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Clinical Operations Manager Jobs in Madison, WI (NOW HIRING)

Wisconsin

Clinical Operations Coordinator

Madison, WI · On-site

$60K/yr

... Clinical Operations Coordinator (COC). At the BerbeeWalsh Emergency Departments, we pride ourselves ... The COC will play an integral role in continuing DEM's efforts by managing the department ...

Walgreens

Pharmacy Operations Manager

Madison, WI · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Middleton, WI · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

New

Walgreens

Pharmacy Operations Manager

De Forest, WI · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Clinical Operations Manager information

See Madison, WI salary details

$35.3K

$98.8K

$187.9K

How much do clinical operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for clinical operations manager in Madison, WI is $98,787.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $114,400.00 per year, depending on experience, location, and employer.

What is a clinical operations manager?

Clinical Operations Managers are professionals responsible for overseeing the day-to-day administrative and operational functions of clinical trials or healthcare facilities. They ensure that clinical protocols are followed, resources are efficiently allocated, and regulatory compliance is maintained. These managers coordinate between healthcare staff, researchers, and external partners to facilitate smooth clinical operations and high-quality patient care. Their role is essential in ensuring that clinical services or trials are delivered effectively, safely, and on schedule.

What does a clinical operations manager do?

A clinical operations manager or director is a health care professional who oversees the operations of a medical facility. Their duties include meeting regularly with department heads, reading assessments of employee productivity, and managing administrative tasks, such as budgeting and billing. Qualifications for a clinical operations manager include experience in medical administration, management skills, and organizational skills. An advanced degree in public health or health administration can significantly improve your job opportunities.

What are the key skills and qualifications needed to thrive as a clinical operations manager, and why are they important?

To thrive as a Clinical Operations Manager, you need expertise in clinical trial management, regulatory compliance, and healthcare operations, usually supported by a degree in a health-related field and relevant experience. Familiarity with clinical trial management systems (CTMS), electronic data capture (EDC) platforms, and certifications such as ACRP or SOCRA are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for this role. These skills ensure efficient trial execution, regulatory adherence, and successful coordination across teams and stakeholders.

What are the main challenges clinical operations managers face when overseeing multiple clinical trials simultaneously?

Clinical Operations Managers often juggle several clinical trials at once, which can present challenges such as maintaining consistent quality across studies, ensuring timely patient recruitment, and managing diverse teams. They must coordinate with cross-functional departments, address regulatory compliance, and troubleshoot unforeseen issues, all while staying on schedule and within budget. Effective organizational skills, proactive communication, and adaptability are essential for overcoming these challenges and ensuring successful trial outcomes.

What is the difference between Clinical Operations Manager vs Clinical Research Coordinator?

AspectClinical Operations ManagerClinical Research Coordinator
CredentialsBachelor's degree in health sciences, management experienceBachelor's degree in health or life sciences, research training
Work EnvironmentOversees multiple clinical trials, manages teamsAssists with daily trial activities, data collection
Employer & IndustryPharmaceutical companies, CROs, hospitalsResearch institutions, hospitals, clinical sites

The Clinical Operations Manager focuses on overseeing entire clinical trial operations, managing teams, and ensuring compliance. In contrast, the Clinical Research Coordinator handles the day-to-day activities at trial sites, such as patient recruitment and data collection. Both roles require related credentials and work within the clinical research industry, but their responsibilities and scope differ significantly.

More about Clinical Operations Manager jobs

What are the most commonly searched types of Clinical Operations jobs in Madison, WI?

The most popular types of Clinical Operations jobs in Madison, WI are:

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For Clinical Operations Manager jobs in Madison, WI, the most frequently searched job titles are:

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The top searched job categories for Clinical Operations Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Clinical Operations Manager jobs?

Cities near Madison, WI with the most Clinical Operations Manager job openings:

Clinical Operations Manager jobs near you
Infographic showing various Clinical Operations Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $98,787 per year, or $47.5 per hour.

Clinical Operations Manager (COM) - PHP/IOP

Rogers Behavioral Health

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 hours ago

Rogers Behavioral Health rating

6.0

Company rating: 6.0 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

747th of 888 rated healthcare providers

Job description

Schedule:
Full-time 40 hours / week
Monday - Friday (no weekends no holiday)
Typical shift: 8am - 4:30pm
The Clinical Operations Manager (COM) leads and is accountable for both the operational and clinical components of service delivery. This role requires consistent coordination with clinical care teams and administrative functions, including understanding and accountability for key performance indicators (KPIs), ensuring timely access to care, maintaining quality clinical delivery, and promoting continuity of care for patients. The COM is responsible for planning, deploying, assessing, and problem-solving activities that support stakeholders-including employees, patients, and families-while fostering strong community relationships and protecting the organization's reputation for excellence. The COM leads by exemplary professionalism and is responsible for developing and nurturing positive, trust-building, and productive relationships with internal and external stakeholders. This role coordinates communication and collaboration across teams and departments to optimize program outcomes and staff performance, while driving results aligned with the organization's goals, priorities, and metrics.
Job Duties & Responsibilities:
Program Leadership & Service Delivery:
  • Lead day-to-day program execution, ensuring safe, efficient, and high-quality service delivery across all functions.
  • Oversee staffing, scheduling, and resource allocation to ensure efficient and effective service delivery.
  • Maintain accountability for team performance, productivity, and adherence to organizational standards and KPIs.
  • Ensure a safe, functional, compliant, and survey-ready environment of care in collaboration with internal support teams.
  • Maintain visibility in the program through regular rounding with staff and patients to support engagement, quality, and real-time problem solving.
  • As required by program and/or level of care, participate in a rotating on-call schedule, and may need to respond onsite to urgent issues, emergencies, and coverage of critical staffing gaps outside of regular working hours, including nights, weekends, and holidays.

