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Entry Level Cloud Support Jobs in Ohio (NOW HIRING)

Expedient

Entry-Level IT Support Associate

Dublin, OH · On-site

$32K - $37K/yr

The IT Support Associate,in our Columbus / Dublin, Ohio data center, will join the Operations ... Expedient provides multi-cloud platforms, offers hosting and cyber security, anddata center ...

Expedient

Entry-Level IT Support Associate

Dublin, OH · On-site

The IT Support Associate, in our Columbus / Dublin, Ohio data center, will join the Operations ... Expedient provides multi-cloud platforms, offers hosting and cyber security, and data center ...

Sogeti

Entry Level Technology Consultant

Columbus, OH · On-site

As an Entry-Level Technology Consultant at Sogeti , you wi ll join one of our core practices based ... supporting cloud transformations, engineering quality at scale, or turning data into business ...

Flexjet

Machine Learning Engineer

Cleveland, OH

POSITION SUMMARY Flexjet is seeking a motivated Entry-Level Machine Learning Engineer to join our ... Support the creation and maintenance of data pipelines * Help deploy ML models into production ...

Flexjet

Machine Learning Engineer

Cleveland, OH · On-site

POSITION SUMMARY Flexjet is seeking a motivated Entry-Level Machine Learning Engineer to join our ... Support the creation and maintenance of data pipelines * Help deploy ML models into production ...

Flexjet

Machine Learning Engineer

Cleveland, OH · On-site

POSITION SUMMARY Flexjet is seeking a motivated Entry-Level Machine Learning Engineer to join our ... Support the creation and maintenance of data pipelines * Help deploy ML models into production ...

KURV

Cybersecurity Program Analyst

Cleveland, OH

Familiarity with cloud environments (AWS preferred) * Entry-level certification (or willingness to obtain) such as Security+ Professional Development Kurv supports development in: * NIST ...

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Entry Level Cloud Support information

What is an entry level cloud support?

An Entry Level Cloud Support job involves assisting customers and internal teams with troubleshooting cloud-based systems, resolving technical issues, and providing guidance on cloud services. Responsibilities typically include responding to support tickets, diagnosing network or application problems, and escalating complex issues. Strong communication skills, basic knowledge of cloud platforms like AWS, Azure, or Google Cloud, and problem-solving abilities are essential. This role serves as a foundation for advancing into more specialized cloud engineering or administration positions.

What does an entry level cloud support do?

In an Entry Level Cloud Support role, you can expect to handle tasks like responding to customer inquiries, troubleshooting basic cloud infrastructure issues, and documenting solutions in ticketing systems. You'll frequently work with more experienced team members, escalating complex problems as needed and learning from their expertise. Communication with customers is often through email, live chat, or phone, requiring clear explanations and active listening. This hands-on support experience builds a strong foundation in cloud technologies, offering career growth opportunities as you develop technical and customer service skills.

What are the key skills and qualifications needed to thrive in the entry level cloud support position, and why are they important?

To thrive as an Entry Level Cloud Support professional, you need basic knowledge of cloud computing concepts, troubleshooting skills, and a relevant degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and possibly entry-level certifications such as AWS Certified Cloud Practitioner, is often expected. Strong problem-solving abilities, effective communication, and a customer-focused mindset are valuable soft skills in this position. These competencies enable rapid issue resolution, positive customer experiences, and contribute to a reliable, collaborative support environment.

Is entry level cloud support in demand?

Entry level cloud support roles are in high demand due to the increasing adoption of cloud computing across industries. Employers seek candidates with foundational knowledge of cloud platforms like AWS, Azure, or Google Cloud, along with basic troubleshooting and support skills. Certifications such as AWS Certified Cloud Practitioner can enhance job prospects in this field.

What are the most commonly searched types of Cloud Support jobs in Ohio?

The most popular types of Cloud Support jobs in Ohio are:

What are popular job titles related to Entry Level Cloud Support jobs in Ohio?

For Entry Level Cloud Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Entry Level Cloud Support jobs in Ohio look for?

The top searched job categories for Entry Level Cloud Support jobs in Ohio are:

What cities in Ohio are hiring for Entry Level Cloud Support jobs?

