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Cloud Support Jobs in Ohio (NOW HIRING)

AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

Job Title: L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM EST IT01 Description: AgreeYa is a global Systems Integrator and is seeking an ...

AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM EST Description: AgreeYa is a global Systems Integrator and is seeking an experienced , Cloud ...

Aep

Cyber Cloud Solution Engineer Lead/Staff

Columbus, OH · On-site

$53.75 - $72/hr

Support and/or install software applications. Participate in the testing process through test ... As an Advanced Cloud Security Engineer, you will serve as a technical anchor for our enterprise ...

Aumni

Cloud Infrastructure Engineer III

Columbus, OH · On-site

$100 - $130/hr

As a Public Cloud Platform Engineer at JPMorgan Chase within the Global Technology team, you will ... Drive, support, and deliver on a strategy to operate on a broad use of Amazon's utility computing ...

J.P. Morgan

Cloud Infrastructure Engineer III

Columbus, OH · On-site

$53.75 - $72/hr

As a Public Cloud Platform Engineer at JPMorgan Chase within the Global Technology team, you will ... Drive, support, and deliver on a strategy to operate on a build broad use of Amazon's utility ...

JP Morgan Chase

Cloud Infrastructure Engineer III

Columbus, OH · On-site

$52.50 - $70.25/hr

As a Public Cloud Platform Engineer at JPMorgan Chase within the Global Technology team, you will ... Drive, support, and deliver on a strategy to operate on a build broad use of Amazon's utility ...

Genesys Cloud Services, Inc.

$120 - $160/hr

Cloud Security & Audit Solution ArchitectSkip to main contentThis site uses cookies and related ... Help build, support and operate technology used by more than 8,000 organizations in over 100 ...

drive for MPC

Cloud Engineer

Findlay, OH · On-site

$120 - $160/hr

Supports all aspects of the cloud development life cycle for cloud solutions, including planning, requirements, development, testing, and quality assurance. * Supports the development team and ...

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All JobsCloud Support JobsCloud Support Jobs in Ohio

Cloud Support information

See Ohio salary details

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$59

$82

How much do cloud support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for cloud support in Ohio is $59.79, according to ZipRecruiter salary data. Most workers in this role earn between $50.96 and $68.12 per hour, depending on experience, location, and employer.

What is a cloud support?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What does a cloud support do?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in cloud support, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

What are the most commonly searched types of Cloud Support jobs in Ohio?

The most popular types of Cloud Support jobs in Ohio are:

What are popular job titles related to Cloud Support jobs in Ohio?

For Cloud Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Cloud Support jobs in Ohio look for?

The top searched job categories for Cloud Support jobs in Ohio are:

What cities in Ohio are hiring for Cloud Support jobs?

Cities in Ohio with the most Cloud Support job openings:

Cloud Support jobs near you
Infographic showing various Cloud Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $124,353 per year, or $59.8 per hour.

L2 Cloud Support Engineer

AgreeYa Solutions

Westerville, OH • On-site

$54 - $72.25/hr

Other

Posted 18 days ago

Job description

Job Title: L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM EST IT01 Description: AgreeYa is a global Systems Integrator and is seeking an experienced , Cloud Support Engineer to join our growing team. Join our dynamic team as a L2 Cloud Support Engineer where you will be the go-to technical resource driving the reliability, performance and security of enterprise-scale networks and cloud environments. You'll troubleshoot complex issues, lead system upgrades, perform proactive health checks and collaborate closely with infrastructure, security and operations teams to keep mission-critical systems running smoothly Job Responsibilities Azure Infrastructure Operations (IaaS) Deploy, configure, manage, and troubleshoot Azure Virtual Machines, Storage Accounts, Virtual Networks (VNets), Load Balancers, and App Services. Monitor and optimize Azure infrastructure performance, availability, and scalability. Implement and maintain Azure Monitoring solutions and alerts. Hybrid Infrastructure & Identity Management Manage and support hybrid cloud environments integrating on-premises and Azure services. Administer Microsoft Entra ID (Azure AD), AD Connect, Hybrid Identity, VPNs, and ExpressRoute. Support Active Directory, Exchange, and Microsoft 365 environments. Incident, Problem & Change Management Serve as the escalation point for complex L2 infrastructure incidents. Perform root cause analysis (RCA) and implement corrective/preventive actions. Participate in incident, change, and problem management processes following ITIL practices. Ensure timely resolution of infrastructure and network issues. Monitoring, Security & Compliance Monitor infrastructure health, system performance, and security compliance. Conduct infrastructure audits and maintain operational documentation. Backup & Disaster Recovery Manage backup policies and disaster recovery plans using Azure Site Recovery and related tools. Support business continuity and emergency outage response activities. Team Collaboration & Leadership Provide technical guidance and mentorship to junior team members. Required Skills & Experience Microsoft Azure (Compute, Networking, Storage) Microsoft Entra ID (Azure AD) Azure Monitoring & Security Hybrid Cloud Infrastructure Knowledge VMware / Hyper-V Administration Windows Server Administration VPN & ExpressRoute Connectivity Incident & Change Management Root Cause Analysis (RCA) Preferred Skills & Experience: Microsoft 365 Administration Exchange Administration Backup & Disaster Recovery Solutions IT Infrastructure Monitoring Tools ITIL Process Knowledge Education Required: Bachelor’s degree in computer science, Information Technology, Engineering, or equivalent practical experience. AgreeYa is a global systems integrator delivering competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 2,200 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public sector, Pharma & Biotech, and others. Please visit us at www.agreeya.com for more information. AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website to learn about our Career & Culture.

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