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Clinical Informatics Educator Jobs in Florida (NOW HIRING)

Msmc

Clinical Informatics Analyst

Miami Beach, FL · On-site

... education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon ... Informatics Analyst, Epic Certified and Clinical experience. Job Summary The Clinical Information ...

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Clinical Informatics Educator information

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$53

How much do clinical informatics educator jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for clinical informatics educator in Florida is $36.81, according to ZipRecruiter salary data. Most workers in this role earn between $29.66 and $46.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a clinical informatics educator?

To thrive as a Clinical Informatics Educator, you need a solid background in healthcare, expertise in clinical informatics, and experience with educational program development, usually supported by a relevant degree and industry certifications. Familiarity with electronic health record (EHR) systems, clinical decision support tools, and certifications such as Certified Professional in Healthcare Information and Management Systems (CPHIMS) or similar are highly valued. Excellent communication, adaptability, and interpersonal skills are critical for effectively training diverse clinical staff and facilitating technology adoption. These competencies are essential to bridge the gap between clinical practice and health IT, ensuring successful implementation and utilization of informatics solutions.

What is a clinical informatics educator?

A Clinical Informatics Educator is responsible for training healthcare professionals on the effective use of health information technology, including electronic health records (EHR) and other clinical systems. They develop training materials, conduct workshops, and provide ongoing support to ensure staff can efficiently navigate and utilize digital tools to improve patient care. This role requires expertise in both clinical workflows and informatics, bridging the gap between healthcare and technology. Clinical Informatics Educators also assess system adoption, troubleshoot user issues, and collaborate with IT and clinical teams to optimize system functionality.

What are the typical responsibilities of a clinical informatics educator?

As a Clinical Informatics Educator, your primary responsibilities include designing and delivering training programs on new or updated health information technologies, such as EHRs, to clinical staff. You will collaborate closely with clinicians, IT teams, and hospital administrators to assess learning needs, create tailored educational materials, and support end users during system rollouts or updates. Your role may also involve providing on-site training, troubleshooting user issues, and evaluating training effectiveness through feedback and analysis. By facilitating smooth adoption of informatics solutions, you help improve patient care and organizational efficiency.

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What are popular job titles related to Clinical Informatics Educator jobs in FL? For Clinical Informatics Educator jobs in FL, the most frequently searched job titles are:
Clinical Informatics Educator jobs near you
Infographic showing various Clinical Informatics Educator job openings in Florida as of July 2026, with employment types broken down into 2% As Needed, 74% Full Time, 18% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $76,567 per year, or $36.8 per hour.

Informatics Support Specialist

Gulfside Healthcare Services, Inc.

Land O Lakes, FL • Hybrid

Full-time

Posted 5 days ago

Job description

Reporting to the Director of Clinical Informatics, the Informatics Support Specialist is a hybrid (onsite/remote) role. This role provides first-line end-user support through the service desk ticketing system, troubleshooting routine issues, documenting solutions, and escalating complex problems to the appropriate Informatics, IT, vendor, or clinical leadership resources. The position partners closely with clinical and business users to promote adoption, workflow efficiency, patient safety, and consistent use of standardized processes.

EDUCATION AND QUALIFICATIONS:

  • Working knowledge of EHR workflows and common clinical documentation processes (e.g., orders, MAR, assessments, scheduling) required.
  • Bachelor’s degree in informatics, health information management, education, nursing, information systems, or related field is preferred.
  • Minimum of 1 year experience in clinical operations, healthcare education, EHR training, application support, or help desk/service desk support preferred.
  • Experience using a ticketing system and basic troubleshooting methodology preferred.
  • Ability to work occasional flexible hours to support go-lives, upgrades, or after-hours training/support as needed.

ESSENTIAL JOB RESPONSIBILITIES:

  • Assist the Clinical Informatics Educator with preparation and delivery of EHR and clinical application training, including scheduling sessions, preparing rosters, coordinating rooms/virtual meetings, and assembling training materials.
  • Provide one on one, remote, and onsite support for end users during onboarding, go-lives, upgrades, and workflow changes.
  • Monitor, triage, and respond to service desk/help desk tickets related to the EHR and supported clinical applications; document troubleshooting steps, resolution details, and user communication in the ticketing system.
  • Perform first-line troubleshooting (e.g., user access/navigation questions, printing issues, basic device/application configuration, common workflow errors) and escalate issues that require advanced analysis or system changes.
  • Route tickets appropriately and collaborate with Informatics, IT, vendors, and clinical leaders to ensure timely resolution; follow up with end users to confirm issue resolution and satisfaction.
  • Develop and maintain knowledge base articles, tip sheets, quick reference guides, and FAQs; update content based on recurring ticket trends and release changes.
  • Support user access requests by collecting required information and following established security/approval workflows; maintain confidentiality of PHI/PII and follow HIPAA and organizational privacy policies.
  • Assist with testing and validation of new functionality (e.g., upgrades, hotfixes, configuration changes) by executing test scripts, documenting results, and reporting defects.
  • Track and report recurring issues and training gaps to the Manager of Informatics; recommend improvements to reduce ticket volume and improve usability.
  • Provide general administrative support to Informatics education initiatives, including maintaining training calendars, attendance records, competency checklists, and post-training feedback summaries.
  • Maintain a professional, customer-service focused approach with all users; communicate clearly, set expectations, and provide status updates on open issues.
  • Rotate being on-call to provide end-user support.
  • Other duties as assigned.

EEO Statement:

Gulfside Healthcare Services, Inc. is committed to Equal Employment Opportunity (“EEO”) and complies with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation.

NOTE: All Gulfside Healthcare Services positions (except some Thrift Shoppe Positions) require an AHCA Level 2 Fingerprint screening for eligibility through the AHCA Florida Care Provider Background Screening Clearinghouse. Please refer to this link for more information on this: https://info.flclearinghouse.com