreeYa is a global systems integrator delivering competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 2,200 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public sector, Pharma & Biotech, and others. Please visit us at for more information.

AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website to learn about our Career & Culture.

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