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Client Support Representative Jobs in Indiana (NOW HIRING)

Arise Virtual Solutions

$16.50 - $21.25/hr

What you will do as a Fintech Customer Support Representative: * Receive inbound calls from bank ... What's needed to service this client: * Minimum of one year of consistent inbound call support ...

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Client Support Representative information

See Indiana salary details

$10

$17

$23

How much do client support representative jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for client support representative in Indiana is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support Representative, and why are they important?

To thrive as a Client Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving client issues effectively. These skills ensure efficient issue resolution, high client satisfaction, and retention in a service-driven role.

What does a Client Support Representative do?

A Client Support Representative assists customers by answering questions, resolving issues, and providing information about products or services. They typically communicate with clients via phone, email, or chat to ensure customer satisfaction and maintain positive relationships. Their responsibilities may also include troubleshooting problems, processing orders, and escalating complex issues to higher-level support. Effective communication and problem-solving skills are important for success in this role.

How does a Client Support Representative typically collaborate with other departments to resolve client issues?

Client Support Representatives frequently work alongside teams such as technical support, sales, and account management to resolve complex client issues efficiently. When a client’s concern extends beyond basic troubleshooting, representatives coordinate with specialized departments to gather information, escalate issues, and ensure seamless communication. This cross-functional collaboration helps deliver timely solutions and maintain high customer satisfaction. Building strong relationships with colleagues in other departments is key to success in this role.
What are popular job titles related to Client Support Representative jobs in Indiana? For Client Support Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Support Representative jobs in Indiana look for? The top searched job categories for Client Support Representative jobs in Indiana are:
What are popular job titles related to Client Support Representative jobs in IN? For Client Support Representative jobs in IN, the most frequently searched job titles are:
Client Support Representative jobs near you
Customer Support Representative - Benefits

Customer Support Representative - Benefits

isolved

Fremont, IN • On-site

$15 - $20.50/hr

Full-time

Posted 22 days ago

Job description

About the role

isolved Customer Support Representatives contribute to a positive work environment that is entrepreneurial and high performing. As a front line of support, a Customer Support Representative works within a team and is responsible for all aspects of quality service for our clients.

Core Job Duties
  • Maintains a high rate of isolved client retention through superior customer service.
  • Respond accurately to a large volume of support calls and emails in a timely manner with a high degree of professionalism.
  • Research and resolve inquiries
  • Appropriately escalate issues for clients and participants as prescribed by standard operating procedures.
  • Accurately document all communications.
  • Accurately complete all assigned processing tasks.
  • Participate in customer service training related to knowledge and skill enhancements.
  • Additional duties as assigned.
Minimum qualifications
  • High school diploma or equivalent
  • Excellent written, oral, and communication skills
  • Strong customer service orientation and problem resolution skills
  • Excellent interpersonal skills
  • Successful completion of isolved Base Camp
About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.