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Cloud Support Jobs in Ohio (NOW HIRING)

Aep

Cyber Cloud Solution Engineer Lead/Staff

Columbus, OH · On-site

$53.75 - $72/hr

Support and/or install software applications. Participate in the testing process through test ... As an Advanced Cloud Security Engineer, you will serve as a technical anchor for our enterprise ...

Aumni

Cloud Infrastructure Engineer III

Columbus, OH · On-site

$100 - $130/hr

As a Public Cloud Platform Engineer at JPMorgan Chase within the Global Technology team, you will ... Drive, support, and deliver on a strategy to operate on a broad use of Amazon's utility computing ...

New

J.P. Morgan

Cloud Infrastructure Engineer III

Columbus, OH

$53.75 - $72/hr

As a Public Cloud Platform Engineer at JPMorgan Chase within the Global Technology team, you will ... Drive, support, and deliver on a strategy to operate on a build broad use of Amazon's utility ...

Genesys Cloud Services, Inc.

$120 - $160/hr

Cloud Security & Audit Solution ArchitectSkip to main contentThis site uses cookies and related ... Help build, support and operate technology used by more than 8,000 organizations in over 100 ...

Nesto Cloud

$120 - $180/hr

Our Mortgage Cloud platform gives financial institutions full access to nesto's proprietary ... Support audits and first-party security questionnaires. * Conduct and oversee security assessments ...

New

Ddc Dine

Cloud Engineer

Columbus, OH · On-site

$140 - $180/hr

Engineer the environment to support a relational database, a modern software language (i.e., Java), cloud native capability, Zero Trust (ZT)/ICAM, API integration, a modern UI/UX, and CI/CD ...

New

A-TEK Inc.

Cloud Architect

Continental, OH · Hybrid

$195K - $200K/yr

A-TEK is seeking an experienced Cloud Architect to serve as the lead technical architect supporting a federal project. The Cloud Architect will lead the assessment, design, documentation, and ...

A-TEK Inc.

Cloud Architect

Continental, OH · On-site

$195K - $200K/yr

The Cloud Architect will lead the assessment, design, documentation, and governance of complex ... Support both Agile and traditional (Waterfall/V-Model) engineering efforts across multiple projects.

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How much do cloud support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for cloud support in Ohio is $59.79, according to ZipRecruiter salary data. Most workers in this role earn between $50.96 and $68.12 per hour, depending on experience, location, and employer.

What is a cloud support?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What does a cloud support do?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in cloud support, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

What are the most commonly searched types of Cloud Support jobs in Ohio?

The most popular types of Cloud Support jobs in Ohio are:

What are popular job titles related to Cloud Support jobs in Ohio?

For Cloud Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Cloud Support jobs in Ohio look for?

The top searched job categories for Cloud Support jobs in Ohio are:

What cities in Ohio are hiring for Cloud Support jobs?

Cities in Ohio with the most Cloud Support job openings:

Cloud Support jobs near you
Infographic showing various Cloud Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $124,353 per year, or $59.8 per hour.

Cloud Infrastructure Engineer III

JPMorgan Chase & Co.

Columbus, OH • On-site

$120 - $150/hr

Other

Re-posted 8 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description

Job Description

We have an exciting and rewarding opportunity to take your software engineering career to the next level.

As a Public Cloud Platform Engineer at JPMorgan Chase within the Global Technology team, you will guide application teams on moving to public cloud, support maintenance, and assist in resolving production incidents that impact our customers, clients, and businesses around the globe.

Responsibilities
  • Drive, support, and deliver on a strategy to operate and broadly adopt Amazon Web Services (e.g., AWS EC2, AWS S3, AWS RDS, AWS CloudFront, AWS EFS, CloudWatch, EKS).
  • Identify opportunities to improve resiliency, availability, security, and performance of public cloud platforms using JPMorgan Chase best practices.
  • Improve reliability, quality, and reduce time to resolve issues in production incidents on software applications.
  • Measure and optimize system performance with an eye toward advancing capabilities, anticipating customer needs, and driving continuous improvement.
  • Provide primary operational support and engineering for the public cloud platform.
  • Debug and optimize systems and automate routine tasks.
  • Collaborate with cross-functional teams to identify potential production risks and opportunities to improve user experiences at every interaction.
  • Drive work streams to ensure applications meet strict non-functional requirements for public cloud onboarding.
  • Evaluate production readiness through game days, resiliency tests, and chaos engineering exercises.
  • Utilize programming languages such as Java, Python, SQL, Node, Go, and Scala; work with Open Source RDBMS and NoSQL databases; manage container orchestration with Docker and Kubernetes; and leverage a variety of AWS tools and services.
  • Monitor metrics and program health, anticipate and clear blockers, and manage escalations.
Required qualifications, capabilities, and skills
  • Formal training or certification in software engineering concepts and 3+ years of applied experience.
  • A deep understanding of business technology drivers and their impact on architecture design, performance, and monitoring best practices.
  • Experience/building or supporting web environments on AWS, including services like EC2, ELB, RDS, and S3.
  • Experience using DevOps tools in a cloud environment, such as Ansible, Artifactory, Docker, GitHub, Jenkins, Kubernetes, Maven, etc.
  • Experience across the SDLC process – design and/or development and/or support.
  • Experience/Knowledge using monitoring solutions like CloudWatch, Prometheus, Datadog.
  • Experience/Knowledge of writing Infrastructure-as-Code (IaC) using CloudFormation or Terraform.
  • Experience with one or more public cloud platforms such as AWS, GCP, or Azure.
  • Experience with automation of infrastructure tasks using Python or other languages.
  • Knowledge of leveraging AI/LLM tools to enable self-service on diagnosing infrastructure errors/failures.
Preferred qualifications, capabilities, and skills
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.
  • SRE mindset / culture approaches to run better production systems by creating engineering solutions to operational problems.
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