People Leadership & Team Development:
  • Lead all aspects of workforce management including hiring, onboarding, training, performance management, and staff development.
  • Provide clinical and/or operational supervision, as appropriate, in alignment with regulatory and licensure requirements, including regular direct observation of staff performance, and ensure timely and accurate documentation of supervision activities as required.
  • Coach and support staff to build competence, professional growth, and increasing independence.
  • Foster a collaborative, accountable, and high-performing team culture grounded in respect and trust.
  • Support ongoing training initiatives and professional development for all team members.
  • Partner with support departments to assist with recruitment, placement, and coordination of training students (e.g., master's level interns, substance abuse counselor trainees, physician residents, etc.)
  • Hold monthly team and/or department meetings to share system changes, metric overview, and elicit feedback related to process changes to improve efficiency.

Quality, Safety, & Clinical Excellence:
  • Ensure delivery of high-quality, evidence-based care that meets organizational standards and guidelines and supports positive patient outcomes.
  • Oversee patient safety practices including risk assessment, supervision standards, and implementation of safety protocols.
  • Monitor, review, and respond to patient care and safety incidents while driving continuous improvement of procedures and risk reduction. Investigate incidents, patient complaints, and grievances in a timely and responsible manner, implementing corrective actions, plans of correction, and service recovery efforts as appropriate to improve patient experience, safety, and quality outcomes.
  • Support effective care coordination, discharge planning, and continuity of care across the treatment lifecycle.
  • Ensure consistent multidisciplinary collaboration, including effective treatment team meetings (TTMs) or special case management or staffing meetings.
  • Review and audit electronic health records to ensure timely, accurate, and compliant documentation.
  • Provide direct patient care as needed to support program function and maintain clinical excellence, including completion of ASAM dimensional assessments.

Financial Stewardship & Operational Performance:
  • Manage departmental budgets, staffing models, and resources to align with patient demand, regulatory compliance, functional labor utilization, and financial goals.
  • Participate in annual budgeting and monitor financial performance through regular operating reports.
  • Identify and implement opportunities to improve efficiency while maintaining quality and service standards.

Partnerships, Communication, & Stakeholder Engagement:
  • Build and maintain strong relationships with internal teams, external partners, and community stakeholders.
  • Collaborate with providers and multidisciplinary team members to ensure integrated, seamless patient care across the level of care continuum.
  • Partner with vendors and service providers to support program operations and facility needs.
  • Facilitate clear, consistent communication access teams and departments to drive alignment and outcomes.
  • Represent the program and organization with professionalism and during outreach events, strengthening reputation and community trust.
  • Monitor patient census, referral trends, and local market demand to proactively adjust capacity and access to care.

Additional Job Description:
Education/Training Requirements:
  • Master's degree in social services or a related field , with an active clinical license issued by the appropriate state licensing board (e.g., Wisconsin Department of Safety and Professional Services). In MHAR programs, a separate substance use clinical supervisor license and/or proof of being knowledgeable in addiction treatment via education and/or experience is required.
    • Ability to supervise direct care staff towards licensure is preferred.
    • For the IP level of care, LCSW licensure preferred
  • Minimum of four (4) years of clinical experience providing direct care using evidence-based treatment approaches; at least two (2) years' experience in a psychiatric facility is preferred.
  • Minimum of two (2) years of supervisory experience is strongly preferred.
  • An understanding and a thorough knowledge of the following: social service administration, supervision, consultation, the community and its resources, the dynamics of human growth and behavior, therapy skills and techniques for all age groups. Additional experience in substance use disorder treatment services is preferred.
  • American Heart Association (AHA) CPR certification required within thirty (30) days of hire, with bi-annual re-certification.
  • Training in Nonviolent Crisis Intervention (NCI) required within sixty (60) days of hire or transfer, with annual re-certification.

Advanced Practice Social Worker - Cert, Licensed Clinical Social Worker - Cert, Licensed Professional Counselor - Cert, Lic Marriage and Family Therapist - Cert
With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:
  • Health, dental, and vision insurance coverage for you and your family
  • 401(k) retirement plan
  • Employee share program
  • Life/disability insurance
  • Flex spending accounts
  • Tuition reimbursement
  • Health and wellness program
  • Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

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