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Clinical Systems Analyst Jobs in Raleigh, NC (NOW HIRING)

Overview WakeMed is seeking a Systems Analyst II, Epic Clinical Applications to lead the design, build, implementation, optimization, and support of Epic clinical applications. This role serves as a ...

Looking for a talented Business Systems Analyst to join one of our top healthcare partners. This ... Evaluate the clinical systems that hold data and work with the application owners and solutions ...

As a Systems Analyst II, Epic Clinical Applications, you'll play a key role in enhancing the systems that help our clinicians and staff deliver outstanding outcomes every day. Apply today and help ...

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SQL, SAS & InterSystems HealthShare core technical toolset for queries, analytics, and data platforms Required 5 Years EHR systems & clinical data expertise SME-level knowledge of EHR architecture ...

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Clinical Systems Analyst information

See Raleigh, NC salary details

$53.5K

$91.2K

$129.3K

How much do clinical systems analyst jobs pay per year?

As of Aug 5, 2026, the average yearly pay for clinical systems analyst in Raleigh, NC is $91,195.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,400.00 and $105,500.00 per year, depending on experience, location, and employer.

What is a clinical systems analyst?

A clinical systems analyst oversees the computer information systems at a hospital or other medical facility. As a clinical systems analyst, your job duties include the development of software applications to support hospital requirements, troubleshooting computer system issues, and testing changes to the facility's computer software. The qualifications to have a career as a clinical systems analyst include a bachelor’s degree in computer science and experience working in a medical setting.

How much does a clinical systems analyst make?

The average salary for a clinical systems analyst is around $80,000 to $100,000 annually, depending on experience, certifications, and the healthcare setting. Salaries can vary based on location, with higher wages typically found in metropolitan areas and institutions requiring specialized knowledge of electronic health records (EHR) systems and healthcare IT tools.

How does a clinical systems analyst typically collaborate with healthcare providers to improve electronic health record (EHR) systems?

Clinical Systems Analysts work closely with physicians, nurses, and other healthcare staff to understand their workflow needs and address challenges with EHR systems. They gather user feedback, translate clinical requirements into technical specifications, and often participate in system customization, testing, and training sessions. Regular collaboration ensures that the EHR supports clinical processes efficiently, improves patient care, and complies with healthcare regulations. This role frequently involves cross-functional teamwork, including IT departments and clinical leadership, to drive continuous system improvements.

What are the key skills and qualifications needed to thrive as a clinical systems analyst, and why are they important?

To thrive as a Clinical Systems Analyst, you need a solid background in healthcare IT, data analysis, and systems integration, often supported by a degree in health informatics or a related field. Familiarity with electronic health record (EHR) systems such as Epic or Cerner, as well as certifications like CPHIMS or experience with HL7 standards, is valuable. Strong problem-solving, communication, and project management skills help bridge the gap between clinical staff and IT teams. These skills ensure efficient implementation and optimization of clinical systems, ultimately improving patient care and organizational workflow.
What are popular job titles related to Clinical Systems Analyst jobs in Raleigh, NC? For Clinical Systems Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Clinical Systems Analyst jobs in Raleigh, NC look for? The top searched job categories for Clinical Systems Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Clinical Systems Analyst jobs? Cities near Raleigh, NC with the most Clinical Systems Analyst job openings:
Infographic showing various Clinical Systems Analyst job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $91,195 per year, or $43.8 per hour.

Systems Analyst II, Epic Clinical

WakeMed

Raleigh, NC • On-site

Full-time

Re-posted yesterday


WakeMed rating

7.7

Company rating: 7.7 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

160th of 887 rated healthcare providers


Job description

Overview
WakeMed is seeking a Systems Analyst II, Epic Clinical Applications to lead the design, build, implementation, optimization, and support of Epic clinical applications. This role serves as a key liaison between Information Services, clinical and operational departments, and software vendors to ensure technology solutions effectively support patient care and business operations.
The Systems Analyst II is responsible for all aspects of application lifecycle management, including workflow analysis, application configuration, testing, documentation, reporting requirements, end-user support, and system optimization. The ideal candidate combines strong technical expertise with exceptional customer service, analytical thinking, and collaboration skills to drive continuous improvement across clinical systems.
Key Responsibilities
Application Design, Build & Change Management (40%)
  • Analyze customer and operational requirements to design and implement application enhancements and system changes.
  • Research, configure, test, validate, and deploy application modifications to meet business and clinical needs.
  • Lead change request implementation activities while ensuring alignment with organizational standards and best practices.
  • Participate in system upgrades, maintenance, and optimization initiatives.

Workflow Analysis & System Design (20%)
  • Conduct in-depth analysis of departmental workflows, data collection processes, reporting requirements, and operational challenges.
  • Partner with stakeholders to identify opportunities for technology-driven process improvements.
  • Apply industry and Epic best practices to support the information system lifecycle.
  • Translate business requirements into effective system solutions.

Tier 2 Technical Support (20%)
  • Provide timely, high-quality Tier 2 support for assigned Epic applications.
  • Troubleshoot and resolve application, system, and workflow-related issues.
  • Collaborate with end users, technical teams, and vendors to identify root causes and implement solutions.
  • Ensure minimal disruption to clinical and business operations.

Documentation, Training & Knowledge Sharing (10%)
  • Develop and maintain application documentation, workflows, change records, and support materials.
  • Educate team members and stakeholders regarding system modifications and enhancements.
  • Support knowledge transfer and cross-functional team development.

Reporting & Analytics Support (10%)
  • Develop report specifications and collaborate with report developers to meet operational, regulatory, and compliance requirements.
  • Support reporting initiatives related to quality, performance, and regulatory programs.
  • Ensure data integrity and usability of application-generated reporting.

Qualifications
Required
  • Associate degree in Technology, Healthcare, Business , or related field; equivalent combination of education and experience may be considered.
  • Minimum of 3 years of experience in Systems Analysis, Information Technology, or Clinical Applications Support .
  • Experience supporting business or clinical software applications.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication and customer service abilities.

Preferred
  • Epic Certification in area of responsibility.
  • Clinical, healthcare, or technical certification/licensure relevant to assigned application.
  • Experience supporting Epic clinical applications in a healthcare environment.
  • Knowledge of healthcare workflows, operational reporting, and regulatory requirements.

Ideal Candidate
The successful candidate will demonstrate:
  • Strong understanding of clinical and operational workflows.
  • Ability to build collaborative relationships with customers, vendors, and technical teams.
  • Experience configuring and supporting enterprise applications.
  • Ability to manage multiple priorities in a fast-paced healthcare environment.
  • Commitment to service excellence and continuous improvement.

Wake Way 2 Excellence (WW2E)
  • Participates in performance improvement initiatives.
  • Identifies opportunities to reduce waste and improve efficiency.
  • Supports standardized processes and workflow optimization.
  • Promotes responsible stewardship of organizational resources.

Why WakeMed?
Join a mission-driven healthcare organization dedicated to improving the health and well-being of our community. As a Systems Analyst II, Epic Clinical Applications, you'll play a critical role in enhancing the technology that supports patient care while collaborating with talented professionals committed to excellence.
Apply today and help drive innovation in healthcare technology at WakeMed.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
EOE
Licensure
EPIC Certification in Area of Responsibility Preferred Certified/Licensed/Registered in Field of Practice Preferred
Education
Associate's Degree Business Preferred Associate's Degree Healthcare Preferred Associate's Degree Technology Preferred
Experience
3 Years Information Technology - Systems Analysis Required

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About WakeMed

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Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1961