Cities in Ohio with the most Entry Level Cloud Support job openings:

Entry Level Cloud Support jobs near you
Infographic showing various Entry Level Cloud Support job openings in Ohio as of August 2026, with employment types broken down into 86% Full Time, and 14% Temporary. Highlights an 46% In-person, 14% Hybrid, and 40% Remote job distribution.

Entry-Level IT Support Associate

Expedient

Dublin, OH • On-site

$32K - $37K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The IT Support Associate,in our Columbus / Dublin, Ohio data center, will join the Operations Support Center (OSC) team and will receive fully paid training (including industry certs) and hands-on experience with a variety of technical platforms including virtualization technology, networking, data protection, Windows, disaster recovery, Linux/Unix and infrastructure.
If you are looking for an opportunity to gain valuable technical on-the-job training and experience and kick-start your IT career, you may be the perfect candidate for this role.
Expedient provides multi-cloud platforms, offers hosting and cyber security, anddata center infrastructure as a service (IaaS) solutions to its clients. For more information about our cloud technology and solutions, please visit us at www.expedient.com
Applicants should be able to show some experience with IT and technology; acceptable experience can include self-study, technical school or work experience. However, on-the-job training covers the technology and the business of Expedient as well as learning opportunities regarding basic support requests, monitoring and client service.
The Schedule and Shift Premium: this position operates on a regular schedule of Monday through Friday, 8am-4pm local time and includes an additional bonus, paid out upon completion of the initial training.
Professional Development & Training: Expedient places high value on professional development and education. We will cover the costs up front for our IT Support Associates to obtain relevant technical certifications such as CompTIA, A+, Network + etc. Certain certifications that are higher in difficulty to obtain have attached bonuses for completion.
Rate of Pay: The hourly rate of pay is closely based on your technical experience and knowledge, work experience and/or academic experience. This entry-level role seeks a passionate candidate who is interested in pursuing a career in IT and is willing and able to learn, so any level of experience will be considered. Range of pay of $32,000 - $37,000 per year, paid out hourly, can vary depending on market and shift.
PLEASE NOTE:We are an essential business due to our support of clients in industries such as healthcare, financial services, public utilities and other critical infrastructure. Because this is considered a critical position in the organization, a physical presence, on-site in the data center is required. As a result, every effort is being made to ensure the protection of our employees and our job candidates in the data center.
What You'll Do:
  • Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
  • Follow strict security protocols to allow client access requests inside the data center using specific access control criteria
  • When necessary, enforce security protocols -- for example, if a client requests to remove equipment without prior notification or as per contractual obligation
  • Follow shipping and receiving procedures to ensure the secure transport of materials to and from the facility
  • Cover the front desk phone, and conduct physical and virtual security checks
  • Process and prioritize client and employee technical requests by phone, email or in person
  • Use the ticketing system to log all requests and activities including documentation of special requests and customizations considered important for future support

What We Are Looking For:
  • Industry certification(s) preferred (such as the CCNA, CompTIA A+ or Network+, for example)
  • A strong passion for a career in IT and/or technology and evidence showing IT experience
  • Associate degree in a technical discipline or technical equivalent work experience
  • Previous exposure to or experience in an IT environment
  • Previous customer-service work experience
  • Must always be professional and patient, as this is a client-facing role
  • Excellent written and verbal communication skills
  • Strong analytical and independent problem-solving skills
  • Ability to prioritize and manage multiple responsibilities that are time-sensitive
  • Having a willingness and ability to learn quickly
  • Must pass pre-employment screens

Physical Tasks/Demands:
  • Sitting - stationary/seated position during the workday in order to check in visitors
  • Walking - must be able escort visitors to their equipment;must be ableto walk the entire perimeter of the physical plant/data center several times during the shifttoconduct hands-onassessments ensuringbuilding safety compliance by checking doors, checking temperature sensors in various areas of the server room/data center
  • Lifting - frequently lifts lightweight itemsand occasionally lifts heavy-weight materials such as equipment, parts, computer and serverhardware
  • Dexterity - must be able to lock/unlock security cages, operate security kiosk and print out visitor badges, operate loading dock equipment; must be able to climb and balance oneself on a ladder, must be able to stoop, kneel, crouch, and crawl into tight places to access computer hardware, to conduct safety checks, tomove equipment, install equipment, etc.as required

WORKING FOR EXPEDIENT
We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%.
For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match.
We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.
Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.

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